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Physicians Immediate Care -Frankfort

Pediatricians, Occupational Therapy, Physical Therapy
  • Location Address: 21035 LaGrange Road | Frankfort, IL 60423
  • reviews Rating: 4.20 (796 reviews)
InsurancesInsurances:
Ages ServedAges Served:
All ages
Care SettingsCare Settings:

About Physicians Immediate Care -Frankfort

Physicians Urgent Care, also known as Physicians Immediate Care, is a Midwest leader in urgent care and occupational health services with over 50 locations in Illinois, Indiana, and Wisconsin. No appointments are required, and most clinics are open seven days a week, up to 12 hours a day, to treat non-life-threatening illnesses and injuries. Our clinics are staffed by a doctor or advanced practice provider, under the supervision of a doctor, who provides quality, caring service, and effectively diagnoses and treats a variety of injuries and ailments.

Reviews

4.20
796 Reviews
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Care Settings

  • In-clinic
  • Virtual

Age Ranges Served

  • person icon All ages

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Languages

  • English

Insurance Carriers Accepted

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Contact about insurance

Please note that without member information we cannot guarantee that your specific plan covers these services. We recommend asking the care provider before beginning services.

  • Aetna
    Aetna
  • Ambetter
  • Bright Health
  • Cigna
    Cigna
  • Coventry Health Care
    Coventry Health Care
  • + See More

21035 LaGrange Road, IL, 60423

Get in Contact

  • orange phone icon (815) 534-1026
  • orange mail icon patientservices@visitphysicians.com

Reviews

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4.20
(796 Reviews)
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All Reviews
google review

My entire experience from the beginning with the front desk person next was a polite young lady who gathered my health history and finally the nurse practitioner a veryPersonable young lady. They all wereVery professional and patient relatable . I couldnt ask for a betterGroup of medical professionals.

John Torres
17 March 2024
google review

Overall I think this clinic provides decent care for non-urgent complaints but I question the professionalism of some of the staff here. When I came in for cold symptoms the provider that attended to me was pleasant but the nurseclinical assistant that did my intake was not. She had the demeanor of a moody teenager and acted as if shed rather be anywhere else when she asked me the intake questions.There was another time I was in the waiting room with three other Black patients when a middle-aged Caucasian woman checked in and remarked to the receptionist who was also Caucasian that there were a bunch of N-words in here today. The receptionist didnt say anything. It wasnt until another patient repeated her words that the receptionist said Oh I didnt know she said that but she STILL didnt address her comment. She didnt say anything to make it clear that her behavior was unacceptable but instead sat there quietly and let us the other patients tell the woman that her racism wouldnt be tolerated. I couldnt believe how passive she was when faced with a patient that was actively creating a hostile environment for other patients in the clinic. I honestly still cant believe it which is why I feel compelled to write about that experience months later.

Jennifer M
17 March 2024
google review

All of the associates were very helpful and professional. Though I had multiple tests scheduled the entire process was seamless and felt as if time went by quickly. Would definitely recommend.

Adam Cundari
17 March 2024
google review

My husband and daughter are there right now. 1202 appt. 115 just brought back to room. Then told they will keep exam by Tele Med. I could have done that for free at home. Upon arriving told we had a balance from 4 years ago and had to pay. Never did they send us a bill for the past for years. I will never go here again and recommend all to steer clear as well.

Nicole Yaniz
17 March 2024
google review

I went to them on Wednesday and was test for Covid. It came back positive but really wasnt getting morning to help me with my symptoms. I tried to self care myself before going . I am worstAnd about to go to the emergency room. I will not go back there again

Natascha Harris
18 February 2024
google review

Went in as a walk in for a pre-employment exam. Staff was extremely helpful and considerate of my needs. Had trouble online but they helped walk me through it all. Doctor was very thorough informative and considerate as well. She was clear and answered all questions in a kind manner.

Darcie Harnett
17 January 2024
google review

This was my first visit here. I would highly recommend it. Keysha Askew treated me like a PCP. When I explained I was only home visiting and would be returning abroad to a place with questionable healthcare she showed concern and insisted we run all the tests and be sure any meds I needed would be available to me. She took the time to really consider my situation talk to me about my issues and find solutions. I greatly appreciate it.

Cassandra Blackford
17 January 2024
google review

If I could leave zero stars I would.I waited all day for a 600 pm appointment for my son. I get there fill out their paperwork and give them my insurance information.I was then told that I would have to pay for the entire visit because a copay was not listed. They wanted 131 for the visit. They told me it was company policy and it started 3 months ago. I was just at the PIC in New Lenox 2 weeks ago and was not charged a dime. I do not know what kind of scam that this place is pulling but please do not fall for it.If you are looking for an alternative I highly recommend the Emerge Quick Care down the street behind Taco Bell. They were friendly fast and did not charge me 131 because I have insurance.

Erin Smith
17 December 2023
google review

I did have an appointment but I still waited an hour to be seen. In all fairness they were busy so I understood. The care I received was excellent. The nurses assistant was friendly professional and Im sorry I cant remember her name. Amani PA was a delight. She was knowledgeable and kind. Even though there was a wait the rest of the appointment was professional every question I had was answered and I was treated with respect. All in all it was a great experience and Im grateful they could get me in.

SUSAN COULSON
17 October 2023
google review

Staff is friendly enough but very frustrating to make a 1030 appointment not to be seen until 115.I made an appointment here over my regular doctor as I thought it would be quicker than the average 30 minute wait at my primary care. Not quick. Not immediate. Prescheduled appointments dont really matter. I just wish they wouldnt allow you to book an appointment if they know they cant see you for 2 more hours.

Jill Jackson
17 August 2023

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