Mid-South Health Systems Inc - Pocahontas

Therapist wouldnt really listen couldnt work my sons appointments around my work schedule because the therapist was only there 2 days a week and when we would request paperwork would get a run around an no call back. I have had many problems with mid south in walnut ridge and now Pocahontas I will not recommend to anyone. Also they will mark u as a no call no show if u reschedule ur appointment even if u call 24 hours ahead of time. VERY UNPROFESSIONAL for a mental health facility

Very sweet people and amazing therapist I also enjoy talking to janelle she answers the phone so politely. 1010 recommend.

Therapist my daughter sees is incredible I did show up for a psychiatrist appointment for my daughter 6 mins late due to rushing to pick her up from school. The nurse told me we would have to wait since we were late and if the person after us didnt show up then we could be seen then if not we have to wait 30 mins for their appointment to be over. The people showed up 5 mins late and still was able to be seen.. very upset by how we are treated.

CriticalProfessionalismQuality

I am thankful that there is a mental health facility in town and they are better than Families Inc in that they really work with you in finding a therapist that works best for you. They accept most forms of insurance and they have a sliding fee scale for those who are uninsured or underinsured. They will also offer you assistance in other areas such as obtaining disability finding housing and obtaining financial and medical assistance. I havent met a therapist there that wasnt great so I highly recommend them for those services. They go through case managers like crazy though so there is very little consistency there. They have also been known to over prescribe medications to clients.

Very unhelpful unprofessional behavior

This place is like a frat house as one employee said last werk. No leadrrshop no organization rules are not enforced and staff does not treat every client equally I would never recommend this place for put patient group therapy