ABA Solutions

Bringing the ABA solutions team into our home - Jess Kim Alyssa - changed our lives. They taught our son so much about social skills and emotional regulation. And WE as parents learned so much about parenting strategy through coaching session. ABA solutions was BY FAR the most instrumental partner in our journey and we are thankful for all they did to make our home more peaceful and to facilitate how we can better communicate with our son. The best thing about the agency was their willingness to pivot when things werent working - and it was seamless. Their approach is not one size fits all for each family Highly recommend.

I have been using ABA Solutions Inc NJ since my son was 4 years old. This past 3 years they have been very helpful in my sons needs. The In-Home therapy was very successful and lately I used them for Camp Social Skills therapy at they were great too

We are very grateful that we chose ABA Solutions. We have seen so much growth and change in our child since beginning therapy. The therapists are all kind understanding and patient. They communicate extremely well with us so we always knew what was to come. They came up with creative ways to help our child and went above and beyond what I expected. This place is top notch and we will really miss having them in our lives. They got us through some tough times

This company did wonders for my son. The therapy treatment was on point. I really loved working with his therapists and they really helped me learn things that will help my son identify his emotions and steps he can take to regulate his emotions. I highly recommend this company as they are highly trained therapists that can help children. My son enjoyed his time with them even when tasks got challenging for him.

Disappointed on how my son was recently handled. I tried calling the office to speak with a manager and left several messages no returned calls. I asked to have my sons RBT changed and instead was told my son was being discharged because they had no staff to meet his needs. After reading the reviews I can see that though they claim to help those with extreme behaviors they tend to release them when behaviors arise. I really would have liked a call so we could have come to some kind of agreement before he was released. They were so helpful in the beginning.

Where to even begin. As another person started ABA Solutions completely gave up on my duaghter and when I reach out to Lisa Scott about Madea I recieved a reply emailing saying they were dropping my daughters case. My email was in regards to out rbt quitting which not following the 30 day company policy and immediately begin moved to another client. Why have Company polices if they dont matter. Picking and choosing whos good eno7gh for them to matter to is discrimination. Last year our rbt leah wanted to be taken off my daughters case immediately bc she wwhined a lot and madea was more than happyy to accommodate that. As a matter of fact i said i wanted to file a complaint but didnt want to involve kerry. Instead of walking me throw it she bruahed me off. She hired a new rbt who quit befire training ended. Instead of making leah complete her 30 day with Nova she allowed her to move on. That left Nova with out services until a new rbt took over. Absolutely wonderful rbt but weeks later she became a bcba so her hours chnaged and she did not work with Nova much. Started school in Jan 2022 with 2 rbts. One was great and welcomed by the school . The other sandra was enabling and the school didnt want to work with her. Madea did not listen to my concerns and let for vacation with a schedule that had Sandra starting at the school. Luckily our bcba stepped in acknowledged a problem and placed the other rbt on the case . Madea wanted to move the proper rbt off the case bc she was become a bcaba and had other needs for her. She was not thinking about what was best for the client. My daughter does extremely well in school and its know that besides the school transition the hours are to take place at home. Besides Thursday when shes does aba at home with Trish. Madea says she chnaged trishes schedule to accommodate Nova but thats not even true as trishes other client was with a different company. Last Friday I recieved a text from her rbt that sandra was quitting with out giving the 30 day company policy notice. Madea approved this so I reached out to Lisa who wouldnt take my calls. Madea responded to the email I sent Lisa and ended it by saying she was terminating services for my daughter in 30 days bc she could not give me what I wanted. My childs been with Trish on Thursdays so at the least she should have that. They set it up to look like on paper that the chuod has supports. My daughter is approved 32hrs a week. She gets 6 hrs a week. Her bcba has no weekend or evening available and her bcba can come eveyi other Friday for 2 hours. So for a child approved for apx 120 hrs a month she would be getting 28 of them. Yes I absolutely wanted more hours with Trish and they shouldnt have been taken away..this company picked and chooses what clients matter. Telling me youre letting my daughter go bc she cant meet her need wheen she has a great therapist on Thursdays is a complete lie. They are letting go of my child because multiple procedures were not followed and i spiked up. They are letting my child go out of retaliation. Every single thing is documented. From calls to interactions in my home. All of it. We did not violate 1 policy and my daughter gets kicked out because I had the audacity to go over madeas head and ask for answers about her not inforcing her own companies polices. Ive gone all the way up to LisaScott. All i have keft to talk w are the owners and i dont thibk they will help me. At this point I am filing complaints on the rbt bcba maia. Medicade has very strick laws about supervision and there was a whole month she didnt supervise a bcaba. Thats medicade fraud. And I dont want to hear how she moved from easter seals to another school bc she always had home hours so its a mute. Lets not forget when1st rbt wasnt watching her and she got bit by anys 2 days 8n a row .Im holding out a sands grain of hope that dave and Jeff will Call me have a conversation hear my convers and fix this. If they do I will happily retract my statement but as of 8pm on 828 I havent heard from either

If youre looking for a company that follows polices screens employees and does not pick and choose who the polices apply to then keep looking. As of a month ago they werent even accredited. Not sure if they are now or not. If you question why an rbt was allowed to quit a case without notice nothing wrong with the client and be put on a new case immediately leaving the other client without a replacement then Madea will simply send you an email telling you she is giving you a 30 day notice for your childs services. Stating shes letting you go because she can not give you what you asked for even though the client still had a day a week with a good rbt. This comes after a complaint to hr about how case was being handled.Talk about suspicious timing. This was nothing more than retaliation to the childs mother. So if you want to keep your child with services dont bother questioning Madea when she allows your childs rbt to break the companies policies. Why even have such things when the owners dont bother enforcing them Wonder what else isnt enforced. Lisa will just say its Madeas decision tell you that the owners allowed this and they will ignore your calls. Good luck to anyone who places their child with this company in the Tampa division. Dont take my word for it but please do you Do diligence before leaving your venerable child in their care.

My wonderful angel of a niece was kicked out of their program because they said they couldnt meet her needs . I believe it to truly say a lot about how qualified they are and how unwilling to put in the effort needed to be given to ALL of the very different ranging needs of children on the spectrum. To run a program like this and to truly abandon the children who need help the most is very sad . And to abandon the parents desperately fighting for their children as well Not impressed .

The people at ABA Solutions are angels on earth. Taylor walked every step of our journey with us and in 9 years of intensive therapy has never been too busy to stop and hold my hand. She has helped us navigate many unknown situations successfully. Although we are overjoyed that we no longer need these services we are saddened by its end. Taylor has become family in our hearts and we will always be grateful to ABA Solutions. Raising an autistic child in todays world us both a joy and a challenge. I dont know what we would have done without them.

Our family had a great experience with ABA Solutions. Our daughter began receiving therapy just prior to her 4th birthday. We loved her team and most importantly they were with her from the time she started until the time she no longer needed services we werent worried about having people she was unfamiliar with coming in to work with her. Kim is the regional manager in NJ and she was always easy to get in touch with and ready to listen. Lisa was our BCBA and we loved her. She was constantly communicating with us and came to work with our daughter and her therapists weekly. They even accompanied us to different community based activities for our daughter which we appreciated. Our daughters progress was more than we expected and happened so quickly. We are grateful for her team at ABA Solutions who helped her get to where she is today.