Signature Health - Beachwood

My experience has been very positive thus far with Dr. Delasos. Ive never felt rushed nor dismissed by her shes always given me the opportunity to talk and I appreciate that she shows empathy and concern which really helps to build trust and creates comfort in having to talk about some dificult topics. Any questions Ive had about medications shes addressed them comprehensively. I would certainly recommend Dr. Delasos.

Great place to work Nurse Supervisor was kind thoughtful respectful and professional Psychiatrist I worked with was very attentive to clients and made sure response was given within hours of phone call from clients She was very smart and prescribed most prudent medications and went above and beyond for clients. Co-workers were very helpful and supportive

If I could give this place negative stars I would. I went here to seek help via telehealth with a psychiatrist Tiffany Jones and my therapist whom I forgot the name of.Tiffany did not help me whatsoever. She was very dismissive of my concerns she would give me generic advice just eat less to lose weight - it doesnt work like that when youre severely depressed. She didnt seem interested in helping me with my issues at hand very dismissive very nonchalant like she didnt even want to be there. I expressed my concerns about the medication she was giving me and the absolute horrible side effects it gave me. She kept trying every single anti-depressant she could get from the same family of medications after 4 of which didnt work at all. She didnt seem receptive about prescribing me from something from different med family group. Why did you bother studying medicine If it was purely for the money she shouldve chosen a different field of work but I digress.My therapist often made everything about her she mentioned once that her friend group told her this and somehow was still lacking that self-awareness during our sessions together. She gave me a lot of generic advice that you could get from a basic self-help book. She wasnt able to work with my work schedule. All in all she wasnt a good therapist.Dont bother replying to me your same generic response about feedback. We know you dont care.

My letter to the CEO about my experience with Dr. Tiffany Jones of Signature Health in Beachwood OH.I thank you so much for linking with me. I was hoping to share with you my very first experience with Signature Health today. I went to the Beachwood location and met with Dr. Tiffany Sherrae Jones who by my research has been a Neurologist and Psychiatrist for nearly 15 years so I assume she knows her field of study pretty well. I had anticipated this appointment. My doctor quit his practice so I waited months and drove 40 minutes to see Dr. Jones. I had a delightful talk with Jessica the nurse while I waited for the doctor until I was put on a virtual chat with Dr. Jones who was very late arrogant dismissive and extremely abusive in her care manner. She made it known that she had another appointment to get to within the first three minutes of our conversation showing me that she had no intention of understanding who I was or what I needed.I have a combination of ADDADHD. So when I get nervous It is very difficult for me to speak let alone piece together in conversation a complete thought as I tried to answer her questions. The stigma attached to my diagnosis alone makes it incredibly hard to be listened to especially when you cant get the person you are speaking with to stop berating you. She stepped on just about everything I had to say raising her voice with a cold flat tone when I was unable to get to the point because I was stuttering from stress. I verbally told her at least three times that she was upsetting me causing me anxiety while placing my hand on my chest to add emphasis to the upset she was causing with her behavior. Each time I expressed that I was overwhelmed because of what she was doing she responded using phrases to let me know that it was my fault fyi people with ADHD self-deprecate enough-add that to the current emotion in the situation. Phrases like WELL YOURE NOT ANSWERING MY QUESTIONS THATS NOT WHAT I ASKED YOU angrily and cold scolding as if I was a battered child trying to explain my way out of a corner. In her position of authority I was vulnerable. What she did with her power was abusive.I am a teacher I am a mother and I am a logical human being. I have also worked in the medical field and taken care of people who were vulnerable as well. I am 37 years old and I have had ADHD my entire life yet have never been pressured this recklessly by a care provider. I thank God in Heaven that I do not have severe mental issues and am not suicidal. I had to remove myself from the room and walk out of the appointment. I held my composure leaving but what she did was borderline abusive. She battered someone that she knows by profession could not defend herself in the moment. I just needed to make sure I made this clear to someone who would understand the gravity of what happened. Thank you very much. Hi Jonathan a nice woman by the name of Shayla from Client Services reached out to apologize profusely about my experience with this doctor. I appreciate her candor. However I am troubled at the thought of Dr. Jones being able to intimidatebullypsychologically abuse another patient.

