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The Care Group (now Pediatric Home Service) - Farmers Branch

Pediatricians, Child Care, Nutritionists
  • Location Address: 11420 Ferrell Drive, STE 309 | Farmers Branch, TX 75234
  • reviews Rating: 4.90 (59 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
Children
Care SettingsCare Settings:

About The Care Group (now Pediatric Home Service) - Farmers Branch

Pediatric Home Service helps children with medical complexities and technology dependencies not only live but truly succeed at home, with their families. An independent pediatric home health care agency specializing in children, we provide our patients and their families with a broad spectrum of high quality, compassionate care, services, and support.

Reviews

4.90
59 Reviews
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Care Settings

  • In-clinic
  • Virtual

Age Ranges Served

  • person icon Children

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Languages

  • English

11420 Ferrell Drive, STE 309, TX, 75234

Get in Contact

  • orange phone icon (214) 258-6536
  • orange mail icon socialmedia@pediatrichomeservice.com

Reviews

Beaming’s Promise to Families

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4.90
(59 Reviews)
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All Reviews
google review

Delivery was very easy helpful. I never have to worry about getting the items I need from PHS if something is missing they are quick to deliver it ASAP

Raeshun Coley
28 April 2024
google review

Diego Was the best he explained everything and made sure we knew what to do how to do it and where to go for help I hope I get him every month Go Diego Go

The. Burgs’s plus one
28 April 2024
google review

I appreciate all the support from this company and they make everything so easy to get all the supplies you need at home. Thank you

Catherine Ross
07 April 2024
google review

Never heard of this company before and our first impression was not the best.. my son had a procedure done that required us needing some equipment for once he went home. We originally were with Apple Home Health which is where the hospital sent our equipment order over to. They were then notified early in the day that it was now this company but that the order was sent over right away and they relayed the message that we were to be discharged that evening so needed supplies sent over as soon as possible.. our case manager never heard back from anyone for a while and kept trying to get ahold of someone. Once she did reach someone they were still giving the run around saying they didnt know what day the equipment would be sent and it was already 415 at this point then at 430pm I receive a call from someone in San Antonio office giving me the run down on the co insurance but they were no help on who I needed to speak with getting our sons equipment for us to go home. We are severely upset at this point and we get a call from our old company Apple Home Health and they just handle it better by apologizing profusely first and letting us know that they sent the order over to PHS quickly and informed them the same as our case manager that we were needing the equipment asap to be sent home. She informed me that everyone was in contact about the situation but she doesnt know why anyone didnt handle it professionally and call me to inform me what was going on as well as inform me that they already had it sent we werent going to get our equipment till the next day- all this is very upsetting as we are now being billed an extra night in the hospital we did not need because PHS did not handle things professionally.. never had a bad experience before with these type of companies but this was definitely not a good first.

bianca_mediano bianca_mediano
28 February 2024
google review

Mr Estrada was Very friendly and helpful . He explained the use of equipment quite easily.Appreciate the support and assistance.

Fariha Aiman Imtiaz (Fariha)
28 February 2024
google review

Wonderful service Ms. Estrada was very thorough when setting up and giving instructions on how to use the 10 liter flow concentrator. He made sure to ask if I had any questions or needed anything extra. I would highly recommend PHS.

Amanda Hutson
28 January 2024
google review

When RT comes to the house to check machines or change out tanks. They are always so nice and answer all the questions we have. Plus explain what might have happened if something had broken. That way we can try to prevent it with the new machine. These people are amazing.

Jennifer Garst
28 December 2023
google review

Brandon was very courteous on the phone and in person. He took plenty of time to educate us on our equipment and answer any questions we had.

K F
28 December 2023
google review

Brandon was very knowledgeable and very pleasant. Gave us tips and important safety info that other providers neglected.

Andrew Frye
28 December 2023
google review

Markayla was awesome she delivered my daughters cpap machine. She made sure I understood it and explained everything very well. Especially at a time like this I needed to understand all the information. She was very polite and made sure I was comfortable operating it. Thank you so much

Shameira G
28 November 2023

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