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New York Center for Rehabilitation & Nursing

Speech Therapy, Dentists, Psychologists + 3 more
  • Location Address: 26-13 21st Street | Astoria, NY 11102
  • reviews Rating: 4.20 (169 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
Seniors
Care SettingsCare Settings:

About New York Center for Rehabilitation & Nursing

Established in 2002, New York Center for Rehabilitation Care is a 280-bed facility serving the community’s short-term and long-term care needs.Recognized for our outstanding quality of care and stellar rehabilitation department, we aim to get our patients back on their feet and return them home. Conveniently located near the RFK Bridge and many major city th
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Reviews

4.20
169 Reviews
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Care Settings

  • In-clinic

Age Ranges Served

  • person icon Seniors

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Languages

  • English

26-13 21st Street, NY, 11102

Get in Contact

  • orange phone icon (718) 626-4800
  • orange mail icon admissions@newyorkrehab.com

Reviews

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4.20
(169 Reviews)
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All Reviews
google review

I understand this one bad review will probably Get drowned out by all the good Reviews but a place that you will send somebody to spend their last days there should have no bad reviews. One bed review is 1 too many.There are so many bad things I can say but the thing that comes to my mind is They have Only rehab patients and nursing patients When they set them up with a room They mix them into the same room. Why not just keep them separateD0 NOT SEND ANYBODY HER RE

Michael Lin
17 March 2024
google review

Enjoy working here with staff and residents. Highly recommend

laurie dailey
17 March 2024
google review

My mom was here for a fractured shoulder. She died in their care less than two weeks later. She seems to have only been seen by a doctor upon arrival. No one can seem to tell us what happened. Her social worker Stephanie only cared about having her body removed promptly from their facility than finding us answers. Its been four days since her death and NO ONE has called to explain ANYTHING to us. Disgusting place. I dont even know where her belongs are.

Regina Mullen
17 March 2024
yelp review

my uncle has been here for the last 3 years and i can honestly say that the care he is receiving has been wonderful .place is clean and well mantained ...

Sadri B.
30 November 2023
google review

First if you are going to have your family member on hospice here DONT DO IT This place does not differentiate between hospice palliative care and rehabilitation. My uncle was a hospice patient but they put him under palliative care. They fed him eggs and medications when he could not swallow and was not even alert to talk even AFTER A WEEK OF US TELLING THEM NOT TO FEED HIM The response from the staff was he has to eat he is weak...SERIOUSLY The staff just do what is ordered and cant think critically. He was dying and they expedited his death by stuffing eggs into his mouth where he then aspirated developed fever and his oxygen went down Now per the doctor he will not make it past today. Where is the critical thinking Another issue he was put into a double room as he was dying with temperatures in the 80 degree area since the air conditioning was not working. His room curtain had been closed as if they dumped him to the side. I demanded his room be changed and it was but the rooms were not disinfected per health protocols instead beds and belongings were just shuffled between the rooms. His roommate which was a rehabilitation patient was blasting the television and radio. My uncle again was dying and the facility thought it was okay to put him in this room. There is no hospice unit instead rehabilitation palliative care and hospice patients are all put on the same floors. Another issue they had put 2 diapers on my dying uncle since he was unable to get out of bed and urinate. We asked the nursing supervisor why he had 2 diapers on and there was no reasonable response because this was not a reasonable idea. Time and time again we would walk in and his diaper and bed would be wet from urine and time and time again I had to clean him. Either the staff dont care are not educated on hospicepalliative care are tired or there is not enough of staff. This place could use a huge revamp given they need a separate hospicepalliative care unit from rehabilitation patients. They urgently need to in-service their employees on proper care of a dying patient. I am extremely disappointed in the care here i would not recommend anyone send their dying family members here. And to top it off there was a cockroach in the room. If you cant be at the bedside 247 then dont bother utilizing this place.

Christina Ferraro-Apostolopoulos
17 October 2023
google review

One star is to much. My experience is from the hospice care unit. Every time I visit and I try to find someone to care for the patient the answer is we dont have enough nurses. A patient that needs to be cleaned doesnt. A patient that needs to be fed doesnt. Some rooms have air-conditioning that doesnt work. Im also wondering if there is any doctors there. During visiting hours when Im there I havent seen one. What time do they come I am there every day and its disappointing. Terrible just terrible. Stay away from this place

Ma K
17 September 2023
google review

Were blessed because we chose New York Center for Rehabilitation. Ocular visit was done and I was very satisfied. Upon admission we were very impressed with the manner of immediate introduction from various departments i.e.Social Services Dietary Physical Therapy Nursing Supervisor etc. After the initial assessment our concerns were immediately addressed. Met with the following to express our UTMOST APPRECIATION FOR THE EXCELLENT SERVICE Chief Marketing Officer Director of Nursing Admissions Coordinator and CEO.From our hearts thank you not just for the EXCELLENT SERVICE but most of all for the compassion of all staff.

C Canlas
17 September 2023
google review

Review for the nursing home section of the facility They neglect their ELDERLY patients My grandmother went to the hospital with a fever and they found she had gangrene and it spread to her bone. She DID NOT have gangrene before going to this facility a year ago. If they were really attentive to their patients they would have noticed it before it spread They kept her feet tied up and her bed ridden all day long. She got bed sores from it. She was always dirty with grime under her nails. You bring them clothes they end up with clothes from a stranger who passed with the original clothes completely gone. They threw out old family photos. They dont put in the tv to anything interesting or engaging if they even put it on at all. They lost her dentures and gave her someone elses teeth I saw a nurse yelling at a patient - she clearly did not like her job. If you dont have a caring soul for a stranger do not work being a care taker The good reviews are coming from people who attend the physical therapy section of the facility.

Folie ༄
17 July 2023
google review

Went to visit my mom in 211. The aides are attentive and very friendly. I could see that my mom was in good hands. I appreciate the care that my mom has been given its been a few months.

Joan T
17 July 2023
google review

My experience here is wonderful. The staff is kind. I couldnt have picked a better place to recover and be cared for all my needs. The atmosphere is so great. Especially the therapist we are a team with my care. And the Drs and nurses always make time and listen to me. And the cleanliness is top top top.

jacqueline glee
17 May 2023
yelp review

Excellent place. Staff is very helpful and always willing to help. Very clean and nicely decorated.

Cristina A.
26 April 2023
yelp review

My father was in this rehab center from March 3 to April 7 after a hip injury. We have been extremely pleased with the services provided and final...

Marianne C.
11 April 2022
google review

I have been here 5 days and expect 2 weeks more. The staff is extremely professional and very caring. They are responsive and kind. The place is clean floors are dirt and dust free and cleaned daily. Rooms are checked frequently and refuse removed at least twice per day. Food is tasty for institutional food. The rooms are spacious for two people. Im glad I selected the NY Center for Rehab.

Barbara C
17 March 2022

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