Metrowest Nutrition & Therapy - Lori Goodrich

Im so thankful that I found Metrowest Nutrition. I began seeing my provider in October of 2020 and have continued to see them now.The intake process was simple and their billing team has helped me with any insurance issues that I have had along the way. They are very transparent and always make sure that all my questions are answered.Metrowest Nutrition is very inclusive of all backgrounds and their health at every size approach is so wonderful. I never leave a session feeling invalidated in anyway.I highly recommend Metrowest Nutrition for nutrition counseling that is science based inclusive to everyone and non judgemental.

Ive been working with Metrowest for about 2 years now and Katelyn has been by my side through it all. Ive learned so much from her. I will always recommend them. The intake was super smooth Insurance can be stressful but their insurance team is on top of everything and makes you feel comfortable and supported.

Our doctor referred us. Calling the doctor to see why these guys are on the list.Tons of paperwork.. you call the insurance and ask questions they give you after you fill out a mountain of paperwork they want you to put a credit card online.Coordinator didnt call on time and miscommunicated the intent of the call. They refer you to clinicians that arent accepting patients. When you do get a clinician they will cancel right before your appointment saying you didnt fill out paperwork ...aka credit cardYou will never get a live person it is all voicemail.Clinician canceled 20 mins before meeting time.Very disorganized and it just doesnt feel right

I didnt have many expectations going into my first appointment with Bella at MetroWest. Ive struggled with food and weight my entire 38 years on this planet. Ive been working with a psychotherapist for years and making great strides with my image and self worth issues but food and weight was still a struggle for me.Within the first 15 minutes of meeting Bella at Metrowest she had positively identified a major issue I had with food that I didnt even know I had.My life has literally changed so much in the very very brief time Ive worked with Bella at Metrowest. She is so kind and genuinely interested in helping people recover from diet culture even when they dont realize how badly theyve been affected by it.Truly this place has changed my life - and my future.

If youre looking for a nutritionist look no further. I had a life-changing experience with Enjie from Metrowest. Enjie helped me heal my relationship with food and re-assess my body image expectations teasing out biased societal pressures to reveal what would truly make me feel healthy and content.

I have felt so supported by everyone at Metrowest I met with a dietician for a few sessions that I was told would be covered by my insurance provider. Firstly I had a really positive experience with my dietician who listened and helped provide me with a useful framework and understanding around my food choices. Secondly and most importantly - my insurance provider has been VERY hard to track down payment and keeps denying the claims put in for my sessions by Metrowest. That said - the team at Metrowest have been exceedingly patient kind and have been working to track down the payment on my behalf - this has been a HUGE help and relieves a lot of undue burden. I am so appreciative to everyone at Metrowest for being so great

Metrowest Nutrition is a breath of fresh air. The staff are kind compassionate knowledgeable and professional - and cutting edge. I would highly recommend them for adults and kids and parents looking for support in building a lifelong healthy relationship with food.

I highly recommend Metrowest Nutrition. The staff is exceptional and incredibly knowledgeable. You are seen as an individual and not just another patient. Nikki Vance has played a pivotal role in overcoming my eating disorder and continued progress in recovery. I have worked with other great nutritionists in the past but they are unparalleled to the care and support Ive received at Metrowest.

I highly recommend Metrowest Nutrition. Ive been seeing Nikki Vance for over a year. She is very experienced non judgmental and has become a critical support in my recovery. The office is convenient and cheerful too

Not the honest business. They charge tremendous amounts for visits. Not h5elpful at all -at least for a member of my family. They refuse to accept some insurances even those which agree to cover 100 for services provided by out-of -network providers. Finally they agreed to bill insurance for some months not for all visits got double payments for February 2018- from insurance and out of patients pocket- and now refuse to provide refund to the patient. They just hold the money in the amount of more than 800 saying that this credit will be used in the future if insurance does not pay them. Insurance agreed to cover all the claims but is waiting since August for Metrowest Nutrition to submit medical records there. They did not submit claims to insurance for June and July not notifying patient on this. Patient paid out of pocket for all the visits from 22018 until 101818. They got all that money out of patients pocket and tell the patient that there is a huge outstang balance on the account. All they care is about money which as said above was already totally paid by patient. They have no right to hold patients refund. My opinion is using their service is waste of time and money.Got the response from owner. All she is talking about is not the truth. They did not get any Case Manager at insurance to be assigned to the case. That Case Manager existed from the first day of coverage under that insurance. The owner does not answer to the demand to refund the money they got for February 2018 and a few other appointments from both patient and insurance. They hold patients money on their account and probably getting the interest over owed amount. They stated they actively working with insurance now. All they do is trying to get payments for visits in the end of October and November. As I said before they worried about money only. The owner says their services are helpful but results can not be seen to anyone but patient only. I am a mother and I state that my daughters condition got much worse since March of 2017 when she started attending this office. What they did for over the year and a half as professionals Collected money from insurances and patient for same visits and still refuse to provide refund They advise me to contact my daughter on the details. I know about all false emails they send to my daughter since last week. In their statements they say that they are trying to help my daughter to get insurance problems solved... They lie about everything and the owner does not answer to the direct question why they have not still refund for the previous months.Addition to the owners response and my answer to her on 120318 the owner says that I am frustrated trying to get reimburesenebt. LIE I am trying to get refund from Metrowest for the previous services after they got paid by insurance and my daughter.They stopped my daughter to continue coming to their office not because insurance denied those services but because we wrote negative but honest reviews which they did not obviously liked to be published. Insurance approved their services and paid for those approved visits. So far Insurance insurance has not paid for some visits because Metrowest Nutrituon has not submitted required medical records along with their claims. Insurance is still waiting for the medical proofs from Metrowest Nutrition in order to process those claims.Again I am not talking about anything else at this point but about a huge amount of refund for double paid visits. The billing system at Metrowest Nutrition is a fraud. Or maybe the owner is still not aware of the serious discrepancies in her companys billing