MetLife

If I could leave zero stars I would for two years trying to do a simple change of address for my daughters portion of my late wifes policy they will not allow it unless I go to court and prove that Im her father and legal parent even though from the government with social security benefits and everyone else shows I am they insist on not honoring the policy and holding ALL documents hostage. Do NOT buy life insurance from this company

I am a dentist in Kerrville TX. I very rarely write negative reviews but Im writing one now for MetLife Dental. My office is not in-network with MetLife Dental but we do receive electronic claim payments from them. There are 2 major issues I have with MetLife Dental1 Electronic payments from MetLife Dental used to show up on our bank statements with a trace number making it easy to identify which patient is associated with the payment. Now they show up with an ID number that is not the same as the trace number. There is no way to search for processed claims by ID number on the MetLife Dental provider site. So when funds are deposited several days weeks sometimes months after we have submitted a claim for a patient--and when within the average month we typically get a number of deposits for the same amount for a cleaning x-rays and exam for instanceand when some of the deposits are bulk payments involving multiple patients--looking back to match the MetLife Dental electronic deposits on our bank statement to the daily deposits is a sink hole of time and frustration for our team.2 The frustration mentioned above is compounded by the fact that the MetLife Dental provider website has a major glitch When you click a tab to View Claims the next window might allow you search claims by trace number by dates or by social security numbermember ID number not the same as the deposit ID number mentioned above. This search function generally works well. The problem is that this window often does not pop up after you click View Claims. Instead most of the time a different window appears that allows you to search claims ONLY by social security or member ID number. So if we cant use a trace number to match payments to claims we can use dates its still tedious. But with only social security numbers and member IDs to search by you would have to look up every MetLife patient with payments in the dental system within the past month to accurately reconcile the payments in the dental system with those on the bank statement. Its not a reasonable use of time. Ive spoken to MetLife Dental representatives about this glitch. By the way speaking to a rep is basically a miracle since there is no phone number for MetLife Dental on the provider website and the Help tab takes you to an error message. The reps with whom Ive spoken advise to not allow the login information to automatically populate clear the browsing history andor use a different browser. I have done all of this. I have even moved to 2 different computers that are not on our network and I get the same resultsgetting the search screen that allows you to search with variables other than social security and member ID is basically like winning the lottery.All I want to do is provide great dentistry for my patients and reconcile a bank statement. MetLife Dental is always the roadblock to the reconciliation. It just shouldnt be that hard.Corporate MetLife Dental executives if youre reading this I hope youll make an effort to improve your provider website. Honestly I doubt you care. If I ever entertained the idea of enrolling as a network provider with MetLife Dental all of thisthese small things that over time are incredibly irritatinghas made me run in the opposite direction. Ill wrap up this review now and try again to login to the MetLife Dental pagehopefully this time Ill get the search window that is actually useful for me. My fingers are crossed but by heart is doubtful . . .

Dont buy Metlife dental insurance. Their reimbursements are considerably lower than Aetna or Cigna. Very few dentists are in the Metlife dental PPO network cant blame the dentists. For my last filling Metlife only reimbursed 70 compared to the dentists charge of 210. For my COBRA dental policy their customer service people are always polite and they try to be helpful but they tell me a different story every time I call. Metlife doesnt put any COBRA policy information on their dental website--no policy information no insurance cards no claim information nothing. All COBRA transactions are handled by US mail or phone call. Metlife doesnt publish their corporate address on the contact page of their website.

I am a LTD policy holder. I am blind kidney failure on dialysis and heart failure. I receive disability payments from MetLife. My wife recieved disability from the government. MetLife wants her payment now. I dont know how they can steal her payment. They want me to call social security to get her an increase then give the money to them. They really try to get you. Terrible company with no ethics. Becareful when dealing with them

MetLife is a scummy and money greedy company that copyright strikes a small YouTuber for re-creating their building in a Minecraft world and if that wasnt enough they now want to sue that YouTuber for a lot of money or jail timeWould absolutely not recommend

Imagine trying to ruin the life of a small YouTuber for building a recreation of the MetLife building in Minecraft. The worst part is threatening him with 6 months of jail harassing all of his staff

Horrible company thats only money hungry. Sueing people over your building being in minecraft is petty.

Havent had to file a claim on my policy- but do have a policy with them and make monthly payments. The rates are reasonable and I have had MetLife for all of my adult life I am 51. One of the reasons I do have MetLife is I know they do strongly support their customers and process claims fairly and quickly.

Never seen so many security guards except at an airport but I guess they must have their reasons. Very professional and helpful though. They do have parking so check in with them before you waste an hour searching for street parking like me if youre driving there. Everything else was pretty much perfect. Very good musicians if you book one of them upstairs rooms.

Met Life Insurance refused to pay life insurance claim for my Father after he made monthly payments for 50 years of his life until his death.I spent 100s of hours filling out forms same forms 10 times and many hours on phone talking to Met Liferepresentatives 49 minutes today regarding this account. Met Life received the same claim form 5 times from me death certificates multiple times. Power of Attorney multiple times.Met Life has stolen the benefit that My Father had paid for for 50 years. Met Life insurance is a Fraudulent Evil Company operating on faith that what you are making monthly payments for will be honored There is no honesty or honor in Met Life Insurance. Met Life Insurance is pure EVIL Preying on people with a false commitment that they will fulfill their promise to your heirs which they will not do If you are reading this do not purchase life insurance just put you money in your bank. Met Life is a fraudulent Company. Check out Met Life 1.0 out of 5 BBB reviews My Father had no idea those 50 years of Met Life Insurance payments were going to go to Met Life after his death.Met Life Insurance Company is EVIL and a thief. The lowest form of life possibleI hope this review helps someone thinking of purchasing Life Insurance especially with Met Life