Grafton Integrated Health Network - Berryville

If you are truly passionated about helping children dealing with trauma I highly recommend that you DO NOT work for this establishment. I worked here as an overnight staff for about 2 months. During my employment I was bullying and threatened as a mandated reporter. I witnessed children be bullied by staff members. Grafton does not practice the policies that they are required to do federally. The HR training team told my class that the kids are extremely violent. There are times where a children may become physically aggressive however staff does not exemplify practice or promote good character themselves. THE STAFF and MANAGEMENT TEAM IS THE REASON WHY I LEFT THEY ARE THE VIOLENT ONES. Honestly I tried to stay for the kids thats was the reason why I applied but I was harassed for encouraging advocating supporting the children and following Federal regulations . I have over 5 years serving in the mental health field and had never witnessed such inhumane practices in the course of my career until working at Grafton. There is more I wish to disclose in this review but lawfully I can not. GRafton in my perspective needs to be shut down and the state should open a new program that will truly help the kids.

Straight to the pointIf you are African American please run do not apply. You are made to feel of lesser value than other ethnicities. There is no culture awareness and no diversity inclusion at the corporate level which causes the executive leadersmanagers to not know how to work with the predominantly African American ethnicity in the Richmond region. The executives will come to Richmond look you in your face and still not speak. Out of 4.5 years no performance eval or write up. Least paid in the HR department. First African American in corporate HR in the 60 something years Grafton has been operating. You can count on one hand the amount of African Americans that are employed at the corporate office in Winchester. When my manager left October 2019 I was left with no help from the corporate HR team and left to fend for myself and run the Richmond region alone. I was the most productive out of all regions during COVID. I worked in the office and was never offered to work from home as the WinchesterBerryville locations were informed they could work from home. All my training was through trial and error never was I told when I was doing well only when I made a mistake in the system. There is no training in any department All Caucasian employees compensation was always reviewed when asked for salary increases. Positions are created for caucasians to receive increases. While African Americans are made to feel they arent worthy for certain incentives. I asked to have my compensation reviewed 3 to 4 times each time I never received a response. I was constantly ignored. No help in any manner. The HR dept had 2 employees pay change within a 60 to 90 day timeframe in the amount of a 10k to 15k increases. African Americans are not trusted in any way. RecommendationLOOK ELSEWHERE

I was here as a child. Definitely helped me. They still treated us like normal kids. Best place I was ever at and I was in a lot of places.

Our son was a client there in 2013. We cant sing their praises enough He has Aspergers anxiety ADHD. Had major behavior problems at school. The school kicked him out with no education in WV. We went to Due Process Court with the school and won. The school left it up to us to find a residential placement. We toured several. Our son said he would kill himself before he would go to one of them. Until we came to visit Grafton. Half way through the tour he looked at us and said I think I would like it here We started the process and paperwork. We live 3 12hrs away. We were present at all meetings Dr. Appointments earned outings and visits. Grafton was phenomenal They got him off all of the very dangerous anti-psychotic meds and all meds. They taught him coping skills self regulating skills. They basically gave him his life back And ours He came home 3 mths later a different kid. He graduated high school as an honor student. He didnt have an aide his senior year. He has been an auto mechanic since he graduated in 2017. He had his own automotive shop for 4 years near our home. He was sharing the rent with an auto detail business and they went out of business. He couldnt afford the rent by himself so he had to give it up. He is restoring a 1985 Dodge Ramcharger and a 1978 Ford Mustang II. He has a 1953 Farmall Cub Tractor an ATV. He has flipped two vehicles and sold them. He just recently changed jobs and is now an estimator at a collision repair center. He is a certified firefighter and is engaged and getting married in September 2023. THANK YOU GRAFTON We highly recommend you to other parents and everyone

