YAI - Bayside (Queens)

My son has been going to Bayside Center for many years for all his medical and dental needs. On 51624 he had a dental appointment and we meet the nicest dental hygienist her name is Yuko. She was very Professional patient and so very kind to my son. She knows her skills very well and put my son at ease. She is by far one of the best Ive seen in a while. So if you want you family member to be comfortable and safe. Ask for Yuko. Great Service. Not putting aside all the other members of the team there who are also very Professional Considerate and Kind. Job well Done. Thanks for taking care of my Son.

My son is severely autistic non verbal and is very scared of needles. We have been trying to get blood work for years and never had any luck. We finally got it done today with the help of Paola Janelle and Max. Above and beyond is an understatement. Everyone there is so nice understanding and patient. I can not thank them enough. I wish I can give them more stars. Thank you all your help...we appreciate it more than you will ever know

The dental Hygienist Yuko is amazing. My brother Felix is a patient I have been his caregiver for only 2 years and finding Premier Health YAI was a blessing. The staff is amazing and always welcoming. Both times Felix has required bloodwork has been amazing because the nurses are so creative and find the best ways to position his arm. I am impressed by how efficiently they are able to draw his blood. This clinic is amazing asset for the disabled community.

I do not know about other Premier locations but I know that THIS ONE IS THE BEST All thanks to the staff from the front desk to the back and the Drs. Front desk the staff is always friendly and happy to assist. KIARA MAIKEL TRIXIE JELLY are all excellent staff. Its never a hassle when it comes to schedulingrescheduling any appointment. They always give Dr. Printouts if needed. They go out of their way to accommodate staff if a patient does not like crowdswaiting area and call staff when Dr.room is ready for the patient. Back office One thing Id like to say about the staff in the back is that they are the best. Its been a little over 4years since I started coming to this location and these staff had started from the front desk and worked their way to the back having their own office spacedepartment.SHABANA ODELL TANISHA. They are always of great assistance when in their department or will direct you to the right department. They are always on top of their tasksdocuments whether something needs to be updated signed or retrieved . Nursing station the nursePAOLA is awsome when it comes to assistance with a patient that does not like needles. She carries a different type of empathy and courage when dealing with people with special needs AND SHE ALWAYS GETS IT RIGHT DANIEL is great as well right under Paola. I love the riddles she puts up for people to think.DR.CHANG is the best primary Dr. A person with special needs could ever have. She is very attentive she listens and asks questions when it comes to her patients. Always refers to a specialist if the situation is outside of her studies.Podiatry-DR. GOODMAN psychology- DR.VOLKERTS OPHTHALMOLOGY- DR. DIVACK are all awesome to work with when it comes to patients with special needs. They are patient and caring. COMING TO THIS LOCATION EVER SINCE THE 1ST DAY IVE ALWAYS FELT LIKE FAMILY. I feel seen appreciated and respected. .

Great friendly and welcoming staff. My dentist is Dr. Viron. When I tell you she is the best dentist I have had in my entire life. Not only is she pleasant efficient and caring. She listens to her patients and most of all she is gentle. Together with her assistant Ms. Violeta you couldnt ask for a better oral care team.

I can go here with confidence knowing Ill receive optimal care from staff. Upon checking in Kiara welcomes me and my patient always with a warm smile. Upon checking out Miakel or Trixie help with checking out. Im blessed be at YAI with these workers. I recommend anyone to go here if youre looking for people who genuinely care about assisting the vulnerable population with developmental disabilities. Wishing this care center and its employees best of luck.

I feel compelled to share my disappointing experience with Premier HealthCare YAI Center where Ive sought care for my autistic son for the past 20 years. Regrettably the quality of service has taken a significant downturn recently making it an increasingly challenging and frustrating place to visit.The primary issue lies with the disrespectful behavior exhibited by the staff a stark contrast from the professional and compassionate care I receive from other healthcare facilities. Calling for an appointment often results in redirection to the Manhattan location as no one is available in the Bayside location. When contact is finally established after many days of trying the staff responds with unwarranted anger and confrontational attitudes.Despite numerous complaints about this disrespectful conduct it appears that the managers endorse it as no positive changes have occurred.The only factor keeping us from an immediate switch to another provider is our positive experience with our psychiatrist Dr. Volkerts who remains a beacon of professionalism. However the constant difficulty in securing appointments due to staff behavior is compelling us to consider a switch to NYU Langone very soon.Its disheartening to witness such a decline in the quality of care at a facility that once provided invaluable services. Premier HealthCare YAI Center needs to address its staff culture and management approach to maintain the standards expected in healthcare facilities.

I hate calling 6272 number to make an appointment. The receptionist that took my call just now was very rude unprofessional and unhelpful making me nervous as a new patient trying to make an appointment. I felt pressured to make the call as brief as possible bc she seemed angry and annoyed. I wont bother making an appointment since all the doctors seem to be booked or not receiving new patients. It was a very unpleasant experience. And one more thing I think they dont pick up the call on purpose so that patients cant leave a survey at the end of the call. Instead theyre better reached if you leave a callback number in which case you cant do a survey. Im sure they know about their ill phone manner. Dont even want to give a star. Does anyone take care of the scheduling department Please note that they are the initial point of contact for patients and they play a huge role in shaping the organizations overall impression.

I had a great experience with the Jennifer and the doctor. They were very informative and showed compassion and concern for their patients with disabilities. Jennifer is bilingual and very helpful. My son was always going to dental office and they was always quick to refer him out to the hospital to get work done. Today my son had an extraction done and she informed me that we will try our best before we send out. My son left with 2 extraction. They did amazing

Amazing experience By Gods Divine Providence we were led to go to Disabilities severe special needs. From the very first time I spoke to someone on the phone up to walking out the door after our first appointment EVERYONE was beyond kind and attentive to us. I simply do not have enough words to describe the wonderful appointment we had with our son. They treated him with kindness compassion and DIGNITY And made us so comfortable and informed of everything they were doing for him. Again we feel beyond blessed to have found Disability Dental Services and plan on continuing to drive the long drive to bring our son toThe bayside office. Its obvious that caring for individuals with special needs is their passion. Dr. Liz and Jennifer are beyond great and made my son experience and ours good. They will do whatever they can before pushing people to the hospital to get sedation. Clean office and happy people with smiles from walking in and leaving.

There is an NP that is incompetent. He prescribed meds for my special needs daughter over 4 weeks ago . She is having side affects which resulted in her...