Tri - County Pediatrics - Chalfont

The only pediatric office in the area which respects the right of parents to make informed health choices in the best interest of their children. They are happy to discuss health issues to help ensure patients are educated on what they believe is in their best interest.The office is a little cramped and outdated but thats just a minor inconvenience considering the benefits of going here.

Very rude person at front desk....not satisfied of service

Me and my family love everyone here at the office Jess at the front desk is so sweet my son LOVES mary she is amazing with the kids. Maddy is awesome as well highly recommend them to everyone I know

Very rude receptionist.I have been bringing my kids here for 9 years. Everytime we go back for our kids appointments in the last 2 years or so the experience becomes less and less personal. The doctors are great front desk and certain nurses not great. I shouldnt feel uncomfortable at my childs appointments.

Nice people and professional

My children have been patients at this practice for nearly 10 years and Ive NEVER experienced such an unpleasant visit until todayPlease note the front desk receptionist was very pleasant but the other younger woman who escorted us to take my daughters vitals and the nurse practitioner we very unprofessional. Since my daughter is a tween I asked would I need to stay outside of the examination room the younger woman loudly responded Well let you know if we need to kick you out Not even in a jokingly matter I might add. Later the nurse practitioner entered the room and refused to acknowledge or introduce herself to me and would speak directly to my daughter. Her questions towards my daughter regarding her mental health were persistent as if she wanted a reason and waited towards the bitter end of the appointment to ask if I had any questions. I refused to make any eye contact with her in my response because clearly she was interested in what I would have to say. When our appointment concluded I asked if there was a payment required was informed no and quickly left. Even my daughter responded that the visit felt uncomfortable and asked if I was ok.I just contacted the Elkins Park office but it appears they are closed for the day. I plan to escalate this issue because the experience was overall inappropriate and needs to be addressed. Furthermore it appears that some of the staff in this office needs common courtesy and professionalism training especially on how to inquire and not be persistent in topics such as mental health.More importantly to repeatedly poke a child questioning their mental health as if you are hoping for a response when none of the signs and symptoms are nonexistent appears desperate and seemingly an excuse to push for treatment.Rest assure I will be changing my daughters PCP after this encounter.

Hello Ive been a unhappy patient at Tri county for the past 2 years and I think its finally time to say DO NOT GO TO TRI COUNTY PEDIATRICS FOR YOUR NEEDS. The staff is completely inconsiderate of there patients and SUPER inconsiderate of those with mental Heath disease one of my first times if not my first I was told by my doctor I couldnt be signed off for my driving permit because of history of depression and anger OVER 2 YEARS AGO and that was from a 1 week visit to a clinic when I WAS 14 completely unbelievable. The staff every visit really shows they are only there to get paid and go home and dont care about there staff. Thank you Tri county for helping me realize your place delivers not the best service and that I need to go an ACTUAL DOCTOR who will be considerate of there patient and well being thank you

I took my three boys there and now my grandson. Dr. Jaffee is so kind and patient. The office staff is wonderful