SalemKroc Center

We came here for our first time ever and I can definitely say we will never be returning back ever again. We came as guests with some friends and thank goodness we didnt have to pay for entry. the locker room staff behaved and treated us so rudely it was astonishing. Like I said this was our first time here ever so walking into the community locker room was overwhelming. Ive never felt so uncomfortable in a place setting that is supposed to be fun for the family in my life until today. The demeanor and attitude from the staff was disrespectful. Instead of asking us how they can help us they decided to scowl at us for not knowing the rules and system for the way the locker room works. Dont take your family here and waste your money. The front staff was AMAZING though. Like I said we will never recommend this place or come back here again.

Took our kiddos today hoping to have a fun family day. Cost a little over 70 after passes and purchasing a swim diaper. The slide was only open for 20 minutes due to low staffing is what we were told. Charged 12 for a 1 year old that got in trouble for sliding over and over on literally the only toddler toy there. Nobody else was in line for it either. Why charge 12 if you dont provide an actual toddler area or let them be toddlers on the one thing you do have Not to mention it was absolutely freezing and she shivered the entire time as well as our older child. Been to many aquatic centers with our kiddos and have never left disappointed like we did today.

This is my favorite gym in the Salem area. They have a large workout area climbing wall and a pool. The staff are always friendly and you see a lot of families come to this gym.Also the weights section is not usually crazy during the peak hours. Makes working out here much pleasurable

I love paying 40 to swim and be treated like an inconvenience when asked to use a changing roomrestroom with my 5 yr old and 3 yr old. They were all locked. Nobody was in line didnt even notice there was a line because I had never been. Was chastised for not waiting in line for them to notice me lol and then offered a room with soap and suds all over the floor after asking politely for a room that was obviously being mopped down. Im carrying two toddlers who kept slipping and I couldve easily slipped and fell no cleaning signs were up either. Wouldve been fine waiting for one also but there was no productive communication with whomever was assisting me if you can call it that. This was hilarious after reading so many signs and dealing with the lifeguards on power trips enforcing the rules lol After the rude encounter I honestly was so disappointed in this place still am obviously. I went and discussed at the front desk and they offered a complaint card. Im sure that will get me far. Talk to your staff and your lifeguards. On your phone while guarding Turning the slide on but dont have any guards at the top for safety and guidance for kids. Annoyed when they get the courage to go ask to go on it Honestly the only thing the lifeguards kept doing was telling the adults to get out of the hot tub because of the rules about being in arms length with younger kids its apparent they only care about certain rules but not others.Take the money spent on marketing and signs about the rules and invest in training your staff on the basics of common courtesy. Not worth the money.

I brought my family for the first time to swim and a guest from Europe because I thought this place is very welcoming but it was a big mistake. We brought our little snacks for lunch and we eat were the rock climbing located. The kids are hungry and this lady came up and told us we are not allowed to eat our own food and we have to eat outside the temperature was cold outside. There are no sign whatsover to warned us about eating foods. This place is not kindnot welcoming not a friendly place at all. This is just to remind the people that if you want to go this placedo not bring your own food or you will get busted if you are. We are not coming back this place again.

I used to love taking my daughter here. However I prefer swimming in rivers and lakes and when I have to swim indoors I started preferring the Dallas Aquatic Center. Today I took my daughter one of her friends and my one year old son in to swim. First they said they were at capacity and we would have to wait but we could only do so if we bought passes and they were non-refundable. We decided to go for it because we were told it would only be a 15-30 minute wait. Then they charged me the same amount for my one year old that they did for my 14 year old and we had to wait an hour and a half to get into the pool. The slide was closed the water was cold and the room was cold. My little boy was freezing so we left and I was going to take a hot shower with him to warm him up but the water in the shower room wouldnt budge above freezing cold. I asked two employees and they told me they were having issues with the some of the showers. I said my son was freezing he was visibly shaking and his lips turning blue and asked which showers were working and they said they didnt know in a way that made it clear they could not have cared less. I ended up just having to dry and bundle him up as quickly as I could.I was mulling over getting a family membership but after today I wont be back.

Me and my husband have been members for some time.We love the experience we get from other members but most of all its fun plus we get to exercise.

I absolutely LOVE this place. I wish I knew about it sooner. Its hands down the BEST place in the valley for kids family. They also have the best birthday party venue

I really love the workout classes the membership is great. I just really wish the membership included daycare. The membership is already really expensive of 62 a month. Then to add one child it jumps to 100 just so I could use the day care. I have an 6 mo old and I dont bring him every time Just when I dont have someone to watch him at home. So I cant justify the 100 a mo so its already a hassle to bring him then shuffle for my wallet to pay for a day pass of 10 just for two hours day care limit. I am debating on switching gyms just for this problem I can pay the same 62 a month at another gym that will be willing to watch my baby as I workout without me stressing about paying more.

I mostly use the pools. They have a very good ten lane competition pool. Its probably the best in Salem. The other pool is generally used by kids and those participating in a variety classes. Theres even a hot tub Nice and attentive lifeguards. Very enjoyable.