Northeast Regional Epilepsy Group - Staten Island NY

Terrific treatment

dr salah mesad is one of the worse doctors ever i drove distance to see him he told me my insurance wont be accepted june 1st i have 3 weeks left i told him i see u till then when it changes i will switch he refused to see me or help me sayin he cant go to different doctor why did he even gibe appointment make me come 1 hour drive

Place was great for all the years i needed assistance with me and my family but it seems the workers and the doctor who seem to be in charge of the place have become complacent. Had an appointment my insurance company had apparently stopped covering me since the the 30th of september without my knowledge and instead of notifying me within those 15 days which the group knew about they decided to let me know THE DAY BEFORE MY APPOINTMENT. Instead of helping me out and et me try and pay out of pocket they just tell me to either provide a knew insurance info or cancel my appointment entirely for my medication prescription.