Fleming Therapy - Alexandria

My son has been attending speech therapy here for almost a year. I attended a speech therapy session with my son after he hadnt been coming for about 3 months. This speech therapist he had today I wont include her name was absolutely horrible. She had no toys in the room for him to play with except a bin with about 6 cars. She barely spoke a word or encouraged play. When my son was getting frustrated because he was bored in which the therapist just looked at him and said nothing I had to suggest she get more toys. Like that should be common sense. She pulled her laptop out and asked if my 3 year old son wanted to play a game on her laptop. Ive attended many speech therapy appointments and have never seen someone give him a laptop to play a game. She was just staring at him 90 percent of the time not saying anything. He of course got bored and frustrated again so I finally asked how is staring at him encouraging play He left the room and ran into another one where I found him looking on the shelves for more toys and the speech therapist just sat in the room. She didnt bother getting up or saying anything. I told her were done because this was a waste of time. Hes had 3-4 different speech therapists hes had sessions with and this was by far the worst speech pathologist Ive ever seen. The quality of the speech therapist here is not good at all. Courtney was their best speech therapist and my son loved her but she unfortunately left. Their schedules are booked 90 days out so theres never any appointment. I will be cancelling my future appointments and looking elsewhere because this place isnt it.

What a gem you have in Physical Therapist Samantha Palicz at your Alexandria Virginia location. Shes been working with my 8 year old for several months. She suddenly stopped walking and doctors couldnt find a reason. It was eventually determined to be a pain syndrome not often seen in kids. Sam went above and beyond as we explored this together sending me resources communicating with me outside of office visits working with the doctors to get answers and even appointments where I was unsuccessful. She has taken regular time to adjust schedules to help her stay in school since she is seen so often. Sam also truly has a gift for teaching children. She really connects with my little girl who is so motivated to please her that she puts in great effort during therapy and outside of the clinic. I even have fun there She has my complete confidence.

Ivy Rehab offered great service to my son for speech physical and occupational therapy. He looked forward to going to his sessions every week and made a lot of progress during the time he was there. All the therapists were great The staff at the front desk were super helpful whenever an issue like billing came up and always helped to resolve the issue. Not to mention they were always welcoming and kind. I hate that we had to discontinue services as my son started kindergarten and his new schedule didnt align with his previously scheduled sessions. If we ever need to return in the future we will not hesitate to go back

My children and I love all the staff at the Alexandria location. The front desk staff is always so welcoming and appointments are very flexible. Im able to switch to an online session if needed.The therapists do a great job of empowering both myself and my children. If I have any concerns or questions on what to do at home its immediately addressed.

My son absolutely loves it Always excited to see his therapists. They all do all do a wonderful job My son has made such a big progress since being here. Clean space the ladies at the front desk are very nice and helpful Your able to schedule well in advance which is a plus I definitely recommend

The staff and therapists have been wonderful. Everyone has been friendly helpful and supportive. My child has enjoyed working with the therapists and looks forward to therapy. We appreciate being able to schedule in advance and the consistency that comes with that. We have seen a lot of growth over the last several months and look forward to continued improvement.

I started my child here about 6 months ago and the changes Ive seen are massive. The therapist are kind and make it an effort to make every child confortable during each therapy treatment. They make each therapy session like its playing time so the kids learn while they think they are playing. I recommended this location to all my close friends and family. They really improved the cognitive growth of my child.

My son has gone here for PT at Alexandria and Lorton and now ST and OT at Alexandria. I have nothing but great things to say about the therapists and the office staff. Everyone is extraordinarily caring and professional and has bent over backwards for my family. I have seen wonderful progress in my son and am so appreciative to his therapists for helping to facilitate this. Our speech therapist has helped with my sons IEP and stays in communication with his school SLP. They use evidence-based treatment therapies for his particular diagnosis. The front desk staff is incredible. The office manager has helped with problems we were having with our insurance and would call me daily with updates. Their treatment has been in keeping with the recommendations of my sons developmental pediatrician and I have never felt they have tried to overtreat him. My only complaint is their scheduling -- they wont hold a recurring time slot anymore so I have to call regularly to secure an appointment. Yes it is kind of annoying but I have gotten used to it.UPDATE They now offer recurring time slots Were still very pleased with IvyRehab

Dont waste your time with this place. They want to book out for a whole quarter in advance ok a running appointment isnt bad. The issue is no availability whatsoever My child hasnt had an appointment in 2 months and wont be seen again until end of JULY We have referrals for speech OT and PT but they havent had a physical therapist in a few months We knew the therapist was leaving because she herself told us the office didnt say a word until literally the day before her last day which happened to be our last appointment with her. The issues go on and on and talking to the joke of a the manager is a HUGE waste of time unless you enjoy getting empty promises and fake oh dear so sad so sorry. It took them over a year to get my child situated with a speech aid device the process normally doesnt take more than 4 months given they kept dropping the ball loosing the paperwork and just not doing anything with the paperwork once it was re-provided to them. Lastly most if the time they wont take your back on time usually 10 minutes or so after your slotted time and then end the appointment about 10 minutes early. Therefore you will never get the 1 hour or 30 minutes your appointment is suppose to be for BUT heaven forbid if you are late. They love to cancel appointments same day on you but if you do the same due to an emergency or whatever there is a 50 fee. This place is terrible and honestly not worth the time or effort to even mess with. I wish I could give them a HUGE 0 STARS.

If you can go somewhere else... DO IT My child was diagnosed with autism in October 2022 and I called billing and the center to let them know with referrals letters of medical necessity my insurance contract that was provided to me by my insurance etc. Its now one day away from April 2023 and I havent heard anything from them. Email after email ignored no response. And call after call just being told they will call back and nothing. Instead I read notes in my childs chart from his doctors office because my development doctors office reached out to help me get more appointments and to provide information about my childs diagnosis their response was that I was trying to get more visits with them. So basically at this point it feels like this place is calling me a liar with my childs diagnosis.Another thing I asked to be put on the wait list in October for occupational therapy and provided the referral and they still didnt get me on. When I asked a few weeks ago during an appointment I was told I was never added and they didnt have the referral. When they checked and looked back on email there was the OT referral. Avoid if you can

Im concerned about the review that said that they might recommend services that are not needed. But I think the office is accommodating and the therapist...

I had a terrible experience working for this company. The people in corporate could not care less about the employees. This company made cuts of CFYs...

Extremely poor customer service. Never returning calls. Failure in scheduling appointments. Look elsewhere if you want decent service. Is there any...