Pathways of Arizona - Tucson (Main Office)

Doctor Phillip Stensrud Goes above and beyond for his clients. He listens he cares he believes you and he believes in you. He is uplifting positive and knowledgeable. Its obvious he Is passionate about his Career and is good at it. Dr.Phil has encouraged me to utilize the tools I need to excel in my everyday life.

Its very bad there very bad at answering there phones also there can be some really rude people in there there bad talkers also I had to do most of the talking and all they did was made my son drugged up on medication I strongly advise not to go here try to talk it out before a crisis happens oh one more thing when you need transport or if someones coming to your home they will just leave without saying a word like just leave its very frustrating when they do that plus if you dont have insurance it clears an arm and a leg to pay for it and for the meditation to without insurance I had to pay for my sons medicine and it was 250 which I didnt have remember bad at answering phones and I think you need something called access it takes weeks to get it its like this insurance thing it Im still waiting on it and its the 3 month Ive been waiting so give me a favor dont come here unless its really bad emergency.

Waiting MONTHS to get an appointment. Therapists AND Psychiatrists CONSTANTLY canceling your appointments. Takes months to get a new appointment just to be cancelled AGAIN I do NOT recommend this business Still suffering from horrible anxiety and panic disorder.

TERRIBLE place I have been through several Psychiatrists at both locations within the past 6 months because they cant keep employees. One I had scheduled an appointment with and the day of my appointment I called to confirm my appointment just a feeling and I was told my appointment was cancelled because the Psychiatrist I had my appointment with didnt last long. At that point I had to reschedule with another person that was completing their training whatever that means and that was 2 months out. When I finally met with her shes a total joke and has a well just go with it whatever attitude. I told her TWICE the prior medications I had been on and the ones that DID NOT work for me or had terrible side effects and she still prescribed TWO of them. One of the medications that DID work for me previously she would not prescribe. If she read my previous history she would have seen that I actually did great with it. They clearly dont read up on prior notes and it shows with the services they provide They are extremely short staffed their caseloads are outrageous and it clearly shows in how they run people in and out of there like cattle. Im in the process of looking for a new place that actually cares and takes the time to get to know their patients. They are suppose to be helping individuals with mental health issues NOT causing more anxiety and stress. DO NOT RECOMMEND EITHER LOCATION.

Pathways has one psychiatrist to see in person one student doctor online psychiatrist in Phoenix who apparently does a psych evaluation from in less than 30-minutes on a iPad in the office and nurses to offer children and families in need. Their only job is to diagnose and give drugs. Their non doctor staff lack experience and training and overall have very little to offer. They can direct you to other professionals around town who do what they lack. They dont take private insurance or self pay. Their staff put an entire group of special needs students in danger during their winter camp and the staff didnt have the most basic knowledgetraining especially when their attempt to take them to get cheap hot dogs for lunch at Costco. Imagine a van full of special need kids in a Costco parking lot trying to go inside for cheap hotdogs.A huge fail and liability Theyve also called children protective services and made bogus claimsretaliation after parents were questioning their inability to provide appropriate basic services for their children. I do not recommend anyone bring their children here.

I have had a good experience with everyone from my case manager nurse practitioner groups and one on one counseling.

Very rude Doctor and unwilling to refer. Good luck finding a doctor in Tucson. God byeSo much for the Hippocratic oath huh.

I have been going there since the ending of my sophomore year of high school I am Senior in High School now. I dont really like MY psychiatrist but I really love the nurses the receptionists and the therapist. My little brother is starting to go there now too. I have multiple mental issues. I have honestly gone a very long ways since I started there. I recommend this Place 100 to anyone. But do understand that this place IS NOT A FREE Mental and Behavioral Health Clinic. It is a doctors office you need to be covered by your insurance to get services because literally everything medical wise requires insurance coverage. Even the Emergency Room shocking right

Has been a life-saver for our family. We have been at other behavioral health services in town and did not receive nearly the attention we are receiving at Pathways. We have a team of caring professionals who are well educated in mental health issues and manage to connect well with my child. I am so thankful for their support and assistance I am giving them 5 stars because I honestly have no complaints and cant see any way for them to improve in our care. I hope this review helps those looking for a good behavioral health team.

Refused to help my child because we have private healthcare. This office received a referral from my childs primary care physician and because of my health insurance declined to treat my child. The office never called to inform me of this. I had to wait 3 weeks to learn this and only after I had called them. If you are seeking help-FIND SOMEONE ELSE. This place does not take mental health care seriously.