Started off good. Not anymore. Reschedule after reschedule after reschedule. Canceling appointments. Multitasking during virtual or phone appointments. My counselor missed 2 months worth of appointments 8 appointments and when I finally got a hold of Chadwick he says- my bad. I forgot. Fine. We speak fo 2 weeks in a row havent heard from him since. Finally I call and call and he says my bad. Thanks for your patience. Its hard to get help from anywhere these days. What is the world coming to Cant trust anyone.Danielle was another one. Cancel and cancelMy childs appointments or either an hour late each time and appointment lasts 10min. Terrible place especially if you NEED help. Sick.Next doctor same thing. Then asks the patient where have you been Maam we have been waiting on you. Terrible. Counselor Andrew is consistent and we appreciate him. But danielle Amanda and Chadwick have been a nightmare. Horrific.

Received my Covid vaccine from here in early 2021 that was fine no issues. I misplaced my Covid card yes I know my fault but I emailed Medical records for a new one got back a response they couldnt even find me in their records but would have a supervisor contact me after the weekend. Six days later they email me and ask what other name I would be under they cant find me in Ohio records. So I went to the health department and got a new card under the same name I gave them and had zero issues. Its ridiculous i have to jump through hoops for my own medical records and concerning Im just nowhere to be found.

My experience with Dr Gretchen Gardner has been EXCEPTIONALI have been her patient for over 20 years.I trust her admire her wisdom. Dr. Gardner is an exemplary doctor and human being as well.

It had its ups and downs I figured I would give a good star review now this agency was one of the best ones I am surprised to see this place has a 2.5 star review JFSA is way worse than Signature Health Ohio Guidestones is even better than JFSA it was better after it merged from Connections to Signature Health I had good case managers and bad ones Melissa Poole was the worst case manager I have ever had and Sherri Roschian was the best I just dont do counseling anymore because I dont like to talk to people case management was better for me I felt Sherri and I had a great relationship and then she went on medical leave and I dont know if she came back by now and I was worried I wasnt going to have a good case manager after Sherri left

This was by far the most traumatic experience I have ever had with any healthcare facility. I had a phone appointment scheduled for a month away.When the day finally came they never called. I waited an hour and then called them. They said they were running late to which I replied that I had to go into work so we ended up having to reschedule.Of course they didnt have any more appointments for another month but I just went with it and asked if it could be an in-person appointment. They assured me that it would and when that day came I was escorted into the office and presented with an iPad stating that the doctor would video chat me she was literally sitting in her office a couple rooms over.I was surprised and angry as I had been promised an in-person appointment but didnt bring it up. After about 20 minutes of trying to get the iPad to work and failing they directed me to a telephone after which I had to wait another 20 minutes for the doctor to call me.She interrogated me for a full HOUR with useless and repetitive questions most of which I had already answered in my intake 2 months prior. I answered all of them and then tried telling her about my symptoms but she cut me off and offered a medication which I had already told her that I had tried previously and it didnt work for me.She suggested a higher dosage. I told her I didnt want to a higher dosage as that made me feel like a zombie to which she replied its oh thats probably because you used to do drugs. I said no I had been on that medication for 6 months without using any other drugs. She then tried offering me many other medications which I had already told her several times hadnt worked for me in the past.When I told her that I couldnt sleep due to my anxiety she again offered me many medications which I had already told her didnt work for me and then said in an extremely condescending tone well you know what honey seems like you have bigger problems maybe you should see a sleep specialist.I felt extremely disregarded and disrespected throughout this entire exchange and actually had to hang up the phone and leave in middle of the appointment so that I wouldnt say something rude.Her name is Tiffany Jones and I plan on reporting her as well as your entire facility to the board of health.

If I could I would not have even given them one star.My doctor recently moved from Signature Health in Willoughby to Connections in Beachwood I never had a problem getting ahold of my doctor when she was at Willoughby. I had my first appointment with my doctor since she moved I have not been able to get ahold of her Ive left at least 6 messages. When you call they keep connecting you to a voicemail apparently a company wide voicemail you leave message and no-one calls you back. For a mental health agency this is beyond unacceptable I wouldnt recommend anyone to go to Connections they are unprofessional in the way they handle patients