Pediatric Neuropsychology - Henry Ford Health

What a joke. Henry Ford is so dysfunctional and unorganized. Let me hang in for 2 months with no scheduled appointment and then told me I need to find a new provider to schedule an appointment. All it would take was a phone call on their part. If you have any choice find a new hospital. Horrible staff here. From doctor down.

My dad was there he had to get medal plates and screws

The pharmacist is great and I walk past two other pharmacies to come here for that reason. However the hours change often and currently dont match Google of the sign posted inside. Im not even sure if the hours on the phone are correct at this point. Be sure to get your meds early if you go here I guess.

Horrifically bureaucratic. Under supervised residents. Doctors that talk more about themselves than you in a session. Applied for aid twice and even though I provided everything their online application asks for they keep coming up with random requests like hand written letters and stuff that holds no substance in terms of qualifying for aid. Reached out and finally had an assigned advocate who gave me their extension but they never responded. Just really no accountability here and the bills you end up with and the time youve wasted will leave you with more problems than what you came for.

I took my mom to Henry Ford one ford Place in Detroit for her COVID-19 Vaccine. As a retired nurse this is very important to me.. There were 2 young ladies one was the greeter she had on pink with a sweater the other had on light blue scrubs that seated the patients you girls rock love your work demeanor you 2 are wonderful you made my mom and I feel so welcome and I thank you. Keep rocking ladies.

I have been with Henry Ford Hospital for years. I love my doctors. They treat me like a person and not a patient. My problem with Henry Ford is their billing policy. I am on Medicare and I receive Social Security Disability Income totaling 1300 a month. Medicare pay their portion of my medical bills and I pay the balance. I do not qualify for full Medicaid. I am on a spend down with Medicaid. I never meet the 850 spend down amount in one month. I see various doctors including my pain doctor. Because I am on a fixed income I had to get on a Henry Ford Payment Plan to keep up with paying my medical bills. Every time I got a new medical bill my payment plan amount increased. For your information you can not get a payment plan if your bill is just 195. They do not care if you are disabled or on a fixed income. My bill exceeded a little over a thousand dollars. I did not qualify for a hardship with Henry Ford. I could not keep up with the payments. I let it go to collections to qualify for a hardship to pay the least a mount until the debt is paid. I am paying every month. Yet Henry Ford put a restriction on my account to not let me see my doctors until the debt is paid. MyChart shows I am paying each month. Why cant I see my doctors if I am paying each month. I called Henry Ford billing and they told me to call Collections to remove the restriction knowing I am paying. Collections say yes you are paying each month yes you qualified for the hardship payment but you have to call Henry Ford to remove restrictions to see your doctors. Again I am receiving Social Security Disability paying them every month through collections qualified for a hardship amount to pay each month and I still cant see my doctors. I am disabled Really Henry Ford You Have To Do Better Assisting The Disabled And Senior Citizens With Fixed Incomes When It Comes To Them Paying Their Medical Bills. IF WE ARE PAYING OUR MEDICAL BILLS EACH MONTH THROUGH YOU OR A COLLECTION AGENCY WE SHOULD BE ALLOWED TO SEE OUR DOCTORS EVERYBODY CAN NOT AFFORD YOUR STRICT BILLING POLICY

Doctors and medical professionals are wonderful . Billing as well as the front office is horrible. Please be aware If you have private insurance check what you are being charged for because Henryford is very well known for hidden fees as well as charging you for what your insurance will not cover leaving you with a huge bill. Henryford is more like a car dealership vs a Hospital.

Henry Ford Hospital is one of the best they always take my husband in immediately upon our arrival They always have the best doctors and caring staff. We are so lucky to have a very wonderful and caring Doctors and staff. You are an individual to them not a number.

I do not like the attitude of the informationscheduling desk operators. I feel they have no compassion let alone self respect. I dont like that they charge a 25 fee to the unhealthy if they miss appointment as I have racked up 500 because of their distance from my home and having to ride the bus of a criminally infested deteriorating city.

When my wife and I thought that she was pregnant we were cautiously excited. We went to the doctor to confirm it as we were instructed by the registered nurse who we spoke with on the phone. She told us that they would do a blood test to confirm and probably follow up with a dating ultrasound to determine how far along my wife was. After a two hour wait at the office a different nurse gave my wife a urinary pregnancy test like wed already done at home said yup youre pregnant and sent us off without even seeing the doctor. That cost over 100 even after our insurance picked up the bulk of the tab. Then the dating ultrasound wherin one technician used the external sensor because we wont be able to see anything but we might as well take a look for about ten seconds and then she switched to the internal one wherein we excitedly saw the beginnings of our baby. For that ultrasound Henry Ford billed my insurance for over 1200. 200 apiece for using each of the tools and 350 apiece to supposedly have a radiologist review both sets of images. We contested the charges and six months later were told that theyd been found to be valid even after our personal doctor and the the R.N. told us that they thought the radiology lab had just done extra services to charge us for them. We switched from Henry Ford immediately to Beaumont where weve been treated extremely well. I would strongly discourage anyone from using any Henry Ford Health System services. The individuals who work there the doctors nurses and techs may be decent people and decent health care providers but the system is set up to be exploitative and they will screw you if you give them the chance.