Ridgeview Behavioral Health Services - Anderson County (Main Center)

I went here last year in August and all I need to say is it deserves 10 stars. The staff was very friendly and Im very sad I dont remember 2 of their name because there was this staff male with brown hair he made me feel very comfortable being there when I came in anxious. And a female nurse with curly blonde hair who I drew a picture of a dog for and we bonded over our fur kids. I recommended my friend to go there so when I go with her maybe Ill see them so I can point them out to her. Them two made me feel like I wasnt a waste of life so thats why I literally had to leave this review. The food could be improved and the beds but I am still very grateful for this place.

Look Ive read the reviews Ive been a patient in this facility twice Both times I was accepted and received immediately late night and within 1 hour of arrival I Knew I was where I was supposed to be I felt...cared about Bottom line No doubt from that time on I realized its up to me from this point on Dennis Your decision The place was truly a best experience for me I appreciate All the staff at Ridgeview Thanks to each and every one of you for caring

I dont understand the bad reviews. This place is what YOU make of it. If you are determined to hate it then you probably will. I was taken by police against my will. I went in so distraught and irritated about having to be there. But within a few minutes to an hour I felt sooo much better. The staff treats the patients like gold in my opinion. Everyone was great to me. Also all the other patients were solid people and very kind to each other. Anytime you need to talk someone is available. They are pretty much constantly checking to make sure youre doing okay. The groups were so helpful and they really lifted my mood and they were honestly fun. Shout out to a specific nurse Lindsey. She sat down with me and talked to me for like 2 hours one night when I was super depressed. She made some great points that I wouldve never realized without her input. They got my me on mood stabilizers which Ive probably needed the better part of my adult life but no doctor ever suggested it to me. They may have saved my life. If I was in crisis this is where Id go every time.

Ridgeview is a nice place to be if you need any kind of help. The staff are always nice friendly professional check on you twice daily. They are compassionate and work to help you get better. I was there for 5 days and I feel 100 better since then. The food is delicious and hot when you get it. If I have to get help again I would definitely use this facility. I would also recommend this place to anyone needing that extra help.

We were told they had night time marriage counseling first come first serve starting at 430. Was there at 431 and was told they were full. Then they set me up an appt for next week. The receptionist didnt explain anything and acted very sarcastically when we asked questions. Pretty sure I will cancel before appt time.

I am moving out of state. I want to thank all of these people for many years that I needed care since living here in East Tennessee

I just wanted to update my review since its been 3 years. My last review was bad but I just rating outpatient. Inpatient is very good and I would highly recommend them. One night a lady kept putting my blanket in the dryer to wrap around my legs all night. Great meetings and people.

Im pretty certain Ridgeview saved my life. After having a traumatic and overall terrible experience with Peninsula a few years prior this place gave me faith not only for myself but for others that make the scary walk into the doors of a facility. The staff and doctors were nothing short of kind relatable and compassionate. I truly felt safe and cared about in their hands. I also valued my time with the other patients there- inside and outside of group therapies. They have so many books games puzzles and a plethora of crayons and paper- and as silly as that sounds it was healing to ground myself with those things. The facility was also clean and accommodating when it came to food or dietary needs. If youre needing help and are in the Knoxville area this is the place to go. Im so grateful for all of the support Ive gotten with them and continue to get through outpatient programs. Thank you Ridgeview.Shout out to the individual that did all my intake. He was funny informative and made everything feel so peaceful. I wish I could recall his name. He relieved every bit of internal anxiety I had going in after a negative experience with Peninsula. I will never forget him.

I would recommend highly NOT to go with this company. My husband was made to go through this service and his job required the doctor to sign a form for the visit. He had turned in the form and only had 15 days to get it back or lose his job. After multiple times going back to the Oak Ridge center he kept getting told to come back as no one had filled out the form. In short he lost his job due to their negligence. If you are needing treatment for mental health go else where as they will make it worse for you. Its hard to recover from anxiety and depression and they ensure you will have both. As to the response for the post 04 12 2023 it is nice that you give a response back and encourage someone to contact in the review response. It really means nothing to be able to respond after he had lost his job. The staff should have taken his need more seriously before that happened not after. If you care about your patients well being please train your staff to be proactive and not reactive. These are peoples lives that are affected by your neglect. Its better that you start treating these people like they matter and not just another number you have to move through your system. Really have compassion for these people and treat them as if you would yourself if you were in their shoes. Thanks for your response.

I cannot rate this company high enough. I appreciate their integrity honesty and willingness to help all. As a former employee I met some of the most amazing people here who genuinely care for their community. I enjoyed the community involvement especially during the ride for hope. The inpatient unit is far above the other inpatient units i have seen in the past and allows for much more autonomy and the doctors slow down and take the necessary time needed to really connect and help people. If I had a family member who needed treatment Ridgeview would be my first choice. You guys are amazing there Thanks again