York Hospital - Wells

I have had some great experiences here but never with Dr. Singh. I was told to go to nearest ER by my primary as I havehad signs of a blood clot. He spent his time telling me that he was confused why my dr sent me that I would have to wait for the ultrasound person to be available and he couldnt tell me if she would have time for me and touched my leg and left. When all was over he came back said my dr cost me too much money and when I asked about what I could do in meantime he simply said we treated the problem read the discharge paperwork.Its too bad at least when I saw it was him I knew what to expect. Gifted at making patients feel stupid.The ultrasound tech was AWESOME and SO kind as was the check in desk.

Had an unexpected visit to your Wells Urgent Care site on July 1st while on vacation and everyone was amazing. The wait was minimal check-in was thorough and the physicians were great with my son Encountering friendly people during a stressful circumstances made the whole ordeal that much easier.

People are just flat out rude here. Had the lead nurse go off on me on the phone about a test result for my kid she wouldnt even let me talk and continued yelling and speaking over me on the phone. I ask to talk to a doctor and she tells me no and then proceeds to yell at me more. I then go to the location to talk with her and she sends out another nurse to speak with me. My child is extremely ill and these people would not take it seriously. York hospital used to be great and now their staff is rude. Only person worth while seeing there is Dr Carter she is amazing.

I went to York Hospital in Wells today for chest pain. Im not one for writing reviews but I have to say that this place took such great care of me. From the person in the lobby to the nurses to the doctor everyone treated me with such kindness and care. Thank you all so much and kudos to a fantastic medical team

My family and I popped positive for COVID. My wife has multiple sclerosis and is immunocompromised. As that was the case and this was the first time we contracted COVID she had a fever of 103.6 F we were worried and went to Wells Urgent Care. The personnel must have fat fingered her insurance information as they said it came back rejected. They said she would have to pay out of pocket for any treatment received that day and made her wait outside the facility treating her like a leper.We took her to the Dover NH CVS Minute Clinic the next day where her insurance cleared immediately and she was given proper courteous care. She was immediately put on antiviral medication to further help fight the virus which is standard practice for someone who is immunocompromised.Ive never seen such blatant disregard for someone in medical need as we witnessed at Wells Urgent Care. They should be ashamed of themselves Well never count on their services for any of our family health concerns again.

Dont go here or youll die of old age. Showed up on Wednesday late morning for routine bloodwork and had to wait over an hour with only two patients ahead. Unacceptable. Staff is stressed and overworked. If the establishment would pay for more help instead of wasting money on extravagant buildings to impress the Bush family maybe Mainers could get some decent healthcare.

If you have no choice but to go here for wound care just dont. The staff is nice but when you have a hole in your leg or wherever that needs tending to nice wont make it better. Wounds often dont heal because other things are going on and if trained medical staff is not addressing those things because they think their only job is to attend solely to the wound then they arent providing medical care beyond a very expensive band-aid.I brought my mom here twice a week for two months under their staffs recommendations. She developed bacterial infections twice and by the time she had to stop going the wound hadnt completely healed and developed a stubborn tunnel that wouldnt close despite the support of cumbersome vacs and wraps. Eventually the whole process of coming in once or twice a week exhausted her and she had what my family suspected may have been a stroke which by the way the staff there didnt seem to think was much of a concern.Also be very aware that Well Wound Care is part of York Hospital and billed as a hospital visit by insurance even though it just looks like a regular doctors office. It wouldve been kind if they had made this clear before treatment started. Despite being in-network with my moms medicare advantage plan she was charged a 280 COPAY PER VISIT plus that visits doctor and procedure fees that are not covered but allowed by insurance. This is appalling considering that what went on during each visit was simple enough to be performed in an ordinary medical office treatment room and it was always the nurses who changed the dressings and the PA who came in for less than 5 minutes once a week to basically scrape some junk off the wound and defer to the nurse. Whenever I questioned something their responses were defensive and focused on the fact that they were addressing the wound according to protocol. Protocol can work well if youre dealing with a security breach with a human beings health not so much.I admit my mom had other common health issues that shed been managing for decades but as it turns out she did have a stroke and she died a month later. Now Im responsible for a 3K hospital bill for what Healthcare is undoubtedly messed up AF in this country but those who entered the field with the intent to care for peoples health have a responsibility that goes beyond that of just a job. They can still make the choice to be compassionate and provide care in a way that makes the cost of healthcare at least somewhat worthwhile.

I recently had my annual mammogram at the breast care center in wells. The staff was very caring and informative. I have been having mammograms performed at an earlier age as most women as my mother is a breast cancer survivor. This was my first time at this location and I would highly recommend it. The facility was very nice and almost spa-like which made a dreaded procedure very tolerable. The best part ever was that the results are given to you and explained before you even leave. At previous facilities I have been to I have had to wait up to a week and then had to schedule additional imaging. Bravo to this facility for truly caring about its patients and supporting them thru some very important screenings. Thank you.

I have never been treated with such disregard in a medical facility. I understand they may be under a lot of pressure but there is zero excuse to treat anyone in severe pain the way they did tonight.I will make sure to avoid this location again and go straight to the main hospital in York. It will be worth the extra miles rather than deal with snippy attitudes I witnessed today. I can take friendly or even bland personalities but the nurse on duty today is very bad for your PR. If she does not enjoy her work or industry perhaps it is time for a career change.

Its a shame that such a great facility and funding is in the hands of the worst doctors nurses Ive ever dealt with. None of these people should workingI was suffering from an intestinal blockage. They insisted I wear a mask despite me telling them I have anxiety attacks when wearing them. I tried to oblige them but sure enough anxiety. Instead of making an allowance for a patient who was struggling to breathe they treated me like dirt until I left. Hands down the worst experience I have ever had in a medical facility