Urban Air Sensory - Friendly Evenings - Denison

Went on a Sat around 2 bc this is where my gf wanted to go for her birthday. The price per play isnt worth it at all. IMO I paid entirely too much for what I got in return. If deciding on a place I 100 recommend the one in McKinney instead.My main complaint. WAYYY too crowdedfull of little kids. The other thing is me and my GF 2 people spend a couple mins on the high jump area in the corner since no one was over there and got told by one of the little employees make sure to take turns and let others on which we had no problem doing but then she just sat there and stared at us given there were zero other people around waiting to get on.But at the other end of the place obstacle course etc you couldnt even use anything bc there was an army of children in the balls and every jump area bombarding them and not using them properly to were you couldnt use anything. Would have been nice if that annoying lady was over there keeping the kids in check rather than bothering two grown adults that know how to share.Not a good experience and only rated so high bc my GF enjoyed what little she could do

The kids loved it. Needs more for small kids.Visited onWeekendWait timeNo waitReservation recommendedNot sure More

Today was our 1st visit and it blew me away We held a birthday party for my 7 year old and everyone had a blast. The staff was amazing - great attitudes and wonderfulcaring with the kids. The facility had a lot of attractions and was fun for everyone. We will be going back 1010

Great place for kids. ButttttTake your hand sanitizer tho. Bathroom floors stay wet and your kid wears socks... Think about that.

Reasonably priced and we always have a good time but are sore afterwards. Its worth it thoughVisited onWeekendWait timeNo waitReservation recommendedNot sure More

The silver metal tables wobble WAY too much. I ordered popcorn and was told there would be a ten minute wait. After ten minutes I received stale almost cold popcorn that had a burnt flavor to it. Normally I dont post stuff like this but this was the third time different visits over the last few months and this option to review popped up on my maps. My kid had fun playing and that experience was positive but the cafe area is just not that spectacular.

So my kids love this place. So I cant complain. Welllll actually a little because every time we come here my kids get sick shortly after. Yikes. But they love it so I guess its worth it Maybe disinfect a little better Hm

Great place for kids to use theyre endless energy.Downside not many employees tending to the attractions germs....everywhere uncomfortable chairs for parents.The sky course did not have an attendant for my sons entire visit about 3 hoursGerms - yes they are everywhere your child will probably get sick after a visit so be sure to wash hands.....a lot......and remind them to keep their hands off their faceChairs - there are 4 massage chairs on the balcony otherwise your either on a table bench or a metal chair

NEVER AGAIN If you have smaller children do NOT bring them with you After about 530pm there was almost no attendants so rules and regulations are not...

Amazing time was had by all. This young man who was helping people with the zip line was entertaining the kids with magic tricks while they waited for their turn and it was so cute. Only thing I could say was that the foam pit needed some more foam. But other than that it was awesome

We come here for our grandkids and they enjoy the varied activities. BUT...the counter help is inattentive and moves like cold molasses. The absolute worst...

Okay my family and I purchased the 10 people Ultimate birthday party pack. We had a good time but I believe it was definitely over priced especially due to the fact that so many of the attractions that we paid to be able to access were shut down.We did however stay and had fun with our kiddos for 6 hours to get our moneys worth.I give 4 stars because we had fun. Not giving 5 stars due to so many attractions being Out of Order.

This is the most disgusting Urban Air weve been to. It has trash and food everywhere. It is understaffed and not maintained whatsoever. Its really sad...