Negative 1 star. Former emoloyee of Grafton. I had worked there for about 2 years and they treat there employees horrible. There is no support for there employees training staffing wise etc. There are suppose to be at least 2 staff in each unit-sometimes 3. However that is not the case. Usually every weekend I would have a full unit 7 clients and no partner. I havent had a partner in over 6 months even though they keep promising me one. On the weekends we work 14 hours a day yet staff do not get breaks. There is barely time to go to the bathroom if your luckily enough to get a staff to cover your unit. We are not allowed to bring in outside food and eat it in front of the clients. You can eat the Grafton food yet it has personally made me sick multiple times and has made other staff sick from eating it as well. Besides everything listed above there is no accountability for the clients. The program there moving towards is a comfort versus control yet there is nothing in any program they run that deals with accountability and teaching basic rights and wrongs. There is never enough staff to be able to take the clients on outings and when staff do put in for them they get cancelled. Our turn over rate is around 86. A lot of the issues stem from management or directly from the curator of the building. There is no communication with anyone so staff are constantly being overridden by PSS management and various supervisors. Staff get yelled at by managers.supervisors in front of the clients and there is no backing for the staff. During crisis situations PSS program support is called. Normally there job is to respond and help with a crisis. However quite often there is know one to help respond with crisis situations because there are not enough staff. In some of those cases staff have gotten injured because know one not even managers came to help. At this job the risk is not worth the reward because of the way staff are treated and talked to.This job would not be so bad is there was communication and SUPPORT for the staff. The facility is run by someone who doesnt have a degree in any kind of behavioral science psychology sociology etc.Also if you got hired you would have to wait on a background check. There have been staff waiting at least a month for there background check to come back to even start shadowing then you get to start.The new hires that come in stay about a month and move on. Please dont let that be you Its not even worth your time applyingEven the bonus they promise you they tax so you dont actually get the full amount.They also make up there own positive reviews. Fake from managers within the company.

Grafton is my first foray into the field of behavioral healthspecial educationmental health. I was hired as a Direct Support Professional DSP in September 2018.Like many of you reading this review I had heard a lot of negativity about Grafton. For years I listened to these stories and heeded their warnings. I wish I hadnt.You do not go into this job blindly. You must complete two weeks of hands-on training prior to working with the clients. A lot of invaluable information is packed into those two weeks and somehow the instructors are able to present it all in such a way that you will remember it pull from it and put it to use.Grafton as a company offers competitive salaries great medical benefits a 401K plan with a very respectable match and financial assistance for continuing your education. They also offer a generous PTO allowance and many opportunities for overtime not to mention free healthy and tasty meals.The staff at Grafton are all here for the same reason the clients. I have had an opportunity to provide support to each shift and program at the Berryville campus. I have seen numerous staff deal with extremely difficult and trying situations involving clients all-the-while maintaining their composure and consistently treating the clients with respect and compassion.Additionally I have had a chance to work for each supervisor at the Berryville campus. Each one of them have made me feel appreciated. Not once have I not been thanked.Imagine that being thanked for doing your job it is very rare in any workplace. Anytime I have been asked to do something the request has always started with either please or would you mind. This does not end with the supervisors it continues straight up the ladder. My time efforts opinions and contributions are never taken for granted I always feel like a valued member of Team Grafton.The clients at Grafton are some of the most unique and special individuals you will ever come across. I work a lot of extra hours not because I have to but because I enjoy every moment I spend with the clients at the Berryville campus. Once you have worked with the clients after you have read their files that describe their conditions and the trauma most have suffered everything you have heard about Grafton and the horrors the staff endure at the hands of the clients disappears and you begin to empathize. The majority of Graftons clients have been through more already than thankfully most of us will experience in our lifetime. They want and deserve respect kindness compassion and most of all love. I have found that if you give these basic things to the client they will give it back tenfold.I cannot say that this job is all unicorns and daisies no job is. There have been days my patience is stretched to the limit and I have one good nerve left that is being plucked at particularly after being aggressed upon by a client. I can say however that every day good or bad I am rewarded. My reward may be gaining the trust of a combative client it can be hearing a client say they want to be just like me when they grow up it has been the smile that breaks out on a particular clients face when I walk in the room it is a basically non-verbal client shouting my name each time they see me or it may be having a client say I love you and thank you for helping them process through a very difficult time. I have been working for 30 years and this is by far the most rewarding job I have ever had. I come to work knowing I have a purpose and I leave work knowing I have accomplished something that I have made a difference.

I would NEVER recommend anyone to work for this company. The employees are hard working people but this company does not take care of their people. They use them work them to the bone and dont pay what the employees deserve.

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This place dont take care for you they dont care how sick you are they will not see you and there food is disgusting and it makes you sick