Child Care Resource Center - Chatsworth

They do not return voice-mail or update you at all regarding important and time sensitive information. Then when you finally have to drive to their office they make you feel like youre being impatient and just brush you off. Keep driving and going to their office in person. Its the only way you can get through to them

Since May I have been waiting in line for preschool for my son and every week they tell me to wait I call and they tell me to wait and get through its...

I am so happy this resource is available But you have to jump through multiple hoops to get someone on the phone or a return call. Email sometimes goes without response. My case worker Kiaya hasnt responded or given me a call back throughout my recertification process this year. I called multiple time just to know my dates. I keep getting calls back from other case workers and now have to go through an appeal process because I wasnt receiving my proper forms. I have to miss work to answer a call because Im scared thats my only opportunity to actually speak with someone.

Jannette Miranda is a JOKE. I was assigned to her and literally harassed her for weeks straight. After several voicemails I spoke to her supervisor Armando...

Okay so after 6 long months they have finally gotten a new system and have reached out too me and gotten my application secured and finalized within the...

Its a peace of mind that your child care is provided. Idk what or how would I have done regards child care services. All the ladies in the front and also the case managers so far that I had are really nice politesweet and satify your needs.. They understand I cant explain but one thing I know that I always come out with a big smile from their. Thank you all n keep up the GREAT work...

They are horrible i have been trying to get a hold of the enrollment dept and have left countless voicemails. According to to then they give u a call back within 24hrs that is not true. They definitely need to be more efficient and should contact people in a timely matter its been almost a week since ive called.

My experience has not been pleasent. Its great that your able to get assistance with child care but they really need to step up. Some staff are great others are just very unprofessional. To expedite anything you have to ask for the supervisor. They are really short staff reaching your case worker via phone or email takes about a day to replyreturn. They have really messed up on days I pay for my childs daycare my provider isnt get paid for one day out of the week. This is probably my 4th-5th time calling them to fix their error and to reach the supervisor...Always directed to a message machine...

They are very helpful and will go above and beyond to help single mothers like me. They even called me weeks after to ask if I had found helpful any of the resources sent to me. My daughter can go to a preschool because of CCRC. Absolutely amazing people

Dont understand why they keep whole building and so much workers they approve only if you receive CalFresh otherwise they put you on waiting lost for more than a 2 year in 2 year my kid going to go to school I dont need chilcare suport Doesnt get any point of childcare support program For families who working as low salary cant get cash support than they need to wait 23 years Worst service ever

Need to handle programs better. I waited a whole year to get a call back. I left over 5 voicemails. By the time they called me back I no longer needed the program I was applying for.

Im grateful for this program my worker is amazing literally she really is here to help people out un like the girlswomen who work at the front desk are so unprofessional all they do is chat with eachother and theyll call the next person in line when they feel like it. They need to hire more mature people.

Not efficient at all. They made us go through so much paper work for over a month only to deny us because we made a few hundred over the limit. So ridiculous. Thanks for all your help. If your going to run a program that helps people then please actually do that. Dont waste peoples time and money. If your workers name is Brenda you better be prepared to be to have the worst experience.