Harvard Vanguard Medical Associates - Chestnut Hill/West Roxbury

As someone whose been a patient here over 30 years I can tell you that it truly depends on the staffdepartment that youre dealing with how your experience will be. The adult internal medicine department is not great. Majority of the the doctors nurses are conditioned to tell you what you do dont need and its either their way or no way. I stopped seeing a PCP here for that reason. Eyeglass department is okay..the lady in there has off days where shes a little short with you. Pharmacy is not very efficient. Staff is nice but there isnt clear communication or procedure. I have come downstairs from an appointment and waited over 40 minutes for an RX It was blamed on me because I didnt check in at the window. Wouldnt it only make sense that if someone is prescribed an antibiotic at a sick appointment theyd need the RX immediately. Lab has always been decent. The saving grace of the place is Dr. Daley in pediatrics. She is so kind compassionate. I would never take my children to see anyone else. Shes a hidden gem. No one else in the pediatrics department even compares to her. Most of the medical assistants in that department are great too aside from Glenda. She is the worst Overall its your typical modern day medical center no better no worse.

My PCP is at the kenmore location but I use the Chestnut Hill location for all lab work and have used the pharmacy. Ive been really impressed. Everyone is really friendly and efficient. And there is even plenty of free parking

Atrius health use to be good in the late 80s to mid nineties. Now although I am diabetic my doctor forgot to give me an A1C test at my 4 month visit and also told me that a complete well visit takes too long. When I tried to ask her a question she held up her hand for me to stop. I am now searching for a new doctor. This is the worst health care I have ever experienced in my entire adult life.Her name is Nicolet Fontain.

Ive been coming here my whole life 31 years. This medical center has completely declined over the years. As a woman of color I have to continuously advocate for myself. When I dont agree with the medical advice or request another opinion I experience gaslighting mental manipulation and being labeled as difficult. ANNE MCCAFFREY and her NP DANIELLE BELANGER are horrible. They will push their personal beliefs and they dont listen to the patient. Doctor MCCAFFREY doesnt care about her patients. Never checks on me doesnt communicate well. The nurse practitioner BELANGER is a gaslighting pompous troll that doesnt understand every patient doesnt fit medical book descriptions. These medical providers are on power trips. Its either their way or no way. They dont care about what is best for the patients. They dont listen

Love the fact that theres an optical shopsection right inside. Also Dr. Karen from eye care is great and the lady from the optical shop is exceptional. She really got my son out of a bind when his glasses broke while waiting for the new prescription. My first time there bc I needed a same day emergency appointment and now this will be my new location for all things optical.

Good parking pleasant people working there. Quick in office time.

I just went to get my toe nails clipped. The service was excellent

There are Heroes working here Their service is amazing. Staff is very compassionate and the doctors are so supportive.

Not bad pretty clean bathrooms. Plenty of FREE PARKING

They are friendly but appointments are hard to get and once I set up mine they cancelled it and booked me 6 months later how upsetting and frustrating you think it is