North Florida Pediatrics - Nocatee

Dr Cohen has been my 4 little ones pediatrician since birth. He recently moved here to North FL Pediatrics so we of course followed Very honest and willing to hear and answer any questions concerns thoughts ideas etc He has my kiddos best interest at heart and thats hard to find in this day and age

If you care about your kids do not take them here. Im a nurse practitioner and understand a busy office Im very forgiving of the occasional mix up but this place is a joke. Constant changing of staff the only doctor that actually would do a complete exam on my kids left a few months ago.

Updated... Weve been coming here since Dr Mary. We were sad to see her go but we really like Dr. Cohen as well. He has a great bedside manner and is straight forward about things. Will continue to use them until my kids age out of pediatrics.

We loved Dr. Mary but the place has gone downhill since changing hands to north Florida Pediatrics. Weve had two appointments where we clearly state the reason for the appointment at scheduling only to be told they cant help us at the visit. Also they have no respect for the patients time and often run 45 minutes to 1 hour late for appointments. Ive moved my family to another practice.

Doctors are excellent but the front desk service is terrible. Its the rudest customer service Ive encountered in the US.

Dr. Mary Soha was the only reason we initially went to this practice. She retired abruptly and Dr. Cohen Jacksonville took over. We have NOT been please whatsoever and have since left the practice. It would take DAYS to fill my childs ADHD medication every single MONTH. Cohen didnt deem this as urgent and would take forever to approve the refill with the pharmacy. The office staff now are rude and inefficient. The only person in the entire practice that knows what they are doing is Desiree in the Lake City office. I was blessed to get her on the phone a couple times and she quickly alleviated the problem and got my sons medication into the pharmacy. She would personally follow up with me on status of the medication. When I told her how unhappy I was with the practice she immediately tried to fix it and put my in contact with another in house provider. She is an asset. I might have stayed if she was not in Lake City. Great job Desiree. Everyone else needs to KEEP UP.

Veasnas wife writing reviewI have been bringing my son here for almost 6 yrs now and he has been treated with the best care. He was a preemie and as soon as he turned 1 suffered 7 ear infections in 1 yr. Our previous dr did nothing to help. It wasnt until after he was treated by an ENT that we told him we switched to Dr. Soha and even he spoke greatly about her and her practice. The staff has always listened with care to each question and concern Ive ever had at appts and have been very prompt with emergency calls on nights weekends which thankfully have not been that often. A big plus for me my son is not scared of the going to the dr its a very warm environment. IMO this is not a holistic practice if there are home remedies that work for your child - of course they have recommended them however if there are medicines that work I have preferred those to improve the health and well being of my child.

We only had Dr. Mary for a short time as we adopted our son from Florida but her her office and staff were all AMAZING Its been difficult to replace here in Colorado. They have a divided sickwell waiting room amazing friendly nurses and the front desk lady was always so sweet with us. We will miss them

Did a Meet and Greet and they agreed to accept my 11 yr old as a patient. Completed the records release form. Several weeks and many hoops later trying to get records they decided they were not accepting new patients. Very dishonest and now claiming I was told at meet and greet they would not accept her as a new patient. When I challenged this it was dubbed as a miscommunication. I consider it a blessing in disguise to find out the dishonesty prior to joining their practice.

Im not sure how the dr is but the front desk lady is a real b. We had what we thought was a 900 am appointment and arrived at 854. She said it was for 845 and would ot let us in. There were no other patients waiting amd this was after informing the dr that we had 2 sick babies. Seriously I wanted to go off on the front lady. She needs to retire and never be heard from again. She actually said nothing but we cant see you. It was a wow face moment for sure. I would be ok if the place burned down.