LifeStance Health - Arlington

My therapist has his hands full With Me being his patient. But I feel a great sense of calm when he listens to me with understanding and care.

Always right on the ball. I messed up and tried to call into my appointment an hour late and they still found the time later in the day to reschedule my appointment Dr. Simkowitz and staff and extremely professional as well as pleasant to deal with.

Totally incompetent. I was seeing an NP here for over a year then they randomly sent me to a collections agency despite having a valid credit card on file and me always paying my bills on time. They never even tried to contact me to tell me I owed them anything

I love my therapist she is the best she has helped me through so much and has changed my life.

Experienced Psychologists and Psychiatrists multiple different specialties multiple locations with helpful front-desk staff Leslie at the Arlington office is always helpful. I saw multiple providers as a result of some testing that was done at another office and felt that I was always treated respectfully and compassionately. Like all such practices there can be a waiting list due to the nationwide shortage of Psychologists and Psychiatrists and demand is higher than ever. Due to federal legislation that was passed a while back insurance companies cant dictate how many sessions you can have so you can take the time you need to work with a therapist on whatever issues and challenges you may be dealing with. If you are struggling and suffering reach out and get the help you need there are people who can help you to overcome your challenges and heal from trauma. This organization has helped me when I needed help and with multiple offices throughout the state and multiple different providers they can help you as well.

No one picks up the phone. No one responds to emails. As a veteran in need of services this level of customer service is despicable. I have already submitted a complaint with all relevant bureaus and organizations against this place.If you value your mental health I would advise you look elsewhere.

A virtual visit. The system seemed to take a long time to connect.

The psychiatrist should of had a family member sectioned and did nothing. Because stated no hi or si but lost everything dont like them dont think they are experienced in bipolar. I would never recommend this place terrible

Refused treatment despite being listed on my insurance company website as accepting patients. Look up information on their contract with Kaiser and its pretty clear why theres no profit in me.

The hardest part is getting your first few appointments but once thats done its smooth sailing. Ive been going for seven or eight months by now and have not had any major issues.