Willowbrooke At Tanner - Carrolton

I was very impressed with the quality of care Willowbrooke has to offer as an outpatient. The staff is very friendly and prompt. They are very good at curating the right treatment for an individual and helping to bring positive changes. I trust this facility will help me maintain my mental health and assist with challenges I face during this transition so to speak of shedding ones skin. Im very thankful for all of the hard work and support these providers put into caring for patients.

I was so happy to finally get the chance to be assessed for being on the autism spectrum after living in a country where it wasnt possible for years. I finally got the appointment a few weeks ago. It was also my first day of work and I had everything scheduled around my 400 phone intake appointment. I missed a call at 122 because I was teaching a 115 to 215 class. They left a message saying I needed to get checked in to my 400 appointment by 200 or my appointment would be canceled. Obviously that wasnt possible. No other notice was given. I was never told I had to check in 2 hours prior to my phone appointment. So they canceled my appointment and I have to start all over. Im shattered.

During my time at Willowbrooke I was prescribed medication which- in my experience- did absolutely nothing for me. I explained to the staff- including the nurse practitioner- that this medication made me feel numb and not myself. As a result of this they discarded my concerns and told me Its better to feel numb than to feel suicidal. Honestly it felt as if every time I had an issue it was unimportant and was quickly put to the side. Not only this I was given false information about eating habits and disorders. I was told that in order for an eating disorder to be valid purging must occur- which is NOT true. There were multiple occasions in which I would bring up other diagnoses that I had researched. In reaction to my concerns I was immediately shut down and told that my concerns were incorrect without any thought or consideration given to me. When I was discharged from PHP I felt the exact same as when I first arrived. When I left Willowbrooke referred me to another counseling location as a permanent therapist. And while we emailed the referred place back and forth multiple times the company ended up ghosting us and never gave us an appointment. I still have been unable to find decent help for my mental health issues. Willowbrooke doesnt actually care about their patients only money. If you are looking for a therapist or diagnosis I would recommend to keep looking. Thank you for taking the time to read about my experiences.

I was a patient for MONTHS. Megan carrollton location is ridiculously rude. The person I was seeing there just wanted to keep prescribing and prescribing. NEVER once offered the genetic testing 4 years in recovery but treated as though I am a current addict. I am a Certified Peer Specialist I taught classes on mental health and addiction- I came open and honest. I felt like I was chasing my tail to tailor your pockets and for that I do not recommend them for a mental health facility. Patients do not have a voice here or there not listened to anyway.

Worst experience ever. Im 1 month postpartum and my doctor had been begging me to speak to these people because I had fears of my daughter suffocating herself in her sleep. I developed this fear after seeing my newborn turn from her back to her stomach and laying on her face. I told the intake person named Jennifer this and also let her know I had a fear of leaving my baby with other people such as babysitters or family members. I told her I did drink here and there and also said that I wasnt getting a lot of sleep. Sounds normal right Apparently not They sent dfacs to my house for this. Women who are dealing with ppd already feel like they arent doing a good job at being a mother so this definitely amplified the feeling. I feel like I was targeted. Im black. Out of the things I just said I told her none of this points to my baby being in any danger from me. I have a new baby so of course I have a drink. I havent done so in 9 months. Im a first time mom so of course Im not sleeping a lot. I dont really know what Im doing. But instead of offering medication she sent dfacs. My only thought is that she wanted to put another black child in the system. I was required to do a psych evaluation of which I was advised that they didnt feel I was a danger to my baby. I spoke to 2 directors but Im still not satisfied with this outcome. My issue is Im an overprotective mother so why would they think targeting my child would be a good idea They met their match. Ill be blasting my treatment to blogs news outlets mom groups and women who suffer from ppd as well Since this woman wasnt an advocate for me in my time of need I know people who will be

Im in the kids program right now and on my first I felt like It was home. Even tho I think it is very long i think it is going to help me.

I guarantee the front office has no nursing degree and has no business with anything medication related. I do not care that ppl.have come in for one session and dont follow up on their meds for whatever reason. Quite frankly I can see why now. I had back surgery on Aug 7th and they had scheduled me for a telemed on the 9th so I needed to reschedule the only option was nov1. I said well my medicine prescription doesnt last that long can you transfer me to doctor Christopher Randolph so I can leave a message. She wouldnt do it and gave me the runaround about how ppl havent followed up before etc etc. Well now nov1 has appeared and I used their MyChart app whom they are connectes to. I click on the video link my appointment was for 1pm. 10-15 mins passes I received an email that they were behind 127 rolls around and i call the number provided and get told that they dont use that video through my chart my asked her well why did I receive an email saying that my appointment was running late. Then asked if I received a phone call which I said no she didnt list off the number that isnt used and quite frankly I dont recognize I could be wrong though but I do recall changing my number not only to the app but talking to someone too but of course thats not recorded. After trying to explain it to me three times which I got the first time and asked her why would I receive an email correspondence through you guys and all sorts of links. Frustrated I said okay well what can we do and she said well I can reschedule you for another appointment and I said thats not going to work my medication refills end on this date. To which she would know make no mention of refilling my medication for the duration of the next rescheduled appointment didnt even offer to transfer me to a nurse line. I will be looking for another place that will tend to my mental health needs and not being incompetent

The staff at willowbrooke tanner are a powerhouse team They will always be my favorite facility for mental health. They are very attentive detailed and meticulous. The psychiatrist also always makes sure that he puts you on the best medications for your health needs.

Dr Doddapaneni was extremely rude and inconsiderate. The facility was unprofessional and didnt send their zoom link until 30 minutes after the scheduled appointment. Dr Doddapaneni was rude about being late to the appointment although it was out of our control. He stated he didnt want to see us because we were late and at the end of the appointment he said he would refer us somewhere else because he didnt want to be liable for someone who is suicidal. Dr Doddapaneni acted extremely unethical and should have his practices reconsidered as he was refusing mental health services to someone who is actively depressed and suicidal.

I came to Willowbrooke villa rica back in November of 2022 for an evaluation during a severe depressive and mental health crisis. The evaluation process was great. Within 5 days I had an appointment with Emily Sims NP who I saw for 2 visits until I was referred to see her attending Dr.Randolph. Ive had a psychiatrist in the past that would not listen to my concerns change medications every month would only spend approximately 10 minutes with me a visit and gave me a negative view on the options we have for mental health in the area.Since seeing both Emily and Dr.Randolph I have nothing but positive things to say about the both of them. First visit Emily spent almost an hour with me on my evaluation and finally was able to be given a diagnosis for what I had been struggling with for some time. Dr.Randolph spends extensive amount of time each visit reviewing medications. Hes very cautious with adjustments and is observant of anxious behaviors and is so kind and reassuring when discussing plan of care. I would and HAVE recommended them to multiple people.As a nurse myself mental health in the US is a taboo subject to most people therefore the care available for those who struggle are minimal. I see this daily as I work with my own patients within the hospital.Ive been treated with nothing but respect given instructions and educated on what to do during a state of crisis and I feel as though my mental health has finally be taken seriously. I have nothing negative to say so far with my experience with these two providers specifically and would recommend them to anyone