YAI - Bayside (Queens)

I have been coming to this place for a while now and today I was supposed to have a dentist appointment only to find out the dentist I was supposed to see is a no show and the receptionist decided to inform me this the last minute after confirming my appointment 3 days in advance. The receptionist rescheduled me. I pretty much just waisted my time showing up today. This is disappointing and hopefully my next appointment wont be cancelled.

I feel compelled to share my disappointing experience with Premier HealthCare YAI Center where Ive sought care for my autistic son for the past 20 years. Regrettably the quality of service has taken a significant downturn recently making it an increasingly challenging and frustrating place to visit.The primary issue lies with the disrespectful behavior exhibited by the staff a stark contrast from the professional and compassionate care I receive from other healthcare facilities. Calling for an appointment often results in redirection to the Manhattan location as no one is available in the Bayside location. When contact is finally established after many days of trying the staff responds with unwarranted anger and confrontational attitudes.Despite numerous complaints about this disrespectful conduct it appears that the managers endorse it as no positive changes have occurred.The only factor keeping us from an immediate switch to another provider is our positive experience with our psychiatrist Dr. Volkerts who remains a beacon of professionalism. However the constant difficulty in securing appointments due to staff behavior is compelling us to consider a switch to NYU Langone very soon.Its disheartening to witness such a decline in the quality of care at a facility that once provided invaluable services. Premier HealthCare YAI Center needs to address its staff culture and management approach to maintain the standards expected in healthcare facilities.

I hate calling 6272 number to make an appointment. The receptionist that took my call just now was very rude unprofessional and unhelpful making me nervous as a new patient trying to make an appointment. I felt pressured to make the call as brief as possible bc she seemed angry and annoyed. I wont bother making an appointment since all the doctors seem to be booked or not receiving new patients. It was a very unpleasant experience. And one more thing I think they dont pick up the call on purpose so that patients cant leave a survey at the end of the call. Instead theyre better reached if you leave a callback number in which case you cant do a survey. Im sure they know about their ill phone manner. Dont even want to give a star. Does anyone take care of the scheduling department Please note that they are the initial point of contact for patients and they play a huge role in shaping the organizations overall impression.

I had a great experience with the Jennifer and the doctor. They were very informative and showed compassion and concern for their patients with disabilities. Jennifer is bilingual and very helpful. My son was always going to dental office and they was always quick to refer him out to the hospital to get work done. Today my son had an extraction done and she informed me that we will try our best before we send out. My son left with 2 extraction. They did amazing

Amazing experience By Gods Divine Providence we were led to go to Disabilities severe special needs. From the very first time I spoke to someone on the phone up to walking out the door after our first appointment EVERYONE was beyond kind and attentive to us. I simply do not have enough words to describe the wonderful appointment we had with our son. They treated him with kindness compassion and DIGNITY And made us so comfortable and informed of everything they were doing for him. Again we feel beyond blessed to have found Disability Dental Services and plan on continuing to drive the long drive to bring our son toThe bayside office. Its obvious that caring for individuals with special needs is their passion. Dr. Liz and Jennifer are beyond great and made my son experience and ours good. They will do whatever they can before pushing people to the hospital to get sedation. Clean office and happy people with smiles from walking in and leaving.

This place is amazing My special needs child is so difficult to get a blood sample and they were soo patient with her and we were able to get all the samples they needed.

There is an NP that is incompetent. He prescribed meds for my special needs daughter over 4 weeks ago . She is having side affects which resulted in her...

Received my COVID booster from YAI today and had a really good experience. Being somebody that has difficulty with needles I was looking for a place that would be able to provide a bit more attention and care for me after getting my shot and was really happy that I tried them. I was able to receive the vaccine in a room with a reclining seat which helped tremendously. One of their experienced staff members Paola gave me my shot. She was quick made it painless and talked to me for several minutes afterwards until I was certain that I was okay to stand up. If you get uncomfortable about your COVID shots and are looking for a better place than a pharmacy where things can get a little stressful I would highly recommend booking your appointment or even doing a walk in at YAI.

How fortunate I feel to have found Premier HealthCare at the YAI Center in Bayside. Though walk-ins for a COVID-19 vaccination are welcome I was able to make a convenient appointment. I found street parking a few blocks away although I later learned that there is parking on the premises at certain times. After a relatively brief wait I met with a very helpful employee who accepted my ID cards and gave me forms to complete and sign. Shortly after another kind employee escorted me to the vaccination room. After a few minutes the nurse Paola accepted the required forms and ID cards from me and administered the vaccine that I requested. While maintaining professionalism Paolo exhibited warmth caring and a sense of humor. She clearly makes her clients best interests a priority. I also appreciate Jed returning my calls regarding my insurance not required for uninsured individuals getting a COVID-19 vaccination and Alexis for her patience while making my appointment. And thank you to the administrator who took the time to hear me sing the staffs praises

The staff at Premier Health Care in Bayside were extraordinary. They made me feel relaxed and comfortable throughout my visit. Paola the nurse that administered the vaccine was patient and answered my questions and all my concerns about the vaccine. She was gentle and caring. Rebecca assisted me with my paperwork and was also very patient and knowledgeable. I wish all my friends and family had the opportunity to visit this health care facility. I would highly recommend Premier Health Care.

Paola and Sara are the best they go over and beyond to help the individuals we serve. Even on a busy day they will take their time to address any concerns we may have. Thet understand the population we work with and will sit with patients and explain every procedure to them. The front desk is very helpful. They always willing to make my individuals appointments on the most convenient time. I have been to several of premier clinics but this is the best.