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Family Behavior Solutions (FBS), Inc.

ABA Therapy, Camps, Mental Health + 3 more
  • Location Address: 225 Newman Ave. | Rumford, RI 02916
  • reviews Rating: 3.20 (18 reviews)
InsurancesInsurances:
Ages ServedAges Served:
Children and their parents
Care SettingsCare Settings:

About Family Behavior Solutions (FBS), Inc.

Family Behavior Solutions, Inc. (FBS) is a private group practice of specialized Behavior Analysts and therapists. We have a passion for helping children and their families, and our mission is clear: for our FBS Team to follow our mission every day

Reviews

3.20
18 Reviews
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Care Settings

  • In-home
  • In-school
  • In-clinic

Age Ranges Served

  • person icon Children and their parents

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Languages

  • English

Insurance Carriers Accepted

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Contact about insurance

Please note that without member information we cannot guarantee that your specific plan covers these services. We recommend asking the care provider before beginning services.

  • Aetna
    Aetna
  • Cigna
    Cigna
  • Medicaid
    Medicaid
  • Tricare
    Tricare
  • unitedhealthcare
    UnitedHealthcare

225 Newman Ave., RI, 02916

Get in Contact

  • orange phone icon (401) 270-7110
  • orange mail icon info@familybehaviorsolutions.com

Reviews

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3.20
(18 Reviews)
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All Reviews
google review

Profit-focused company the progress of the children is not prioritized. Inconsistent staffing leads to frustration within both the children and employees. Staff are fired promptly without any notice or reasoning. Very poorly managed and employees wellbeing is unimportant to higher ups. There is a lot of petty drama that many employees cannot keep out of the workspace.

Erinn C
17 March 2024
google review

Worked with the company for almost 8 years. So many opportunities for growth within the company. My favorite part of my job is forming relationships with the children and watching them gain new skills

kayla couture
17 March 2024
google review

Always professional and caring. Helpful and kind. Would recommend to anyone looking for this kind of service.

Halley Pastore
17 March 2024
google review

Great company to work for staff are knowledgeable and kind

Jessica Place-Waugh
17 March 2024
google review

This company is very unprofessional please if youre looking for help for your child DO NOT Use this company. Inquire information on your ABA worker people are not always what they seem. Very IMPORTANT KEEP CAMERAS IN YOUR HOUSE They do not take parents concern seriously. I have soo much more to say about this company uncaring practices. But I cant right now. Replying to owner. When it did matter when help was needed that response was NOT GIVEN. No one was there to offer Availability to Listen or To Learn .. THAT OFFER CAME TOO LATE

Lety Nieves
17 January 2024
google review

This is a great company to work for Everyone is super helpful to new staff. There is also a culture of support that is extended to everyone.

Krystal McConnell
17 June 2023
google review

After seeing so many great things happen here at FBS I felt compelled to write a personal and honest review. The environment is safe inclusive and kind. Our commitment to both clients and staff is unmatched and I could not be prouder to be a part of it all.4 stars because there is always room for growth.

Britt Williams
17 May 2023
google review

I was initially excited to join FBS and continue to grow my knowledge in the field as a BT. It was my goal to take on as much responsibility as I could and facilitate positive change in clients. However my experience with this company was extremely disheartening. To begin incoming staff are given insufficient training. Had this been my introduction to aba I would have felt completely lost and overwhelmed. To add to this BTs are supposed to receive 1 hour of supervision for every 10 hours of direct therapy yet this never happens unless you count being watched on a camera and being talked ABOUT as supervision.I observed falsified data collection on multiple occasions as well as improper use and implementation of aba terminology all while being trained. Being in this environment made me feel as though I were regressing as a BT.Next this company is anything but collaborative which is a huge problem since aba is all about teamwork. Despite BTs putting in the direct therapy they are discredited and left out of decision-making for clients. In addition BTs are not allowed to have any contact with families which raises a huge red flag for me as parents deserve to know who their children are working with each day. I felt extremely small and insignificant as a BT in this company it felt as though management did not trust their staff enough to even write clinical notes or have any contact with the families. Despite management making their BTs feel inadequate they have no problem using their ideas and discrediting them given the opportunity.The hostility and drama in this company is worse than I have ever experienced. The worst part is management facilitates a lot of it. In my time at this company I witnessed drama get blown out of proportion because management joined in and shared confidential information rather than remaining neutral or encouraging teamwork. This was particularly difficult to witness given that drama takes away from clients services.Almost daily I had multiple people in management ignore my greetings or questions and I took it personally until many others shared their same experiences. I witnessed and received unnecessary comments and CONSTANT dirty looks and eyerolls that made me dread showing up to work. They made feeble attempts at boosting the morale of the center but it all felt artificial since they continued to treat staff poorly.Considering the company is small upper management is made up of a group of friends. This makes communicating confidential concerns feel impossible as everything seems to come back around and create more trouble.I was initially excited to join this company and had the pleasure of meeting some amazing clients and staff. However the overall morale of this company disappointed me. FBS had the potential to be a good aba provider but they fell short on compassion and professionalism. There are some innate soft skills that are crucial to being a good employee especially in management skills that cant be taught like kindness. Until these kinds of staff are in charge I feel no real change can happen. It was unfortunate to leave but it was crucial for my own growth and mental health.

tiffany warner
17 May 2023
google review

My son just started with them at their camp. AMAZING doesnt even explain it. My son LOVES going and in 2 weeks hes almost fully potty trained because of his therapists and their hard work. Nicole the owner has been in touch with me several times whether its checking in or to celebrate another day of no toilet accidents. I would ABSOLUTELY recommend this company to anyone looking for ABA for their loved one or child. All ABA agencies have huge turn over rates with employees. We were with Groden before FBS and we had SEVERAL therapists over a 3 year span most of which had no experience. They have to learn somewhere and Id rather have someone get to know everything about my son so they know how to get him to be his best self.

Becky Nadeau Araujo
17 March 2022
google review

There are so many bad things I can say about this company. Best advice I can give someone looking to get help for their child is to find another company. There is nothing professional about them. There is a reason every qualified person that worked there has now left. Ask them about their turnover rate. Also the drama at this place is ridiculous. They all talk about each other and the families. I wasted an entire year of my daughters life with this place. Look elsewhere. The five star reviews are all from employees at the time.

Kristen H
17 March 2020

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