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Pediatric Health Care Associates - Peabody

Speech Therapy, Psychiatrists, Mental Health + 1 more
  • Location Address: 10 Centennial Drive | Peabody, MA 01960
  • reviews Rating: 3.73 (73 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
Infants to adolescents
Care SettingsCare Settings:

About Pediatric Health Care Associates - Peabody

Pediatric Health Care Associates (PHCA) is a large group practice made up of 27 board-certified pediatricians and 8 pediatric nurse practitioners, who work in five offices located north of Boston. Our practice is able to offer the widest range of clinical services and appointment availability of any pediatric practice in the region without sacrificing the quality, family-centered care you and your child will receive at each of our offices. The physicians and nurse practitioners of PHCA have provided primary medical care to children and adolescents on the North Shore of Boston for over 40 years. We look forward to helping you keep your children healthy, safe, and happy.

Reviews

3.73
73 Reviews
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Care Settings

  • In-clinic
  • Virtual

Age Ranges Served

  • person icon Infants to adolescents

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Languages

  • English

10 Centennial Drive, MA, 01960

Get in Contact

  • orange phone icon (978) 535-1110
  • orange mail icon contact@childrenshospital.org

Reviews

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3.73
(73 Reviews)
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All Reviews
google review

Dr pods Marina is absolutely one of the best Ive encountered over here. Shes a wonderful doctor Listens has wonderful bedside manners. .. however I would wish the Lynn location would stay open a little later at least till 6 oclock for more simpler things so we dont have to drive all the way to Peabody.

Jaimie Lapanne
17 March 2024
google review

Ive never had a bad experience with anyone be it schedulers nurses physicians specialists or otherwise with PHCA. We have experience going as far back as Dr Perg decades ago Dr Chan out of the Lynn office and from 2017 in Dr McKeen in Peabody. Pleasant efficient caring and current every interaction leaves me feeling serene. I called just now to request my two sons medical records and the woman who answered the phone was incredibly kind and patient with me. My children range in age from 27-6 and I cannot say enough about PHCA

Jess McNulty
17 March 2024
google review

I called to get an appointment for my son at the Lynn office they didnt answer so the Peabody office took the message. Im not sure who the nurse was that called me back but she was highly rude and unprofessional. Talking over me and hung up on me. Maybe some retraining on how to conduct professional communication needs to take place.

Marcus Presley
17 December 2023
yelp review

Podstrelova is a good doctor but her answering service is horrible. I have been trying to contact anybody in that office... A nurse referral lines and left...

Tom I.
15 December 2022
yelp review

Dr Elizabeth McKeen is an earth angel and we feel so blessed that she is our pediatrician Our girls love her to pieces shes kind professional extremely...

Jennifer R.
03 November 2022
yelp review

PHCA is the best pediatric practice on the North Shore. We have seen Dr. Cuneo and Dr. Davis and they are both excellent. I have recommended this place to...

C.W. P.
19 July 2022
google review

So far so good. When my baby was sick the support I got from these nurses and doctors was like nothing Ive ever experienced and I am so grateful for each and every one of you. They are equipped to deal with almost anything here and they are very helpful making appointments registering new patients etc. Every single person Ive dealt with as a new patient at this practice has been so pleasant and helpful. We are very thankful for you all and appreciate your services. I feel safe knowing my child is in great hands.

Car Oline K
17 March 2022
google review

Im not sure whats going on at this place but the service has gone downhill in the last 5 years. I have nothing against the doctors that work there. Most of them are really good. The problem is trying to get an appointment at this place. On 3 occasions recently I have called to schedule an appointment for a sick child only to be told that if things get worse go to the ER. Why should I have to go to the ER and expose my child to such trauma when you can set an appointment and see her without the added stress that the ER brings I understand that things are different since the pandemic but that is not my problem to figure out. Either hire more staff extend your hours or dont take on as many patients if you cannot accommodate them. I shouldnt have to bring my child to the ER. Thats just dodging responsibility that you as a provider have promised to take on. Really really disappointed with this place lately. My family and I have started looking elsewhere for a pediatricians office even though well miss Dr. Podstrelova Dr. Diamond and Dr. Giordano to name a few. You were very good with our kids and for that I thank you.

Enri Azizaj
17 March 2022
google review

Weve had similar issues as the other 1 star comments. We called on 1231 and told them our 9 month old daughter had a fever of 104 no call back or message until today 13. Thankfully we were use to this treatment as it has happened before and went straight to the ER. We have 3 children with this office and will be looking elsewhere. I do not recommend this pediatric care and would rate them a 0 if applicable.

Rico B
17 March 2022
google review

Dr. Margaret Stevens real unprofessional and so was the girl in the front desk. I have been trying to set up and appointment for my son for about 3 months then finally get an appointment to be told told ohwell the doctor left idk why she set that appointments the doctor only here certain days. So i ask to be seen by someone else because this been going on for too long and its always something soo the girl gave me paperwork so i can go find another doctor office .tbh Considering it because clearly they just dont car

Rosey A
17 March 2022
google review

We love pediatric health care associates Great doctors and physicians assistants. We come here for all three children fir the past 10plus years

Maggie
17 March 2020
google review

I want to start by saying this office has AMAZING Pediatricians Nurse Practitioners and Nurses.For a while each time my child was sick it felt like I had to fight to schedule an appointment they were never scheduling appointments and wanted me to call back later if the conditions worsen or go to the emergency room.On a Saturday I got Terry on the phone she told me she could not make an appointment on Saturday I understood and asked for an appointment on Sunday. She then said I could not schedule an appointment on Sunday either. She tried to deny me an appointment on Saturday and Sunday after I pushed for an appointment Terry responded with Thank you for being so nice which is very unprofessional. I am fighting for my child to be seen by a doctor. I am pretty sure any parent would do what is necessary for their child to be seen by a doctor when they are sick. It should not be that hard. I must say when you finally get into a room with a doctornurse practitionernurse they are fantastic. A few NPs I have seen for sick visits have been AMAZING However calling the office and getting someone that talks to you the way Terry talked to me is so unprofessional and uncalled for.I take the good with the bad and know my child is getting amazing care once we actually get an appointment.Lately it seems like when I call they are much easier to talk to but I have not called for a sick visit in a while.

Erin Hensley
17 March 2020
google review

We travel 20 miles for this practice I love their online accessibility 365-day triage and care and their skilled staff and clinicians. We have had exclusivity positive experiences and really appreciate that they can handle lab and X-Ray capabilities internally - no need to commute and worry your physician wont receive the results. Additionally the affiliation with Childrens Hospital helped us get in quickly with a specialist for consults and procedures we needed - and our pediatrician knew about the results immediately. I cant speak highly enough about the services and expertise of this practice.

Abby Sharpe
17 March 2020

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