Physicians Immediate Care - Oswego

I am someone who usually stays away from doctors unless I am in poor shape. To my surprise I had a great experience. The doctor nurses and staff members were so professional. They cared to listen and explained things thoroughly I never felt pressured rushed or judged while I shared my concerns regarding my own health. Thank you for a job well done God Bless you for caring

Very well done. Found the correct issue quickly and nurse practitioner was very good with my son. Couldnt use the web app as it wouldnt finish the upload but other than that everything was great.

Rohan Swanston PA is knowledgeable empathetic in his care hes a valuable asset to Physicians Immediate I am a Clinician myself very pleased Justin was also very good. However having to pay what I was told was an outstanding 40 billing from almost 5 yrs. ago that I didnt previously receive is disconcerting I am checking my records because I NEVER not pay my bills so I had to pay 80 upfront for service.

I was honestly surprised at the level of care I received at Physicians Immediate Care in Oswego. Having had previous negative even traumatic experiences I tend to feel anxious in medical settings. This wasnt the case for me this time was easily my best experience at a clinic.I dont think Ive ever written a review for a clinic but I couldnt pass up the opportunity to share my experience. I was seen by several members of the staff and I felt at ease from the moment I encountered the lovely receptionist to the PA Mr. Rohan Swanston. Each member of staff was kind calm understanding and reassuring. I cant tell you how much that means to a patient coming into a clinic in a vulnerable state. I felt truly heard. Mr. Swanston was very knowledgeable and I knew I was in good hands.Thank you for easing my fears giving me peace of mind of course helping me get better. To the staff - your comforting approach and kindness are so appreciated.EDIT - Yes please feel free to share my feedback on your site

Professional kind appropriate and quality care. Seemingly thorough. Not a long wait.

Lady at the front is sweet but the doctor takes way to long. I was in a room for almost an hour a half waiting for a doctor. It did not seem like that...

STOP DONT GO HERE THEY WONT SWAB YOU CORRECTLY So I decided to try out physicians immediate care Ive been here before in the past for my kids. With ok results. So it was easy I made an appointment online. To start off they want you to go online and fill out everything before being seen the receptionist behind the desk is there for what again I had the flu so Im completely out of it. And they want me to answer all these questions online. Take my own pictures of insurance card and drivers license. Once again what is the lady behind the desk doing NOTHING. I get called and the nurse seemed very nice. But I hate to say it as soon as she swabbed me for flu or Covid I already knew my test was messed up. She doesnt know how to swab she barely put the q-tip in my nose. So of course my results came back negative. Dr. Swanston came in the room he was barely in the room just talking Sooooo fast I barely understood him and I dont even think he was looking at me just his paper. So he continued to talk fast using all his knowledge like hes giving a presentation. No patient skills. Like hes talking to another doctor. I expressed all my symptoms to him and its like he didnt even acknowledge them. After that horrible visit I went to the emergency room because I knew that appointment was weak and results were wrong. And sure enough I tested positive for the flu. Because at this place nurse doesnt know how to swab. And doctor didnt even check me. Just TALKED the entire time.

I made an appointment for 430. I got there at 412 I checked in did everything I had to do pay my co-pay I got called in at 420 when the young lady took my...

I booked an appointment 24 hours before. When I arrived the staff let me know there was no medical professionals available due to a shortage. I was most surprised they had not called me to cancel if this was the case. I would have been much more understanding if I had received a phone call.

Thank God you were open on. Christmas day. E eryone was so friendly didnt rush the appointment but got me in and out quickly. Even helped me find a pharmacy that was open too Thank you for helping me feel better and get well

Need to update system.. insurance was showing not active which is not true. I called to verify it was active and suggested that they put in wrong and was told no it wasnt a mistake. I was visibly upset and they wouldnt double check it. I went home at that point without seeing anyone and verified again at home that my insurance was very much active. Went to Midwest Express Clinic instead..way better customer service without any problems.

The wait time was about 35 minutes which was so much better than 3-7 days at my primary doctor. Sarah was my nurse she was very professional but friendly. She was awesomeThen I met with Dr. A. Dacanay. She was very personable knowledgeable thorough. She diagnosed my issue called in two prescriptions I was out of there in under an hour. I would recommend this facility to anyone. They also took my insurance so the visit cost me 5

We arrived 5 minutes before closing. We were treated with patience and kindness. Dr D and her nurse were wonderful. Thank you so much. I highly recommend this clinic.