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Easterseals Michigan - Northwestern Highway, Southfield

ABA Therapy, Adult Employment, Psychiatrists + 1 more
  • Location Address: 24445 Northwestern Highway, suite 100 | Southfield, MI 48075
  • reviews Rating: 2.00 (6 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
Children to adults
Care SettingsCare Settings: No info provided

About Easterseals Michigan - Northwestern Highway, Southfield

Provide comprehensive, multi-faceted, community based behavioral health services for families with children from birth to 18-years-old.;Our core services include individual, family and/or group therapy sessions, psychiatric evaluation and medication monitoring.;Other services provided;Adventure Group;Brief Strategic Family Therapy;Child Parent Psychotherapy
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Reviews

2.00
6 Reviews
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Age Ranges Served

  • person icon Children to adults

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Languages

  • English
  • Spanish
  • Language icon Russian

24445 Northwestern Highway, suite 100, MI, 48075

Get in Contact

  • orange phone icon (248) 483-7804
  • orange mail icon info@essmichigan.org

Reviews

Beaming’s Promise to Families

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2.00
(6 Reviews)
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All Reviews
google review

Brent Smetana
17 March 2024
google review

My caseworker wont talk to me. I cant get a hold of anyone to fill my medication. I had to make an appointments and didnt get a response because by telehealth app wouldnt work. So I missed2 appointments and still couldnt get a hold of anyone I have to come in physically and I had back surgery so walking is absolute agony and I dont know why excuses they will make up next time

Gail Shulman
15 March 2024
google review

I have only just started to interact with this Easter Seals in Southfield and I am absolutely mind blown by the difference from the one I was previously going to in Centerline. I was hung up on twice by the receptionist and I havent even gotten set up with a therapist yet. There is very little communication and this process has been extremely hard for someone with mental illness like me. I didnt even want to switch over but have to because I moved. Now Im being told I have to request a transfer from my case manager when I havent even started treatment with Southfield yet. Not to mention being transfered between the two same numbers getting different answers. I actually cant believe this experience Ive had so far. My experience with Easter Seals Centerline was amazing. This place has given me nothing but anxiety.

Allison Adeline
17 May 2023
google review

Update after I left this review I got an email from a staff person who listened and followed up on my issues. They are government-funded so theres a lot of bureaucratic overhead that gets in the way of care so I understand. Added a star for the follow-up.Original review Better than no care but the agency has serious problems. Psych doctors have to do everything by the book and have little interest in the more nuanced aspects and issues of mental health. Case managers are largely bureaucrats who have to go through the same boilerplate checklist of topics with each visit. Its meant to be a person-centered facility but its not. Some staff can be outright disrespectful and condescending. Theyve improved a bit over the years but not enough. We have enough challenges just dealing with staying reasonably well. Easter Seals you can do better.

Kate OLeary
17 March 2022
google review

Staff couldnt care less that you are there and make it seem as if its a nuisance to talk to you. Therapist appts rarely last 45 minutes much less the hour they charge for appts get cancelledblown off with little regard to rescheduling let alone inconveniencing you. Thats if you can get appointments because thats a nightmare to begin with.

Donna Wilson
17 March 2020
google review

The people are veryvery helpful they are nice and they make you like a friend that. You known for along time i just the staff love

Antoinette Taylor
17 March 2017

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