Disability Rights California - Sacramento (Main)

Dont bother with these horrible people I just dealt with briefly I Just got hung up on and passed from one rude bitter female to another bitter rude intake female who hung up on a disabled man me seeking help from advocates who say THEY SPECIALIZE in helping the disabled The intake never said her name zero empathy zero kindness while this intake lady repeating the same thing which was NOTHING her phone broke off with the same words mumble gibberish and hung up on me not a gram of hearing anything from me ramped my anxiety up to 10 0 stars ZERO ANYTHING provided. No guidance nor hearing me out as I said nothing but I was abused while in therapy and hung up STAY AWAY FROM ANYONE WHO HANGS UP or passes you off to the next person as that is a reflection upon management for not training nor coaching their staff. GARBAGE

I could never even talk to anyone. I tried calling but it makes me leave a voicemail every time automatically. Then I get a callback guessing automated and theres never anyone there. I called again and left a voicemail stating I was getting a call back but nobody was on the other line and if they were I could not hear them. I kept getting calls with no one on the line. It is the only way to get them to contact you back. I could tell by reading the website they wouldnt do much to help anyway. The list of the things they dont do is very detailed. In the list of the things they do do doesnt actually explain anything that they do. My guess is this company is just like any other major business that helps the corruption. While we nobodies get the run around.

Wow What a horrible experience The intake staff is uninformed about the fact that having a mental illness presents challenges for the person struggling with the illness to reach out to their organization directly. I called with a legal question regarding something I witnessed happening to someone with a mental illness. My question was is this legal in California The intake staff told me they needed to speak to the disabled person. When I told them that the disabled person is in a state of psychosis that prevents her from contacting them they stated that their rules were to protect me and the disabled person and they could not talk to me. This organization is not set up to to be able to help people struggling with mental health problems in California. Many people experiencing a mental health crisis would not be able to contact Disability Rights CA themselves. I was not able to advance in their process and speak with an advocate or attorney so that I could ask my legal question. Intake person Valerie hung up on me and Carmen threatened to hang up on me but opted to keep me on perpetual hold instead. She said that they have been told that they can hang-up on callers. Huh This organization is not equipped to take on the real demands created by the current mental health crisis in our country. Their intake staff desperately needs training Shame on you Disability Rights CA

This is the only agency you need to connect all the dots when raising a disabled family member by yourself.They show you how to get the help you need with their vast library of well researched topics from every thing from advocacy to waivers with forms and easy step by step instructions to help get through anything and better your situation.Should you need representation and its within the commitment goals they set they determine that based on each persons case it starts with a call to 800 number screener takes info from you and advocate calls within 2 days to discuss further be sure youve done your homework as it s usually answered from resource library .

Completely and utterly useless when Konocti Unified School District was sedating my child without my permission and putting him in handcuffs in 2017. Like less than useless they were doing the polar opposite of protecting my child.

Im utterly disgusted and in tears. 2 minutes ago I called the number hoping to get pointed in the right direction. I didnt think I was calling the exact number however I thought calling that number would be a good start The woman that answered the call was absolutely rude and downright hurtful. I was trying to explain that I needed help with some type of disability advocate for serious issues with Kaiser I also apologized for stuttering and sounding confused and I explained how I became disabled 4 years ago and Im still learning how to do things differently well like I said already You called the wrong number call 211 becoming disabled has been extremely humbling and it is so sad that any human being especially when with a mental disability would have to explain themselves to that extent while asking for help. Where is the kindness Where is the empathy for human beings especially ones that are struggling enough to even try to advocate for themselves. I dont want to leave a long and exhausting review like this but its imperative that representatives that work with the disabled should be more kind. We never know what the next person might be going through and how one small thing could set them over the edge. Its a wonder why I have accepted defeat and not reached out as much as I wanted to. I will add this to another door that has been slammed in my face. I hope whatever is going on with her and her life gets better.

Ironically this organization should be sued for discrimination against the mentally disabled. Receptionist said that a mental health disability diagnosis does not count as a disability. Only the need for things like a ramp or similar accommodation counts as a disability.

I only added a star because of the information provided to me so I could seek help somewhere else. Although useful I noticed that my case was turned down -before- it was discussed with their legal staff. This means the legal staff did not even care enough to hear my case prior to making their decision. Its ok because as I informed others I am not going to stop making awareness about those who have been harmed mentally and have mental distress and those who are turned down from seeking help. I have come to the realization that this department and others ONLY really care whether or not an individual has a physical disability not mental. I do not believe -any- CA gov. agency or attorney I have come across fully grasps the stress depression anxiety that people can have after being harassed and lied on by the very ones they go to for protection their insurance company. Even proof of this isnt enough. While this may be disability rights of CA and they may have helped those who have PHYSICAL disabilities they have neglected the issues people have which cannot be seen therefore leaving no hope.

They were awesome. Not sure if same people are still there but helped our family in past with respite issues. Overall a great organization with super attorneys who are underpaid and overworked fighting for a good cause. Disability Rights Attorneys are a rare breed. They need more support so they can help others who are suffering in the system serving disabled.

Aims to destroy special education programs and put students where their needs wont be accommodated simply because they want equality. Cant fight for equality when there is no equality to fight for in the first place. This group hasnt gotten the message.