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Rockcastle Hospital and Respiratory Care Center

Speech Therapy, Pediatricians, Occupational Therapy + 1 more
  • Location Address: 145 Newcomb Ave | Mount Vernon, KY 40456
  • reviews Rating: 3.68 (62 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
Children to adults
Care SettingsCare Settings:

About Rockcastle Hospital and Respiratory Care Center

Rockcastle Regional Hospital and Respiratory Care Center has been providing quality healthcare to Rockcastle and surrounding counties for more than 50 years. Starting as an acute-care facility in 1956, the hospital has adapted as healthcare needs have changed. In 1980, Rockcastle Regional opened its first long-term care unit with 32 beds and added 28 more be
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Reviews

3.68
62 Reviews
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Care Settings

  • In-home
  • In-clinic

Age Ranges Served

  • person icon Children to adults

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Languages

  • English

145 Newcomb Ave, KY, 40456

Get in Contact

  • orange phone icon (800) 278 2195
  • orange mail icon info@rhrcc.org

Reviews

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3.68
(62 Reviews)
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All Reviews
google review

My loved one has been there for over a week and their care is surpassed Vanderbilt Trama. They actually are very attentive they do preventive care and the atmosphere is loving and positive. The staff tries all they can to help in any way they can. I ask Many times to speak to social work at Vanderbilt they came by one time on a day I wasnt there. And didnt even leave contact info for me. The social work care at rockcastle is very helpful very nice and caring. She stops by to check on us calls us with any information she comes across. I spent 49 days at UK with my daughter a few years back and I have to say rockcastle matches UK standard of care. Thats saying alot

Jamie West
17 March 2024
google review

Ive not gotten to physically visit but my granddaughter is there and has been for many years. The care she receives there is wonderful. The staff are amazing at what they do. Ive spoken directly with them. They were kind and took the time to talk with me over the phone. Thank you for what you do everyday.

Dana Smallwood
17 March 2024
google review

Called one hour ago wanting to speak to a security officer concerning a job offer. First time calling I got placed on a 15 minute hold. As it turned out. My call wasnt even transferred. Second time calling back Got told it was 253 in the morning and Id have better luck speaking directly to the supervisor. Finally got transferred and immediately upon explaining my reasoning for calling. The officer in charge of nights hung up intentionally. He let me finish my sentence first while on the call once he picked up then seconds after he disconnected it himself. As a former security guard This wouldve resulted in immediate termination for job negligence.If youre seeking candidates urgently as described on your website. Then Id suggest keeping them on the line first. Hahahahahah.

Ryan swafford
17 March 2024
google review

I have nothing but wonderful things to say from checking in to discharge. So thankful for the kindness and the efficiency of everyone included in my care

Melinda Frazier
18 February 2024
google review

The general doctors are great but as a hospital its not so hot. They dont do alot of general hospital work here including delivering emergency babies. And they dont even give the stroke shot that has to be given in 3 hours. But its a good place to take xrays tests etc.

karlenfan
17 January 2024
google review

My mother was in the long term care and I can tell you that if you have a loved one on ventilator dont send here My mother passed away in March of last year due to no one got to her in time and she bleed out from a ruptured artery in her neck. She had two bleeds before this and instead of putting her in ICU they left her in same room away from the desk where she had no chance. When I would visit and she would push her call button it took over hr before anyone came They dont care for there patients at all there was a couple nurses that my mother liked but other than that she always told me they didnt take very good care of the patients.

Ryan Manning
17 December 2023
google review

I drove over an hour to get here just because someone recommended me this hospital. I sit in the waiting room for over 3 hours. When I walked in there was only one person ahead of me. Ridiculous Triage nurse wasnt so great either. Will never come back.

Miranda Waters
17 December 2023
google review

Place should be shut down. Broke foot and went here the Dr was ok but nurse was nodding out and couldnt even look at us. She brought 2 walking boots in for 1 broken foot but forgot to give me the crutches Then was supposed to send referral to an Ortho the next morning and they sent my name and number but forgot to complete proper paperwork for referral 4 days and still waiting. WHAT A JOKE THEY CANT EVEN READ XRAYS HERE THEY HAVE TO SEND OFF TO A HOSPITAL THAT HAS A DR WHO CAN READ THEM THEN CONTACT THIS PLACE AND TELL THEM THE RESULTS

Monica
17 November 2023
google review

Pretty good experience here. I went through reception nurse Dr. X-ray nurse and was headed to the car in just under an hour and a half. All of them were nice and took me being there seriously. Guess Im used to VA hospitals but this place impressed me. Wasnt near as busy but they took care of me. Id definitely go back if I needed to.

Ron Johnson
17 July 2023
google review

To be honest giving this place a 1 is undeserving My father n law was taken their sue to a car accident over a week ago. They told him there was nothing wrong with his knee.. well we had to take him back to ER and we found out that he has multiple fractures Do not go to this hospital

Lisa Caldwell
17 June 2023
yelp review

Children left to sleep in urine feces. Trash everywhere. Very unsanitary

James R.
02 March 2023
yelp review

My mom had to stay two nights here and I was so impressed with how well the care was during that time. Everyone was friendly and you could tell they really...

Suzanne H.
01 December 2019

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