LifeStance Health - Wellesley

I have benefited so much from the services provided by LifeStance Health. I have felt safe sharing all my problems with Jessica Alef and our patient-provider relation is based on transparency and trust. She has provided me with strategies to handle difficult situations and I am in a much better place than Ive ever been before.

I have been a patient of Dr. Adler for over 20 years and have watched his practice go from relative autonomy to one constrained by large corporate rules that remove those autonomous decisions that their practitioners had. Obviously Dr. Adler is an excellent clinician but is retiring soon and I will have to continue my treatment elsewhere. Office staff has always been pleasant whether over the phone or in person. I recommend this group of practitioners who understand the nuances of medication treatment whether the patient is using one med or is more complicated and on multiple med regimens.

Directions were clear as to how to proceed through the process of joining a Telehealth call with my doctor. Once in to the cloud zoom app I waited in a holding pattern until my doctor joined in. Then we lost each other with an inability to connect with her on a virtual call. We finally decided to just talk with each other by phone. Not sure why I could not use the regular zoom app which I downloaded almost 1 yr ago.

The doctor I saw here Stephanie Davidoff was terrible. She has no actual caring for her patients instead only caring about getting you back to charge more money. She is untrustworthy and unprofessional. She sent me to the hospital without just cause because I challenged her on a medication issue and demanded my medical records after politely requesting them many times. She refused to send my records to other doctors and refused to show them to me with the excuse my handwriting is not good enough. She used my symptoms and things I said against me and even baselessly claimed I was an addict to take responsibility off of herself. To this day my doctors still do not have my medical records from her office and the office even declined to send the records to Social Security. After filing a complaint to the board of medicine she and her office defended herself using straight up lies and villified me for having certain disorders. I once saw a therapist here who was just awful as well and expensive. She always made sure to charge me the maximum especially when in a crisis. When I finally got on a good meds regimen she found a way to change it to keep me coming back and paying more money. She took personal calls during appointments but made sure if I needed help that she would get the maximum money for the time. If you want someone to use your disorders against you this is the place.

I found the best care Ive ever had at this facility. The owner Audrey Nathan is so nice and caring and really makes sure everything possible is being done so that you can get better. Im really impressed with the level of service Ive received at this place and very happy I found such a fantastic group of healthcare professionals.

This was my first experience with a psychiatriat. In the span of a few months she made me feel belittled patronized and ignored and my concerns for my mental health were dismissed as just imagined side effects. I felt that at no point did anyone in this office have a genuine concern about my well-being as a patient. My psychiatrist was consistently late for my appointments and rushed me out as soon as her 40 minute window was up. She blatantly ignored my concern about the side effect of my antidepressant prescription and increased the dosage when she should have stopped or switched prescriptions. I cant overemphasize this I told the psychiatrist I felt increase d suicidality and she told me it was just in my imagination. Some kind of doctor.

Very rude and unhelpful on the telephone. I called the intake department who stated that there is no availability for my son to be seen. When I asked about a wait list or whether to call back and ask about openings they told me to try other offices. When I stated that no-one has openings they were extremely uncaring about my situation and kept repeating themselves to call other offices none of which had any openings. They pretty much made it obvious that I should never call them again and had absolutely no empathy about any type of emotional suffering that any human being can have. I will never call this office again

Ive never had a problem with my doctor here. Laurie Hammer is great she is very caring and keeps you on track. A lot of people with psychological issues have strong opinions and are extremely moody. I was one of them - Ive stuck to my doc for over 5 years and my life has improved significantly without a doubt. Remember you are going for psychiatric treatment diagnosis and Rx you need an actual talkbehavioral therapist as well to make it work And you have to take actual steps to do it They cant make you do anything

Do not ever go to this facility for psychiatric treatment. You will get better treatment from a car dealership. If I could give them a negative 10 rating I would but you have to select at least one starThey do not have any doctors who do both therapy and medication. So you need to make separate appointments with separate doctors which means they make more money.. Also their front desk staff is unfriendly and condescending.I had an appointment which I had to cancel due to work travel. I called during office hours and received the general voice mailbox where I left a voicemail stating the need to cancelreschedule. A few weeks later I get a bill in the mail for 200 dollars. I told them that I called to cancel and that I wasnt going to pay it but they still sent it to collections. I am disputing it now.

Ive had only good experiences with CPA. My doctor who knows me well called in a prescription promptly based on a phone consult during trying circumstances. It helped me tremendously. Im thankful for their help and have relied on them during times of personal difficulty.