Kids Care Dental - Elk Grove

We have been seeing Dr. Carlson for almost 13 yrs. She is by far the best dentist we couldve asked for and we adore her My daughter has only had good experiences and feels at ease with having to go to the dentist because of how amazing Dr. Carlson is The staff is always friendly and personableWe highly recommend Dr. Carlson and her staff

My daughter has been a patient at this location for the last 4 years. The dentists and hygienists are fabulous. However the accounting department is terrible and will often send out additional bills after we paid the initial bill. This occurred on 3 separate occasions. We will not return and have moved to another office.

I love everyone here except front desk team. They are really bad with customers service. They charge service fee on the credit card no change on cash. They try to take money from customer as much as they can. This is a company issue you do the business you need to pay merchant services fee. Dont try to make more profit by lower your service. Im thinking to go to different place if your service wont improve

Best experience my child has had at a dentist office Cecelia was great brushing my 2 year olds teeth and Doctor David was so nice . I would recommend this...

The best kids dental office hands down. Both of my kids have been only coming to Kids Care Dental offices since they could brush their teeth and theyre both in their teens now. As a healthcare professional I value exceptional service and care and Kids Care Dental is always on point Highly highly recommend you wont be disappointed.

I love Kids Care Dental they are such a great and friendly staff. And Dr Carson is the Best Pediatrics Dentist ever. Shes amazing Kind And Caring And shes simply the best Dentist ever. If youre looking for the best Pediatric Dentist Ever Then Dr Carson is it.

Very professional clean and efficient. Waiting room is nice and they seem to have a great grasp of what their clients are looking for.

My son had a rough start to his experience with the dentist until we decided to try Kids Care Dental Orthodontics in Elk Grove. Right away the environment was so much more positive than all the other places weve tried before. All the staff are so welcoming and patient. The staff made sure he was comfortable throughout the whole process. My son definitely feels much better about going to the dentist now

Dr. Cameron is amazing and so good with the kids. My son is often reticent in new situations but did great because she made him feel comfortable. She told him he could drive his car down the dentist chair which he loved.

The doctors orthodontist and hygienist staff are great The front office and financial staff is less than par. The financial staff is rude and disrespectful. Yesterday my daughter had her braces removed which in turn was my last payment. After I checked in the financial staff member name starts with a B walked over and asked the office staff RIGHT in of me in a rude and disrespectful tone DID SHE PAY I stopped her and asked her if she had a question to ask me since I was standing there. I have NEVER missed or was late on a single payment. I am leaving Kids Care for being disrespected which saddens me because we have been with Kids Care for 16 years. Hopefully the lack of customer service at the Elk Grove location will addressed.

Poor communication. Did not verify insurance and explain the costs prior to booking appointment or doing the treatment. We have dual insurance coverage and receptionist did not know the process was rude and harsh and tried to overcharge us. This is not the first time we have rude and non-experience staff and KCDO tried to overcharge us but will definitely be our last time. We plan to cancel all remaining appointments and take our kids elsewhere. We would give zero star if we could.

Dr Carson is so kind and friendly. She made the teeth cleaning for my 3 yo as painless as possible. The assistant was extremely sweet and helpful. It was very busy when I got there for my 4pm appointment but I was still seen very quickly. I was in and out in about 35 minutes.

We chose to take our 18 month old here for his first dental checkup and had a pleasant first experience. I was able to schedule an appointment online right...