Mental Health Cooperative - Chattanooga

Worst place Do Not waist your time or gas going.Biggest problem is the receptionist Georgia they were no help and could care less about anything or anyone but themselves.

This doctor was asking questions where I felt like I was getting a card reading from a fortune teller or a horoscope where anyone could say yes to these questions. He started me on a new medication that made me worse and an old sleep medication that I mentioned didnt work well with me. I tried to call the office and kept on getting voice-mail machines. When my appointment finally arrived and I had built myself up to try and tell his doctor what is going on instead of him wasting an hour on card reading questions the receptionist told me it would be a phone call session which I did not sign up for. This estaishment doesnt care and it is a shame. I am looking for a new doctor elsewhere.

They did not help my daughter...after everything I was telling them that going on. RIH It has now been 3 years since my beautiful daughter passed away. Im adding to this post because not a day goes by that I dont think of her. She was all of 24 years old with two beautiful daughters of her own. I kept telling these people what was happening and I was made to feel like I was disturbing and getting in their nerves. Im like go do your job. When my daughter passed away I contacted the main offices and spoke to the director who acted as if they were so sorry this happened and I was told she would come here to meet with me. Liar I have never met with her she never showed her face. Everyone wanted to pass the buck and not take responsibility.

I met with my amazing case manager Anna Mayfield today shes really caring shes going to help me find a therapist to talk I love Anna shes a really nice person and wonderful case worker I look forward to her calling and checking on monthly yall are lucky to have a case worker like Anna shes awesome love her dearly

Sent meds to wrong place multiple time only therapy is four 45 min sessions a year.. I think its best if you look for other options had to change my review from 2 stars to 1 since no improvement at all since last call.

I dont typically write reviews but this place infuriates me as its a mental HEALTH building. Their job is to help people but they have done quite the opposite. Id even say they dont even care about any of their clients. They dont prescribe the right medication dont listen to their clients when they are trying to tell them something and they dont pick up their phone. If you wanted to rebook an appointment for example because the medication isnt working or something along those lines then good luck. Called multiple times. Went to the building apparently everyone was on lunch break. The lady said to just keep calling the number and theyll eventually pick up. Called multiple time for multiple days and still no answer. They dont even call back. It ridiculous.

Now the front desk and the ladies that were I guess my case workers and called to check on me were amazing and nice. But the doctor I believe was Dr. Spaulding was very inconsiderate. I felt like I was talking to a wall. Or a robot who only wanted to diagnose me and not listen. I was diagnosed my first visit in short time. And pumped full of meds that made me a blank space. I absolutely understand hes not a therapist but you can listen to a patient about symptoms and how they affect them.Im an allergy and asthma nurse and I give i give allergy and venom immunotherapy and I still listen to my patients not matter the issue. I was very wrongfully diagnosed With bipolar and mood disorders Im very open about my mental health bc it shouldnt be shamed or anything but he put me on all these things that made me a zombie and no one around me knew me anymore. All I did was sleep and didnt even eat. Its hard to feel any anxiety or mood swings when you cant feel anything at all I guess. It was years ago and Im not bitter or trying to be mean but I am now better. And as a healthcare worker I only hope someone sees this and at least avoids seeing the psych as the therapy and ladies there for you Were very lovely people. I have severe ADHD co morbid with OCD. Which is a very strange and horrible contradiction together. How was that mixed with bipolar The OCD should have been noticed had he taken more time to hear me out. so I guess thanks for trying but I got the help and meds I need and am 100 functional again.

The people behind the desk were kind enough. The doctor I saw talked over me during my entire intake appointment and didnt ask me hardly any questions. I barely spoke. He kept making generalized statements about what he assumed I was experiencing and was often wrong but didnt even give me a chance to actually SAY what I was experiencing. It was a really bizarre encounter with a doctor. He prescribed me pills will out really telling me why.

Yikes. So trying to check in the receptionist was clearly in a bad mood already and was super unhelpful. Past that I then waited half an hour past my appointment time then an hour then 2 hours before a nurse finally called me back handed me a cup and told me the bathroom is on the other side of the waiting room. This clinic does mandatory pee tests and there is no way to be discreet about walking a cup of your urine back through a waiting room of people. She then had the audacity to chastise me about my blood pressure which had spiked because I have an anxiety disorder. Which is why I was here in the first place. Anyway then she sent me BACK to the waiting room to wait another 15 minutes for the doctor to call me back. He was not the worst psychiatrist Ive seen but he still wasnt what Id call friendly. I wont be going back here it was a miserable and deeply uncomfortable experience.

Staff at Mental Health Co-op has gone above and beyond to assist my family with anything we have needed. They are friendly and helpful they communicate well with one another and with me. I feel like I have a team looking into my best interest and that is very reassuring.