Speech Therapy, Neurologists, Occupational Therapy
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1 more
Address: 65 Walnut Street
Suites 250 & 260
| Wellesley, MA
02481
Rating: 3.21
(18 reviews)
Insurances:
Aetna,
Cigna,
Coventry Health Care,
Health Net,
HealthPartners,
Humana,
Tricare,
Blue Cross Blue Shield (BCBS),
Managed Health Network (MHN),
MultiPlan,
Ages Served:
Children to adults
Care Settings:
In-clinic,
Virtual,
AboutReviewsServicesInsurancesFAQ
About Spaulding Outpatient Center Wellesley
Spaulding Rehabilitation is a world leader in advanced rehabilitation treatment and research – serving the greater Boston region and beyond. With three inpatient hospitals, a skilled nursing facility and outpatient centers across eastern Massachusetts, our leading medical professionals, clinicians and researchers will help you through your most challenging journey, so you can be the best version of yourself.
Please note that without member information we cannot guarantee that
your specific plan covers these services. We recommend asking the care
provider before beginning services.
Aetna
Cigna
Coventry Health Care
Health Net
HealthPartners
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65 Walnut Street
Suites 250 & 260,MA,02481
Get in Contact
(781) 431-9144
spauldingrehab@partners.org
Reviews
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Beware Do not get care here without confirming specifically with your insurance what you will owe Spaulding is a deceptive and dishonest provider that bills as a facilityhospital despite clearly being in an office building setting. I ended up being billed 100s of dollars more than expected in surprise bills due to their deceitful billing practices.
Anne Stewart
17 March 2024
google review
Unprofessional staff especially at the check in desk. I could hear the staffs full conversation which was not appropriate for patients to hear.
Robert Ripley
17 December 2023
google review
I heard this doctor could provide a certain type of treatment that I had researched. So this visit was to explain my problem and here how they proposed to handle it. What they proposed didnt have anything to do with why I wanted to use them in the first place. I spoke with the doctor for about 45 minutes. I did not receive a prescription or treatment plan we just had a conversation. They set me up for an x-ray which I didnt do. Thats it. I decided that I wasnt going to use this doctor any further.Before I set up the appointment I consulted with my insurance I use an HSA to make sure I would be covered there and I am. The doctor is in-network. This bill is for a first time virtual over Zoom consultation. Once I received the bill for this visit I was in complete shock confusion and quite honestly rage at how much I was being charged 528 Really for a 45 min zoom call that resulted in nothing I didnt even visit the office How in the world is this acceptable Does the hospital think they can charge this much because the insurance company would just pay for it anywayThe hospitaldoctor should have directed me to their cost estimate system before my appointment which they apparently have but didnt bother telling me about until after my appointment when I called them about this outlandish bill After speaking with them no one really took responsibility or knew how to handle this dispute. I kept getting referred from one person to another.I disputed my bill with the hospital and all they were willing to do was check that the billing code used was correct which it was. I also appealed the bill through my insurance as well. No one is claiming accountabilityMass Brigham who I guess owns this hospital in my opinion very unethical in there billing practices and needs to be held accountable
Jason Raleigh
17 October 2023
google review
The staff is terrible. They cancel on me multiple times for no reason and dont bother to leave a message on a device that I can reach. Scheduling online is terrible and when they put you on the waitlist they dont call you to inform of available appointments. They did not even inform me that my old PT was going to leave. They are rude and unhelpful. Beyond that I have been in this PT place for a year with no change in my symptoms. I even had a relapse this year. I would not recommed this place and I will not be coming back.
Isabel Oliart
17 June 2023
yelp review
My experience at Spaulding has been great. The staff are very friendly and helpful. Highly recommend Courtney
Jen R.
27 April 2022
google review
My PT vestibular is great but communicating with the scheduling staff is unusually difficult. There is no call queuing system as with most doctors offices. Roughly nine out of every ten calls go unanswered during their office hours. Ive also never had a voicemail returned. It took multiple months of calling and leaving messages before I got to speak with someone to schedule my first appointment.If you have the time and patience though the physical therapy can be great.
