Moore Autism Center, PC

If you can find another evaluation center do it Ps there is a new autism center down the road. We waited literally 2 YEARS for our appointment paid 1300 for our sons evaluation. The evaluation itself seemed to go okay. I was told it would be a few weeks to get the report. Apparently they only do the reports over the phone so you have nothing you can read or review during the conversation to ask questions and she didnt even seem confident in her evaluation. They tell you that they will send you the evaluation paperwork in the mail after the phone call. I waited two weeks and called because I never got my paperwork. They said they were holding it to wait for insurance to process. What I paid 1300 for that paperwork. They said they keep the paperwork so they can make sure you dont owe more or less. The evaluation paperwork IS NOT A BILL I paid for that paperwork and if I owe more or less you send A BILLCHECK Its ridiculous you hold evaluations. paperwork hostage after patients are paying a ridiculous amount because you ASSUME the insurance wont cover anything. They will also bill your insurance for IN office visit instead of a telemedicine for the follow up call in office is not an option which is wrong and could cost you more out of pocket. I also called back about the money they owe me since I over paid according to my claims on my insurance because they were holding the evaluation paperwork to make sure I dont owe and they dont owe me only to be told the bill hasnt been finalized to determine the amount owed either way. But isnt that why they were holding my evaluation paperwork hostage

Wonderful experience Diagnosis was spot on.

The people at Moore Autism are very friendly and considerate and make my 2 kids feel comfortable in the environment. I love the therapist and how they work with my kids and the front desk staff are amazing.

They wont change diapers and dont seem to be happy about them being thrown away in there trash over all they are not nice management needs to change

They only have one assessor for adults she is now on maternity leave and they dont have a replacement for her. Which means I wont even be able to get my results now until after her maternity leave 6-12 more weeks. I have waited 5 weeks a week more than they said it would take. I called a week ago and they didnt bother to even mention she was already on maternity leave they just told me that it hadnt been 4 weeks yet it was 3 days shy of that and that she would call me when my results are ready. And today when I called when I was frustrated and confused because what they were telling me didnt match what the assessor told me they politely hung up on me. I really would have expected more efficiency and compassion from a counseling service especially with as much as I paid for their services.

This place helped my son so much They genuinely care listen and want to find answers. Awesome place Ty

This place is awesome They genuinely care about helping their patients. They are very friendly and understanding.