J.M. Tull-Gwinnett Family YMCA

I came in today to get a workout. When I entered I saw that there wasnt anyone at the desk so I waited. Then one of the staff members came. I scanned my card and before I got a word out the staff member said rudely snappy. Youre not a member. Where did you get that card I told The staff member I was nationwide so the staff member told me I needed to mention that next time and a snappy attitude. The staff members name is Sherry Young. Im unsure if I got her first name right but her last name is Young. I didnt appreciate her attitude her energy towards me at all. She needs to do some basic training or just doesnt need work here if she has an attitude.

A really nice YMCA with kind considerate helpful respectful friendly professional polite staff. Facility is currently undergoing construction to improve the facility. If you are considering joining a facility like a YMCA etc. I recommend you stop by this YMCA before you decide.

I have been a member of the Y for over 20 years. I have experienced a little bit of everything there from group classes to coaching. The staff has always been welcoming and helpful. The instructors are amazing and always offer modifications to any exercises as needed to promote health and safety. Its also been a great place to build relationships with other members which motivates me to continue to workout

I love this Y. The teachers of the group exercise classes learn your name and really care about you. The members of the class become friends. I especially love the Zumba and chair yoga classes. My coach Doug is also so caring and supportive. I am amazed I now look forward to going to exercise thanks to this Y

90 of the JM Tull YMCA building is currently under construction. The sauna steam room are closed until the end of the summer Some employees are rude and dont like to be asked questions get irate if you ask the same question twice as some seniors may do.Im not comfortable being around such an unprofessional uncaring staff.

My experiences at the Tull Y have been great Here are a few thoughts and observations.1. Community engagement2. Helpful friendly staff3. Emphasis on water safety - Swimming classes for the entire family4. Youth leadership and skills development classes5. Senior development classes and Senior-friendly facilities6. Facilities renovation and modernization increases commitment to community excellence and engagement with members7. Atlanta Metro- area Y access is a Huge benefit8. Love it Cant get enough of it. So much better than a health club...its a place to meet develop mentor gain a since of community and grow with Gwinnett neighbors.

I have no idea what happened to customer SERVICE. I would suggest this location get themselves together very quickly because the facility is trash and so...

A man wearing a salmon colored hoodie used horrible profanity at a mother of a player on the other team at a BB game of 8 year old children today Feb.10. Totally inexcusable The mother was calmly expressing a concern she had to the opposing coach and that seemed to upset hoodie man. The hoodie mans behavior and his wife in recording it was so unacceptable. He continued to berate her and should have been asked to leave by the director. He should not be permitted to return if he cant act like a decent human being. People like him can ruin the game.

I love this gym. I have been going here for years and I feel so welcome . The coach approach program is amazing. The gym equipment is easy to use and the classes are great.

Their customer service is the worst. I had multiple issues with them this summer including being registered for a wrong swimming class and having to jump through hoops for my refund dont have it yet even though it was their mistake. They prohibited my children from using the playground because of their day camp the other Ys let them in just fine. The facility is outdated and broken down. They are saying their sauna is broken but one of their employees told me that it is a lie. Apparently they just dont want to put an employee there as they are required. They make arbitrary rules that dont make sense and force them on you while charging you an arm and a leg for the membership and they never apologize for their mistakes. The front desk told me that he shouldnt apologize for their mistake because it was the manager who made it and their manager said that he couldnt issue a refund because he had already turned off his computer. And forget about calling corporate. I have been waiting for their promised call back for months.

So out dated and just overall not worth the money. They have a hot tub that has a chemical unbalance more than its actually able to be used. The weight...

This facility is run down. Ladies locker room smells like Urine. Dont offer same amenities as other locations. The staff are not friendly or helpful at...

It has a lot of activity for all age kids. Family can be enrolled for yearly membership and have kids enrolled for other sports for an additional fee which is not cheap you can get 10 off enrollment for any sports being a YMCA member. Overall it keeps children busy with activities and stay way from trouble.