James Scott
17 March 2022
google review
I had physical therapy wit Courtney L. for a broken ankle and Courtney was awesome She was patient given my lack of coordination she gets 5 stars for that alone She also was able to navigate through my many hurdles The front staff were excellent and always helpful Best place to rehab by far
JoAnne Meyer
17 March 2022
google review
I would not recommend Spaulding Wellesley especially their cycling program. Especially if you have a back injury. Especially if you are a woman. They will not listen to you take you seriously or come up with a plan to treat you. I went there with high hopes for recovering from a mild disc herniation. The doctor and physical therapist of the program gave me a one hour assessment but then never gave me progressive physical therapy exercises or created any sort of recovery plan whatsoever. Rather they said I should get back on the bike which lead to a worsening of the mild injury I have. When I told them how much pain I was in they dismissed it as muscular pain and did no assessment whatsoever. The physical therapist there would notice things like that I have tight hip flexors and remark on this every week but never actually give me a plan for resolving that. I felt completely not listened to and I felt like the physician and PT who both make more money than I do as an educator did not actually perform their jobs. In fact they lead me to do things that made my injury worse. Now a year and a half later - and lots of dollars spent on useless treatments - I am still recovering from this injury. It would be one thing if they admitted they didnt know what they were doing with back injuries and directed me to someone who did. Its another thing to be under the care of a physical therapist and physician who tell you to do things that end up hurting you in life altering ways. I dont know how Spauldling is rated the number 2 best rehab hospital in the United States. And even worse the doctor is a cyclist who is on a cycling listserv hosting rides that I get emails about but cannot participate in because thanks to her lack of care I am still injured. The team at Spaulding failed to take my injury seriously and come up with a thorough plan of care. I cannot warn enough against the Cycling Clinic at Spaulding. Unless you are a male coming there with a minor injury they dont seem to care to do anything but constantly adjust your bike fit.
Emily Too
17 March 2022
google review
Really disappointed with Spaulding. I am a returning patient called left a message as I was trying to schedule a evaluation following a second knee surgery. Never received a return call. Finally got through to someone and was informed by receptionist Sara that they would not book an appointment without my surgeons office faxing over order. I inquired as to why that was and she said they were just to busy to schedule appointments without an order. I then asked how long it would take to get an appointment she said it would be 6 weeks . I replied even though Im being discharged from home PT next week and I am required to do PT 3 times a week you are telling me as a former patient you cant see me till April She stated yes they were just to busy . I asked if there was another Rehab facility they would recommend. Her answer I really dont know of any other I get that they are busy when I was there 1year ago it was always tough to book appointments but this is ridiculous. Its to bad as I loved my Physical Therapist but Ill never return to them now based on this encounter with the front desk .
Paula Peterson
17 March 2019
google review
Office is poorly managed and poorly organized. Good luck getting through on the phone - or getting a call back Even my primary care doc couldnt get return calls from here. The doc I see here is great though...the 2 stars are only for the front officescheduling.Getting here or home from here after 3p is pure HELL
LORI SCHNEIDER
17 March 2018
google review
Im very happy with my therapist. It is well worth the half hour drive to see her. The staff is always focused on the best possible outcome for the patient.
Darlene Arden
17 March 2015
yelp review
Absolutely wonderful staff They are also open later in the evenings so I dont have to leave work early for my appointments.
Kim A.
04 August 2014
yelp review
Very friendly helpful staff ample free parking convenient location. A world class facility in the heart of Wellesley.
Voravut R.
25 April 2012
Frequently Asked Questions
Speech therapy is almost always recommended for autistic children since many people with autism have difficulty with social communication. Even if a child is very verbal and says a lot of words, they might need to work on communication skills like:
responding to questions
starting or ending conversation
changing conversation topics
using gestures like pointing
understanding other people's body language
Speech therapy is a big focus in early intervention for autistic children and is usually the starting place for recently diagnosed kids. There is a critical period in the brain for language development and so, it's really important to teach language and communication skills as early as possible, especially if there are any delays in that area. Your child will learn effective ways to communicate which will help them grow into more independent and confident individuals.
