LifeStance - Springside

My daughter has been with this office since 2014 and it was great in the beginning. However after they switched to Lifestance she has been dropped by multiple doctors as they keep leaving the practice so she keeps being thrown from 1 doctor to another. How can a person build a solid relationship with a therapist when they are constantly being dumped They make you have no other choice but to have to look elsewhere for your own well being. I would suggest going elsewhere

You mentioned that I selected you - I didnt. I stayed because my counselor Dan Weintraub was there. Since LifeStance has taken over Dr. Weintraub and I have had difficulties connecting via phones. There was even once that we had to have a regular call because nothing would work. I have wifi with antivirus etc. and never had this problem with any of my other doctors.As for docs the only reason I stayed was because its where Dr. Weintraub is located. Otherwise I would have found somewhere else for my counseling.Ok weve now reached the level of ridiculous. They keep asking for my new Insurance card - neither Medicare nor AMerico Part G insurance numbers dont change so the cards and medical numbers are the same. Then they sent me a bill for 20 and change. I didnt feel like dealing with them so I just paid it. I couldnt get anywhere with LifeStance so I called AMerico directly. Turns out Medicare pays their portion and then forwards the bill to AMerico. So LifeStance is trying to double dip. They not only got me to pay the small bill but AMerico has been sent the bills by Medicare and not only did AMERICO pay them BUT LIFESTANCE cash their checks they then tried to get me to pay Americos portion -- I believe thats called double dipping. This was for 2022 after all deductibles bad been met.

My therapist has changed my life. LifeStance is amazing. Highly recommended.

Excellent counseling for my grandson. Ms. Vivian is very thorough and works at a great pace.

Have received great help

Ive always had a great experience with my therapist that I see

Ive been with Mid-Atlantic Behavioral Health now part of LifeStance Health for around 5 years now. Its just a Great place with great people and always a wonderful experience whether Im seeing my therapist or psychiatrist. Everyone is ALWAYS kind courteous and very helpful as any issues I ever have are typically resolved the same day. They offer virtual and in person appointments which is really nice for me because I live a couple hours away from their office so Ive ways been able to do virtual visits. I highly recommend them if youre looking for high quality care

LifeStance is horrible they caused me to lose my job. The therapist Heather Brown lied and told me she was not licensed to fill out FMLA paperwork and the psychiatrist told me they dont sign FMLA papers for new patients. This was a horrible experience I would never recommend anyone to this practice. They have a true I dont care attitude. All Heather Brown told me was Im sorry to hear that happen. I will be filling an EEOC complaint.

Greedy money-focused. Does not care even slightly about customer problems. Have been trying to contact their Billing Dept. for over 4 months now through a variety of methods and gotten absolutely no where. Just voicemails no callbacks and generally unhelpful staff.Also ludicrously overpriced evaluations even with insurance. Just go to your GeneralFamily Doctor and talk to them about mental health assistance or medicine.

Dr Web was great Listened to my issues and was able to identify and treat me appropriately