Nemours Children's Health, Pensacola

Lets get straight to the point Im here to shout out about Dr. DesMangles because this doctor is truly special.Dr. DesMangles has this perfect mix of being really careful and direct with his work but you can tell he truly cares about everyone he sees. Hes got a big heart for his job making sure were all on the same page and feeling good about the plan.We started seeing him for my sons growth issues and wow the change has been mind-blowing. My son grew three inches taller in just three months Seeing this kind of magic happen right before our eyes has been nothing short of a miracle.The trip to see him isnt a short onewere talking a drive from Panama City to Fort Walton Beach every three months. But ask me if its worth it Every mile and then some. Id cross countries for my son to keep seeing Dr. DesMangles.If youre on the lookout for a doctor whos not just all talk who really brings results and who treats you like family Dr. DesMangles is your guy. Our experience has been amazing and Im pretty sure youll be just as impressed.

2132024STAY AWAY FROM THE CARDIOLOGIST HERE IF YOU DONT WANT TO BE GASLIGHTED....I took my 16 year old son to see the man cardiologist was stuck with a pregnant gaslighting cardiologistSooo DISAPPOINTEDI should have recorded her made memes If you go record her People should know what type ....WHO to avoid....She entered the room with a loud stern voice and stated dr had to go to ....Son had ASD Closure at 2 year oldRecently was in Baptist ER because his bp dropped extremely low he was unconscious for over 20 min. Told he needed to see a cardiologist.....Abnormal EKG I had to ask...DONT GO HEREITS NOT FAIR THAT DOCTORS ARE ALLOWED TO GASLIGHT AND NOT DO THEIR JOB BIASNESSMy son did NOT drink caffeine until this year 12 pack k cups since XMAS and 3 left. I have been VERY strict on him with the caffeine until this year. Rootbeer Sprite was a treatShe blamed it on DEHYDRATION BUT did NOT do any lab work If youre going to blame it on being dehydrated at least back it up with something Proof Evidence

This is not related to the facility but I work for Doordash and I delivered to an employee there by the name of Shanqua. As a dasher we have to follow the instructions provided on the dasher app. Due to traffic and the way it can be on Davis Hwy I had to make a U-turn and it put me about a minute or 2 behind scheduled delivery time which Im sorry about but I did the best I could. I get there and Shanqua starts berating me and going off on me about how I went the wrong way. But why did it matter when she got her food It was literally there and she got it. I have also never delivered here so I dont know how if there is a right way I was just going where Google told me to go. But no she continued to be so nasty to me. It honestly felt like she was just trying to get free food. It was just a really nasty experience with this lady and she actually brought me to tears with how mean she was. Its a wonder she still has a job if she is like this with everyone.

Brought my daughter for nose bleeds shes had for years. Had an issue trying to get scheduled in with another office and asked the PCP for another specialist. This office called me within 2 days of receiving our referral and had an appointment open the next week. Everyone was very friendly and treated us great. My daughter was able to get treated same day. And she even got a treat for her visit. We drove from Santa Rosa Beach and the over 1 hour drive was well worth it.

I am just so disgusted with the behavior of this practices billing department and the way they handle and provide estimates. Ill preface this by saying that I worked as a Biller for an MFM specialty practice 4 years and it was part of my job to provide estimates to our patients. It is so important to include all pertinent information in order to provide patients with the closest estimate possible.We received an estimate of 200 for this surgery. The surgery was scheduled and performed in December 2023. When we received the bill it was for a whopping 2100. I called the office and the employee stated that the estimate was calculated based on the assumption that our deductible was met. Therefore the 200 was the co-insurance amount which would apply to the OOP. Did they even CHECK the deductible amount when calculating the estimate No why would they They wanted their 2100. It was a bait and switch tactic performed by the office so that they could profit more from their patient before the years end.The employee continued to reiterate that this is only an estimate and never a guarantee of benefits. I completely agree with that statement. However when you cant care enough about your job and the services you provide to your patients that you create an estimate based off of missing pertinent information you are failing your patients. Final PTR shouldnt be 1000 off of what the estimate shows.

Recently visited ENT for my newborn for a tongue tie. The staff was very friendly and the ARNP Ms Hudson who performed lingual frenectomy was very kind and friendly. Instantly she was able to put me and my husband at ease.Would recommend if anyone needed to be seen for this.

My 8 year old daughter was struggling with some tummy pains off and on. We made an appointment here to see Dr. Andrea Mejia Sanchez. I was SO very pleased by her and the entire staff They listened and answered all questions thoroughly. My daughter is already beginning to feel better after their recommendations. So thankful for the wisdom and excellent care they provided to us. HIGHLY RECOMMEND

Dr. Seiler and staff are amazing. We really felt comfortable the minute walked in. Short wait times. They even had a treat freezer for the kids. There were creamsicles and ice cream to chose from. Yes my 14 year old took advantage of this.

I should have known after a terrible experience in Urology with my youngest son to never come back here but I gave it another try with my oldest son and I will no longer step foot into Nemours. I do not trust the practices or billing taking place at this facility nor do I trust being told that both of my seemingly healthy kids need surgery just to go get a second opinion to be told completely opposite. Each time I have left in tears thinking something is extremely wrong with both of my kids. I got my bill and a consult alone was over 1000 Ive worked in specialty care before and I see exactly what is taking place here. There are things being done to intentionally pocket money and charge above normal charges to pay not ok Nemours and shame on you I just got my bill from the Doctor we saw for a 2nd opinion and her office visit charge same specialty associated with a hospital was only 213 and Cardilogy at Nemours charges 937 Plus charges you not only for a test to be done but also the timing it takes to do the test so when you come to Nemours be sure to double check the charges and make sure you get a Second Opinion at all times

Carl the security officer that works in the building thinks he owns the building and that he can boss everyone and tell them what do. This place will continue to go down as long as he is there. The administration Jennifer didnt make situation no better claiming I threatened staff. Thats a complete lie I threatened no one but I did curse that rental cop security officer out indeed. We will not be going back there at all because we dont want to not because they said so. Horrible customer service. Slow and long wait times. PS by me reading some of the other reviews Im not surprised that CARL the rental cop security officer has caused other problems not just with me. Nemours you guys will see that CARL is the root of the problem when it comes to entering the building and waiting in the waiting area. He will continue to get you guys more bad reviews.

Called to see if they could fax over my sons blood work order. Spent over 45 minutes on the phone. At 503 someone finally picks up. Guess what. They are...

To start...We waited a month to see Dr Ferris which is standard. We sat in the waiting room for 1.5 hours we were forgotten about. Not standardWe were...

I was very impressed by my daughters overall experience here. She had a flare of her asthma and the clinic was able to see her quickly. From the check-in...