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Physicians Immediate Care Machesney Park

Pediatricians, Occupational Therapy, Physical Therapy
  • Location Address: 11475 N. 2nd Street | Machesney Park, IL 61115
  • reviews Rating: 4.40 (718 reviews)
InsurancesInsurances:
Ages ServedAges Served:
All ages
Care SettingsCare Settings:

About Physicians Immediate Care Machesney Park

Physicians Urgent Care, also known as Physicians Immediate Care, is a Midwest leader in urgent care and occupational health services with over 50 locations in Illinois, Indiana, and Wisconsin. No appointments are required, and most clinics are open seven days a week, up to 12 hours a day, to treat non-life-threatening illnesses and injuries. Our clinics are staffed by a doctor or advanced practice provider, under the supervision of a doctor, who provides quality, caring service, and effectively diagnoses and treats a variety of injuries and ailments.

Reviews

4.40
718 Reviews
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Care Settings

  • In-clinic
  • Virtual

Age Ranges Served

  • person icon All ages

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Languages

  • English

Insurance Carriers Accepted

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Contact about insurance

Please note that without member information we cannot guarantee that your specific plan covers these services. We recommend asking the care provider before beginning services.

  • Aetna
    Aetna
  • Ambetter
  • Bright Health
  • Cigna
    Cigna
  • Coventry Health Care
    Coventry Health Care
  • + See More

11475 N. 2nd Street, IL, 61115

Get in Contact

  • orange phone icon (815) 654-8000
  • orange mail icon patientservices@visitphysicians.com

Reviews

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4.40
(718 Reviews)
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All Reviews
google review

Had to bring my four year old son in. Was very flustered and couldnt find my insurance card. Woman at front desk was very kind and patient. We went back right away. The nurse who took his vitals was so nice and supportive. Dr. Ellerbroek was so sweet to him and answered any and all the questions I had. I rarely write reviews but I am so thankful for all the great staff here. Thank all of you ladies

Rachel Anderson
17 March 2024
google review

had an appointment at 936 am was quite literally less than 10 minutes AWAY FROM THE PLACE and they texted me and canceled my appointment. thats just great isnt it so stupid. why would you cancel an appointment less than 20 minutes before my appointment never going here.

keegan carver
17 March 2024
google review

I arrived at 300 on a Thursday. Maybe 1 other person in there. It took over 30 minutes to get back to a room. I left at 430. I only needed a work physical and a TB test. Crazy. Ive gotten so many TBs and physicals over the years. This was the longest its ever taken.

Becca W
17 March 2024
google review

We had Anna Ellerbroek PA. Starting from reception all the way through the visit to the very end it was literally the best urgent care visit I have ever been too. Thanks for the kindness you showed my daughter

Roxanne Shields
25 February 2024
google review

I have been here before for myself and wasnt impressed at all had a different doctornurse but when I brought in my son yesterday for a possible ear infection they were able to get us right in with very little wait time the receptionist was very kind and helpful and the nurse Kayla was wonderful from start to finish. She tried to offer many things to my son to try to help make him comfortable in a doctor setting which I appreciated so much. Doctor came in and did an exam only thing I was disappointed in was that he didnt voluntarily listen auscultate to my son to make sure his lungs and heart sounded fine as well as the rest of his PE. Otherwise he was very nice patient and respectful. In and out within about 45 minutes total. Very thankful they were available and willing to see my son during a winterstorm.

Haley Booker
17 January 2024
google review

Ive been here quite a few times for myself and a couple for the kids. Dr Ellerbroek is very kind people person. Energetic always seems happy.. which in her line of work I know it must be hard. Staff is kind and helpful. I highly recommend seeing her. Wouldnt mind seeing her branch off on her own. Think shed do phenomenal Thanks for taking care of me and my family Merry Christmas

Tash Greenwood
17 January 2024
google review

Went in with an ear infection. Was prescribed ear drops that are 250.. luckily I had a nice pharmacist was able to get them for 70. Dr. Said hardest part would be getting the ear drops in tried the drops no gomy ear was swollen shut..my face and neck started swelling.. called the next day and was told I would need to be seen again because the Dr. I saw wasnt there. When I got there for the second time I was told they dont take my insurance. I have United Healthcare PPO.. had to pay 168 twice Then was given a tiny ear stick. For 168 Staff and doctors are nice..I should have been given the tiny ear thing the day before also could have at least been given a discount for having to come twice in less than 24 hours..I am still swollen.. cant hear.. its 4 days later.. 400 gone..I heard them tell another man they dont take his insurance. Would not recommend.. waste of time and money.If you still want to try them..Call first and make sure they take your insurance. This place USED to be my go to.. NEVER againcant afford to pay full price. Thats the self pay price as well 165. No discount.

Jen Jensen
17 January 2024
google review

After the Riverside PIC told me the wrong information the Machesney Park PIC helped us out. The receptionist who is the best and the lead nurse were both terrific. I would recommend this clinic to anyone

Mackenzie Carley
17 January 2024
google review

the staff was so nice.. my child was super sick and they were so helpful in trying to help keep her calm. brought her toys and everything. dr. littlefield listened to everything i had to say and eased my anxiety a lot. definitely the urgent care to visit

dee g
17 November 2023
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Beaming Review

I took my Mom to see what was going on with her and she tried to talk but couldnt really get it out due to being short of breath and pounding headache. I tried to talk for her but Dr. T. Strawser completely ignored me. Didnt offer my mom a seat during examination. Just Had her standing during her breathing exam. Which is all he did. He asked her did she know about an antibiotic he suggested. She said no and he said well Ill send it to the pharmacy. I had to stop him and ask what are you diagnosing her with He said bronchitis with no explanation about the antibiotic or anything informative. Completely unprofessional and dismissed. Loved one received service
Communication issues Communication issuesReceived services Received services
Kesha
30 October 2023
google review

I have to say my experience was very good. Super friendly staff. Extremely Professional. Got me in on short notice. If I didnt live out of state I would make them my regular go-to

Dale Holter
17 October 2023
yelp review

Had to visit the clinic for a nasty finger laceration. PA and staff were very nice and did great work. I called first to make sure there wasnt a lint wait...

Lori B.
22 March 2023
yelp review

I went for COVID test. The clinic was very busy and I had to wait which is understandable during this time.The staff did a great job communicating...

Sheila P.
12 August 2020
yelp review

NEVER AGAIN..... 282.00 billed for an ear infection... Saw the Dr. and told her what the issue was... She looked an agreed... Maybe 4 minutes with her......

Jesus S.
24 March 2015

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