Serenity Behavioral Health Systems - Thomson

DO NOT LET ANYONE YOU CARE ABOUT GO HERE. THEY GATHER VERY INITIMATE DETAILS OF YOUR HEALTH THEN WHEN YOU HAVE INSURANCE THEY CUT YOU LOOSE. SOMETHING SINISTER IS GOING ON HERE. DO NOT NOT NOT LET ANYONE YOU CARE ABOUT GO HERE. IT IS A TRAP AND AN EXPERIMENT. ITS SICK AND GOVERNOR KEMP IS IN ON IT. ONE OF THE CSU NURSES ELLYN ALGARIN IS BATTY HERSELF AND A STAUNCH HATE FILLED RIGHT WINGER. HER SM IS PUBLIC.

Thomson office stopped carrying private insurance of any kind then charged me 500 to sit in the waiting room for one hour after my appointmentI got there 15 minutes before the appointment and then asked me about 10 questions and sent me on my merry way with a refill.

This review is for the grovetown office.The medical personnel are very competent not overly kind but not rude. however the office staff are extremely rude and disorganized. I decided that I would rather not deal with their unprofessional and downright rude office and front desk staff. I spent several minutes standing at the front I was ignored by a staff person completly ignored. I sat down as they helped someone else and then went back to the desk and was ignored by the front desk personal for two more minutes I watched my clock tick on my phone working on the computer 18 inches from me ignoring me. Not a hold on or wait a second just complete and total ignoring. I finally just left because in 3 hours they could not be organized enough to have the paperwork in order. Let that sink in three hours of time where MOST of the data is computer input and you have to sign digitally 5-6 times on top of the paper forms and they still couldnt get it done in 3 hours.Maybe try the other office because of you are expecting competence from the front desk staff you will be severely disappointed.