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Making Waves and Step by Step Pediatric Therapy Center - Concord

Speech Therapy, Occupational Therapy, Physical Therapy + 1 more
  • Location Address: 78 Regional Drive, Building 2 | Concord, NH 03301
  • reviews Rating: 4.00 (8 reviews)
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No info provided
Ages ServedAges Served:
Children
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About Making Waves and Step by Step Pediatric Therapy Center - Concord

Pediatric Therapy Center has been providing quality care and compassion to our patients and their families since 2013. PTC provides evidence-based clinical therapies in a play-based setting. Our esteemed clinicians couple treatment with the individual needs of each pediatric patient to achieve individualized outcomes. Specialty areas include speech, physical, occupational and feeding therapy services in child-friendly clinics located in Nashua, Salem, and Concord, NH.

Reviews

4.00
8 Reviews
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Care Settings

  • In-clinic

Age Ranges Served

  • person icon Children

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Languages

  • English

78 Regional Drive, Building 2, NH, 03301

Get in Contact

  • orange phone icon (603) 882-4500
  • orange mail icon info@nhptc.com

Reviews

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4.00
(8 Reviews)
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All Reviews
google review

Nothing but great things to say about Pediatric Therapy Center in Concord Tiffany at the front desk was amazing and was so helpful and my daughter saw Kathy at a very early age for her flat spot on her head and head tilt. Kathy was amazing to work with - she is so personable down to earth understanding and knows what shes doing My baby LOVED seeing her and she knew exactly how to take care of her and calm her when she would get a little upset. My baby is meeting all of her milestone goals thanks to the help of PTC Thank you guys so much

Samantha Vogt
17 March 2024
google review

The OTs are great- open collaborative observant creative and effective. They do a great job. Tiffany at the front desk is also phenomenal- super helpful and overall provides a great atmosphere.If youre thinking of going for speech however Id highly recommend NOT doing that and definitely do not leave these people alone with your children- especially if they are neurodivergent in any way.Their SLPs are horrendously ignorant. Ive witnessed them putting autistic children in time out for meltdowns and manhandling them during meltdowns. They also like to tell children we are all done crying now if a child is upset instead of asking why they are upset. They have zero education on autism here- and I do mean ZERO- and they will not follow any trauma informed practices.If youre looking for SLPs who are rigid and like to traumatize kids and kick your kid out as a client when you stand up for your kids right to feel safe this is the place for you. Otherwise Id go elsewhere.

CK
17 March 2024
google review

Since starting speech at the Concord location roughly a year ago my little girl has been drastically improving. She is almost forming complete sentences now

Robert Matteau
17 March 2024
google review

After months of emailingleaving voice mails and leaving a direct verbal message with Heather WheelerOffice Manager......Krista MaherPractice Manager finally reaches out. She claims the intake packet and everything else went to her spam folder. That would be understandable if I also didnt leave her multiple messages which she still wont acknowledge.I went above and beyond sending my sons most recent IEP his Autism evaluationdiagnosis prior speech evaluationsApraxia diagnosis and even copies of insurance cards. I filled out every page of that intake packet and then triple checked that I didnt miss something. We then scanned in probably close to 100 pages worth of documentation and sent it promptly.Well today was FINALLY the day of his intake evaluation. We get there and are told that it had been canceled by Krista and needed to be rescheduled. I had zero missed calls and even double checked my inbox... nothing Not a single person tried to contact me. My phone alert went off while standing there and I got an email from Krista saying I hope you have a great week a great outcome with your speech and language evaluation That doesnt sound like my appt was canceled to me. However you cant even contact Krista because shes conveniently on vacation.I asked to speak with a manager or someone who could help and apparently they lack that along with everything else.The Concord office does nothing but waste your time and give you excusesthe run around. So if you enjoy zero communication and your time being wasted then this is the right place for

Samantha
17 August 2023
google review

scroll to see editOur experience with the front desk and OT have been lovely. That being said we had horrible issues with speech. My child REALLY didnt like their SLP. She was not friendly at times was downright rude. My mother said She is so rude and should not be working with children. We did end up going back on the wait list because my child was so stressed about seeing her that they would dysregulate before we even pulled into the parking lot. My child also tried to flee from their SLP several times and refused to cooperate with her after she had been so rigid and rude to them. Now that we are back on the list the behaviors have stopped and they once again look forward to sessions. This would be a 5 review had it not been for the rude SLP and her serious lack of patience compassion and warmth.editedI have changed my rating to 5 stars. The Staff here go above and beyond when it comes to helping not only my child but my entire family. We have been having insurance problems and the office has gone to bat for us trying to get us transportation approval. I love that they pick my child up carbide and walk him back out to the car at session end. Their office is so clean and organized. They have resource guides on a board that can be publicly accessed. Their gym is amazing...10x better than Swing for the Stars. Tiffany Julia and Emily are simply the best.

A
17 August 2023
google review

I dont know what we would do without Ms Erin She has been my sons PT for years now and has a way of making the work fun. Shes wonderful. My son truly enjoys going to therapy and spending time with her We are very grateful for her and this practice

Jessica Christensen
17 April 2023
google review

PTC has benefitted our family tremendously Our daughter receives occupational therapy services in Concord. Julia is knowledgeable communicative and kind She puts in 150 and it shows through the process our daughter has made. I love that PTC has several types of therapist in house and can treat each child as a team

Emily Engler
17 April 2023
google review

I am beyond thankful for Jess and Emily at Concord My son Oliver has grown leaps and bounds in the time that hes attended and they take extra care to help with any problem they can. They really do cater to individual children and know your child and family so well

Samantha Feudner
17 April 2023

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