Maine General Medical Center - Alfond Center For Health

Excellent hospital if I could go back in time and have my appendix removed again I totally would. The hospital was quick clean efficient and the night nurses were allot of fun. 10 out of 10. Im confused why the rating here isnt five stars. You mainers should visit my cities hospital st joes in my city put people through heck. Maine general gave me my own very clean room with 24 hour service.

The day surgery area and surgeon as well as the floor nurses were great Attentive. Caring. Communicated well before during and after the surgery. Tried to keep family up to speed and made my mother feel better in an extremely anxious time for her. During her stay in the 3 west she was told by her pt that she would not be going home until they felt comfortable knowing her support system at home would be in place and she could safely go home. The family was told that we would be notified when she was released. Upon hearing that she would be released a day when there wouldnt be a good support for her at home a family member called and the nurse said she would speak to the doctor and notify us before my mothers release. She was released without informing anyone. She was released less than 24 hrs after she was finally able to stand and go into the bathroom alonethis exhausting her I very much appreciate the attentiveness given by the nurses. Their care was very much appreciated. But we felt that our mother was moved out as soon as she was able in order for them to have a room for the next patient. We did not feel that time was given to be sure she had support and care outside the hospital before she was released.

Went to this hospital on 7202022. My wife was possibly experiencing a blood clot in her right leg. When we arrived there were so many people waiting to be seen and one women said she has been waiting for over 2 hours. This is unacceptable and un professional. There was a old lady who was experiencing severe back pain. She couldnt sit down anymore she asked the nurse for a pillow and he rudely yelled and said it doesnt work like that if I gave you a pillow I would have to accommodate everyone else thats waiting. She was a very elderly old woman who was crying and clearly in pain. She said I will just lay on the floor then to be comfortable and she grabbed her purse and used it as a pillow and laid On the floor. My wife and I immediately left right after. There was no compassion whatsoever for this elderly women who is clearly suffering and to just stand there and see her and hear her in pain and deny her the right to a pillow making it so she had to lay on the cold dirty floor is appalling. Do not use this hospital you will spend your entire day waiting and being. Made to feel like you are at the deli counter and waiting for your number to be called.

I always see such negative reviews so i wanted to add my own little experience. i had my first child at maine general 9 months ago my nurses were AMAZING. one in particular named hannah made me feel so beyond comfortable and safe in such a scary moment in my life. fast forward to two nights ago i went back to the pediatric floor due to my son having a bad rash rsv. this one nurse i had named Anna maybe anne was the absolute best with my son. he was sick and very impatient with all the constant blood pressure oxygen level temp checks and so on. but she distracted my son perfectly. she was so patient and so kind. i truly think these nurses deserve more credit because its such a hard job. these ladys were phenomenal.

Im a retired registered nurse. Recently went for evaluation by their ENT doctor. The staff and the doctor were great. Im grateful for the care I received.

A glorified chiropractor told my Dad to stop taking his blood thinners less then 2 weeks after having a stent put in when he went into the ER for a nose bleed. Go here if you wanna die they dont even have real drs in the ER.

Horrible health care. Wait HOURS for a bed in the HALLWAY and then HOURS for a small cup of water and then even MORE hours for a nicotine patch if you are a smoker. AND they barely check on you when you are in the hallway. The reviews you see online are LIES If you go there to try to detox they just make things worse because you are treated like a low-life AND you are treated like an INMATE instead of someone looking for HELP When you are FINALLY brought to the detox section its even WORSE You dont even get to get any real food and order off the menu unless youve been there for 2HRS Food and water are one of the most important things you need to detox ABSOLUTELY DO NOT RECOMMEND GO TO BANGOR OR EVEN PORTLAND IF YOU CAN Very few of the nurses or doctors actually care. If youre lucky you might get them. If not you are just treated like an annoyance.

MGMC canceled my 4 hour appt without giving me notice. I had cleared my own schedule of 8 appointments to attend this one and I spent 12 hours without food or drink per provided patient instructions. MGMCs reason for canceling was that I needed a prior authorization despite having been fully booked and provided with patient instructions prior to the appointment. I was also told by my provider and MGMC that prior authorization was not necessary when I scheduled. MGMCs incompetence effected 9 patients not just one. I am now utilizing Central Maine Medical Center.

I have appendicitis went to emergency waiting a little bid long and so painful but doctors and nurses was so helpful and did whatever they could to to help me go through the pain give me 3 shot 3 times pain relief and have the surgery done the same day. I really appreciate what they did for me. I can give them 10 stars if i could. Thank God and all doctors and nurses and all staff they are truly guidance Angeles

The ONLY reason Im giving this place 3 stars is because most of the departments here are amazing and top notch. I actually hate to give this bad review but Ive waited nearly 5 months to be able to tell the nightmare that is the maternity ward at Maine general in Augusta. The night nurses made my experience horrible. This was my 4th child and first to be delivered at Maine Genera in November . I would NEVER have a baby here again. I was in the hospital 6 days after the birth of my son. The labor and delivery team was fantastic so I would give them 5 stars nurses included. The maternity ward doctors and day nurses were also great The night nurses on the other hand were nothing but horrible almost every one of them. Rude controlling passive aggressive condescending just horrible. Every one of them spoke down to me. My son was colicky and rude remarks were made to me about it. I wanted to exclusively breastfeed. My son was colicky and not sleeping unless someone was holding him at all times. I was exhausted and tired so i asked if they could take him in the nursery for an hour or 2. They took him. Id barely slept at all in 24 hours. A nurse came in not long after i had dosed off and asked me if she could give him formula to see if it would help with the fussiness.I was so delirious that I said yes. I was sooo upset when I woke up and realized it. Then I was talked into formula feeding by a nurse because is better for colicky babies. Thats not even true But i believed it at at the time. I asked one nurse for a pillow and she she said if I give it to you and you fall asleep with the baby in your arms well call the state on you and youll lose your baby What I just asked for a pillow Yup this type of attitude every night.All because I asked for a pillow because my arm was hurting. One nurse in training asked if she could take my baby to draw his blood. I said as soon as he wakes up you can. He was colicky so I didnt want him awoken. The nurse in training ran out to tell the nurse training her. The nurse came storming in annoyed grabbed my sons foot and said Were taking his blood right now. with an attitude and eyes rolling. Mind you she didnt even do it right and it had to be done again by a more qualified nurse. More screaming and pain for my son. Another night nurse these were all different nights came in and TOLD me she was feeding my baby a bottle of formula. Well he drank some and didnt want it. I told her to stop. She TOLD me that she would not stop and that he needs to drink the whole thing because he will burn it all off by crying. Needless to say it didnt stay down. Shoving a bottle down my newborn babies throat is really disgusting. Its MY baby. The rudeness and aggressive behavior of these nurses is unacceptable in my eyes. They must work at night due to their lack of good bedside manor. Ive never been so disrespected by medical staff in my life and I work in the medical field.