ROWI Teen and Parent Wellness Center - Long Beach

This IOPPHP program is aaaaamazing.

I have to say ROWI is pretty chill and considering the options its way better than Residential. Only complaint is the drug tests but i mean i see why they have to do it.

My 14 year old son attended ROWI in Long Beach from 2022 to 2023. He started with the PHP program and progressed into the IOP program. In total my son was in the ROWI program for five months. In that time he did make progress with his depression defiance and behaviors however it was very slow going and he had little respect for the ROWI program except for his individual counselor who he felt was helpful. My wife and I kept him in the program because he was making slow progress and because there were very few alternatives available.Throughout the process I had requested copies of the treatment plan and the progress notes with regard to my sons treatment at ROWI. My son signed a release form so I could receive the notes. Until a few years ago I was also a healthcare professional and am aware of the confidentiality laws within the State of California and the Federal patient confidentiality laws. Unfortunately ROWI summarily denied all requests for information pertaining to my sons clinical treatment. While my son was attending ROWI California patient confidentiality laws allow for keeping records confidential from parents unless a release of information is signed and my son did sign the required release.Tragically my son lost his battle with mental health and took his life while attending the ROWI intensive outpatient program. There was no warning and the ROWI staff reported not having any idea that he was in the state of mind to consider suicide. However I have learned that the elevation in mood and increased energy and cooperation in the few days leading up to his suicide are clinically documented warning signs that the patient is in a dangerous transitional phase. Unfortunately the staff at ROWI were apparently not trained or aware of these characteristics and instead reported during family group that my son was having a breakthrough in his treatment. However I do not blame ROWI for my sons death as they were doing the best they could.I do have a significant problem with what has happened since my sons death. ROWI has still refused to provide any of my sons treatment records. Now that my son is dead there is no longer any protections afforded by the California patient confidentiality laws. The executive management at ROWI has refused to communicate with me. To add insult to injury none of the staff at ROWI had the decency to attend my sons memorial service. We did get a phone call from someone who was not on our treatment team that provided us with the names of a couple of therapists for counseling. However none of the treatment team has bothered to check on how my wife or I are doing after this terrible trauma.So I am left with the following perception. ROWI really does not care all that much about their patients. I dont think they write treatment plans or monitor progress according to any treatment goals at least I have not seen any evidence of it. They seem to provide the highest level of treatment that insurance will pay for and when that runs out they go after the next highest level of treatment insurance will pay for and so on. And when the patient is no longer in the program even if the patient dies while on their watch they cut all communication with the family that had been participating in treatment as well. I think their actions speak volumes the leadership at ROWI violates the law with regard to the disclosure of patient records and the therapists and staff that supposedly cared so much for my son did not even write so much as an email to express their condolences.ROWI is so very disappointing. My recommendation is to find other treatment options somehow. I know it is difficult but clearly this program is simply not operating in the best interest of your loved one.To add further information when the CEO of ROWI saw my review she reached out and ended up calling me a liar. They were somehow able to have this review removed as well but I will keep reposting because unsuspecting parents need to know that ROWI is not a good place for their children.