Mayo Clinic Hospital, Saint Marys Campus

Mixed experience at this hospital.The surgeon and his team absolutely could not have been better.The staff were all helpful and friendly.The post-op nurses that my dad had as he was coming out of anesthesia were completely out of the loop on instructions related to recovery from brain surgery and there had been no communication about how to find out when or where follow-up appointments would be scheduled. They also forgot to give us the medical device that we needed and called us later to come back and get it. Medically competent yes but in our experience there were critical things that fell through the cracks and we had to make sure we were asking all the questions or we would not have gotten vital information.

Mayo has a really nice facility with good staff unfortunately their non profit status is a joke. Mayo pushes back against laws that hold them accountable and if the law says they cant bill you for certain services such as annual physicals they will reduce the actual care you receive. Very disappointing and deplorable behavior. I had to fight for two years to get a charge reversed and even then it was only a partial refund. Im leaving.

waited for 6 hours due to a flare up they did X-rays and ultra sound for my knee they did not give me anything for my flare except for prescription like they could have given me a turidol shot to bring my flare down wasted 6 hours. The nurses did not have the best attitude.

Mayo Clinic is the best institution in the country where the needs of the patient always come first As an employee and as a patient at this institution I met the kindest humans over the years comprised of everyone from transport staff health unit coordinators and housekeepers to urology IV and radiology technicians nurses social workers pharmacists physician assistants and nurse practitioners medical students residents fellows consultants managers administrators and leadership. In these hallways I met some of my best friends. Here I was also supported through three years of doctoral education. They are the absolute best of the best Thank you for everything you do Mayo Clinic

The younger guy at the front is a bit much. He made sure to make it extremely hard for me to come visit a friend on a visit list I was on. He also threatened my family since they work at Mayo. Still dont know why he did that. I simply said that I have family members who work for Mayo so I understand the check-in process.Never been more disappointed in Mayo employees. That kid needs a reality check especially considering his boss told him to calm down when he called her. I heard everything.Hes not a cop. He needs to get off his high horse.We are here to visit friends and family while they are sick. Please do not make the situation any worse than it already is.Very disappointed.

One of the best hospitals in the United States actually the worlds biggest I believe staff is amazing fast response for emergency. The nurses are so kind during the situation we were having everyone was patient hospital in the states

Staffs wonderful cafeteria a delight but this swinging door yall need to clean that dust out its the thing we noticed every time we came to visit

Some doctors and nurses are absolutely amazing however some not so much. Why tell a child that suffers from non epileptic seizures or spells that its psychological. Granted yes stress can cause but she has medical issues that cause stress on her system along with POTS. Mmmm just cause she is 15 doesnt make it correct. She has had a few falls and yes I make sure to say are you steady to walk no falling cause well my back cant take much more. So what do they do put its in her head and ignore. Cool thanks

Went in with body aches migraine sore throat and bad cough chest and stomach pain from coughing. I was given ibuprofen. Sent to waiting area for 3 hours coughing profusely only to be sent home and told to take ibuprofen. Considering the migraine was definitely at a 10 and all the other aches and pains they could have gave me something a little more stronger also considering I had already been like this for 3 days before I went in. Nurse that helped me showed no compassion for what I was going through. She even gave me water from the patient room sink to take the ibuprofen. My discharge papers said I came and was treated for sore throat. Ive had similar experiences with Olmsted medical er. Makes me wonder if this is how they treat their patients or is it because Im a person of color. So now unfortunately I handle all my medical needs in St.Paul which is really sad that I have to commute over a hour away from home just to get properfair treatment.

The emergency room can be very hot or cold when it comes to the wait. I had two ED visits in a week. On the first night I waited 5 hours and the second night I got to walk right in. The staff were very kind passionate and helpful. It helps I am a nurse and work at a Mayo building and understand the process. They were able to do initial vitals labs and UA before even being bedded and made things smoother. The second visit had me going to an OR procedure and an overnight stay at the Francis building of SMH. My inpatient stay went well and the nurses were amazing. My only compliant is that it took a very very long time to dismiss me. I wanted out before noon but we left at 230p. I had all my follow-up appointments done before I left which was helpful. The Mayo Clinic Patient Portal App helped with all of that. I highly recommend downloading that application.

i cant say enough positive things about this facility. The facility is well maintained and clean. All staff is kind and courteous. The facility has...

My mother who already has dementia and Parkinsons fell and i brought her to the ER. Lie 1 These physical therapists claim she is semi independent. How is...

Mayo Clinic-Rochester including the Saint Marys Campus is consistently one of the top ranked hospitals in the nation across most specialties. Their...