It might be obvious when a child struggles with speaking —they are very quiet, say only a few words, or don't speak at all.
Spot speech and language delays like a doctor here.
The goal of speech therapy is to help your child communicate effectively with other people across all environments. This may take the form of using gestures, simple signs, verbal speech, and Augmentative and Alternative Communication (AAC).
Some other common things speech therapists can help with:
Nonverbal skills, such as signs or gestures
Forming speech in a clearer way
Communicating thoughts and feelings clearly
Understanding and responding to questions
Discerning facial expressions and their corresponding emotions
Noticing and understanding body language
Feeding and swallowing
Stuttering
When you visit a neurologist, they’ll assess your child’s needs, run some tests (think imaging or EEG), and diagnose. From there, they’ll create a customized treatment plan. Medication, lifestyle tweaks, or maybe even a referral to another specialist could be on the table.
There unfortunately isn’t one test for all neurodevelopmental conditions. Most likely you will go into a visit to test one or two medical conditions. If you are looking for a comprehensive autism evaluation, developmental pediatricians, psychologists, or neuropsychologists are the preferred specialists who can diagnose autism.
No, neurologists focus mainly on non-surgical interventions. If your child needs surgery, neurologists might point you in the direction of a pediatric neurosurgeon.
The occupational therapy process includes an OT evaluation before care starts. Here are the four steps your family can expect when starting occupational therapy:
Complete OT evaluation. An occupational therapist first identifies your child’s strengths and needs through a thorough OT evaluation, also known as an OT assessment or screening. You’ll answer questions about your child’s skills, and your child will most likely demonstrate their skills via hands-on activities with the therapist. Evaluations can last 30 minutes to a few hours.
Approve OT plan. The therapist develops a care plan with individualized goals and customized interventions based on your child’s needs. You can also share any specific goals or concerns before approving the OT plan.
Start therapy sessions. The therapist works directly with your child and your family, using various strategies and exercises to systematically improve areas of limitations and to build upon a child’s strengths. Some exercises your child might participate in are animal walks, obstacle courses, and therapy swing activities. Your family may learn strategies for supporting your child’s individualized needs at home, such as ways of supporting emotional regulation and sensory processing. The therapist may also recommend tools and techniques to use at home, in the community, or in the classroom to help your child succeed.
Monitor your child’s progress. Parents and caregivers can expect ongoing progress monitoring and communication to ensure the child is achieving their short and long-term goals.
Occupational therapy can also be provided virtually via telemedicine. Virtual therapy is a great option for families in rural areas who may not have access to in-person services, or for families who prefer to have therapy in their child’s home.
Virtual OT allows the opportunity for increased caregiver participation and understanding of a child’s strengths, areas of improvement, and generalization of skills in the child’s home environment. Virtual therapy also provides increased opportunities for caregiver and family education to support the child and the family based on each family’s needs.
Once you find a quality physical therapist you want to work with, here are a few things you need to know:
There will be an evaluation. First, you can expect an assessment to identify your child’s areas of strength and needs. A physical therapy evaluation usually lasts 30 minutes.
You’ll review and approve the care plan. The physical therapist will create a care plan, also known as a plan of care (POC), outlining the goals and strategies. They will review this with you and your care team before moving forward with therapy sessions.
Physical therapy sessions will be fun. PT with children is designed to be enjoyable. The therapist will use strategies and exercises based on your child’s needs. Exercises might involve playing on large stability balls, obstacle courses, movement equipment, stretches, and other hands-on activities.
Expect home exercises. Physical therapists commonly assign exercises to work on at home. Doing these exercises with your child outside therapy sessions can improve your child’s overall progress.
Yes! Most providers offer physical therapy in their offices or a clinical setting, but many are offering at-home options. Virtual options have become more popular in recent years. You might facilitate care with the guidance of the physical therapist.
Get in touch with Spaulding Outpatient Center Wellesley