WaterWorks Aquatics - Carlsbad

We really like Norma as instructor as she is incredibly patient but still manages to motivate our kiddo by gently pushing her to do her best. She communicates clearly with students and parents. Kim is also great as an instructor and both instructors are absolutely lovely and genuinely seem to care about the kids they teach. We like having two different instructors as they have slightly different approaches.We did not have any bad experiences with scheduling so far and actually made the experience that the school is fairly accommodating.

Terrible experience I signed up for monthly lessons private for two children both private lessons the lessons were not to the full length of time for one of the children. Come the following week I receive an email saying my daughters class has been changed by 20 minutes then the day before class received another text that its been changed 20 minutes more. So Im now with a 340pm and a 420pm class. I thought it was just for one week. Come to find out after calling that this is a permanent change Im outta here Who would allow for such nonsense in their business to occur. I hope their management sees this and makes the correction. I was already warned by some moms about this problem here at Waterworks. So yes its true they do changed your schedule at any point in time. They dont seek to find a replacement they just drop you altogether. I cant imagine my kids tennis or dance lessons texting me that class is now permanently changed to 40 minutes from now sorry not sorry. Just terrible

Awesome place to get your little one into the water Instructors are fantastic and theres plenty of pool for the lessons as well as another area for bigger kids to play in. Great price for lessons too.

My son has been been rescheduled with four different instructors. I was really excited to get my son into swimming lessons with this company after all the great reviews. I was told he would have the same instructor. He had 2 lessons with one instructor. Then they canceled the following class because they couldnt find a substitute. Then the next few weeks he was scheduled with another instructor because our original instructor was still out. We ended switching our instructor with him and the following week we were told he no longer worked there. We selected a new instructor that was highly recommended from the staff. They said he had just come back to work for them.Now we just received another email that my son has been rescheduled with someone else. Very disappointing. My son has had no constancy since hes constantly getting a different instructor. The staff that work the phones and counters are great but every time I feel like the problem is resolved I get a new email saying my son has been rescheduled with a different instructor

Norma is our favorite instructor my 18 month old loves her classes. Norma always reminds the parents to cheer on their little ones which I love. My daughter Kenzie loves the water thanks to Norma.

Mo Mourad is an incredible instructor. He is extremely patient and works so hard to help kids build their confidence. My son was absolutely terrified of the pool and now Mo has him swimming across. He is hands down the best swim instructor ever and the reason we stuck with Waterworks. It works We adore Mo

Richard has helped my son so much in the month hes taken lessons. My son is five and due to Covid and then just life he only began lessons this summer and he started off really uncomfortable in the water. Richard was calm patient and firm with his boundaries my kid LOVES to push boundaries and will walk all over any adult who lets him and got my son to cooperate from day one. Im so grateful we signed up with Waterworks this summer and look forward to working with Richard more.

My 6 month old daughter loves coming to swim class. Shes starting to know when she is going to go under the water and she anticipates it by holding her breath and closing her eyes right before her head goes under the water. Richard does a wonderful job with her he is patient kind and you can tell he loves what he does. He is also very encouraging by praising my daughter when she goes under the water by giving high fives and telling her yay. She loves it and smiles and laughs.

My daughter has been going to parent and me classes since she was 3 months old and loves it She is now 7 months old and she gets so excited when we get to the facility and she realizes we have a class. Shes still young so she has a long way to go but she has already advanced from the beginner to intermediate level We have had Ms. Jennifer the whole 4 months of enrollment and my daughter loves her. Ms. Jennifer has given me confidence in teaching my daughter water safety she makes the classes fun and has built a great bond with my baby Highly recommend it to all my friends and anyone interested in trying them out

Good facilities with good instructors but they are booked back to back so your 20 minute class for your child is closer to 15 and rarely starts on time. Gets frustrating with the cost you pay for a private class. This has been a consistent issue over 20 or so classes.