Digestive Health Consultants - Burbank

I waited almost a month for an appointment and when I got there waited over an hour for Dr Garret and finally just walked out because I know that if I were an hour late the doctor would never see me.Front desk staff was huffy rude and blas.I will be looking for a new gastroenterologist who can better manage his time.Jill O

I had a procedure scheduled and wanted my important medical questions answered and nobody answered them. The front desk staff is totally entitled rude and low IQ. I was talking to Diana and when she showed her bad side I immediately asked her to speak to her manager and she lied again and said her manager was busy and she would called me back. Of course I got no call back. They have a big attitude and talk down to you. I cancelled my appointment. Much better options out there. Poor management and poor employee training here.I did finally speak with Dr Kasher and hes ok with his front desk staff being rude to patients. He blew off his staffs rude behavior like nothing. He must be used to it and cant hire better qualified employees.

As others have commented on Yelp and Google the experience here is roundly unpleasant. You arrive early and are rushed through not one but two storms of paperwork. Its 2022 why is this wasteful exercise from yesteryear even a thing Just have your patients answer questions online beforehand for crying out loud its not that hard. Once you get into the medical bays waiting for your doctor- or in my case nurse practitioner- to arrive its Spartan and quiet. The cold comforts of the interior very much suit the morale projected by a palpably fed up staff. Then a nurse rushes in asks a few questions and weighs you on an ancient scale...headslap...am I cattle Then the moment weve all been waiting for well I was the NP walks in. No eye contact terse greeting. Asks why youre there you talk for moments before being interrupted looked up and down as she proceeds to dismiss nearly everything youve said neglecting to even acknowledge others writes a few things down offers either blood work or a colonoscopyendoscopy rushed through explanations as though its my fault for not having gone through med school before turning up. I came in because Im ill. I am also neurodivergent. I am scared and couldve used a caring bedside manner some reassurance deliberate and understandable explanations. I received none of those before the NP left me with the nurse will be in to explain the next steps. Same nurse as before rushes in gets right up to my face as I sit in the same chair I started out in there was a bed but I wasnt examined. I wonder if anyone ever is.. and very cursorily runs through pre-procedure steps parts with drop off your paperwork at the front desk and scheduling will be in touch. That was my visit. In at 9 for a 930 appointment started in earnest at 940 and ran til 954.

Professional and efficient has been my overall experience with this office. I made an appointment for a colonoscopy and wanted to choose a doctor who generally has five star ratings all the way and has years of experience. I chose Dr. Kuritzkes. Nursing staff and the doctor himself were all professional efficient simple and clear in communication and nice enough as well. Procedure went smoothly. Office staff was communicative to any questions in a timely manner and returned any phone call to that effect as well. I would choose Dr. Kuritzkes and this office again relative to trustworthy service and professionalism.

Absolutely love every person associated with this place. The care is outstanding. The staff are all kind compassionate and genuinely caring. Each one takes the time to explain everything to you. Even the anesthesiologist took time and did an excellent job. I need to go yearly and feel confident and at ease now thanks to the genuinely excellent care I received. I recommend this place 100

Dr. Kuritzkes has paid very close attention to my unique issue. Hes been incredibly responsive and sensitive to every aspect of my multiple symptoms. I never get the feeling that he has lost interest or given up in the process of getting relief to me. I would highly recommend him and his team for any gastro intestinal issues.

I highly recommend Dr. Garrett. My recent colonoscopy was a breeze. His office is very efficient and the outpatient clinic he uses for procedures was just as good. But the best part about Dr. Garrett is the time he spends to get to know you and then to explain your health situation in a clear comforting and concise manner. I wish all my doctors were like Dr. Garrett

Dr. Garrett is excellent. Have had both a colonoscopy and endoscopy and did not have any problems. Dr. Garrett is very easy to talk to and he readily answers any questions. Also his staff is very courteous and professional. Highly recommend.

I have had nothing but extremely good care from Dr. Garrett both with abdominal adhesion issues from previous surgery and of course with the necessary colonoscopies I need to do every few years. This practice is excellent with wonderful patient customer service both from the physicians and their administrative staff.

This review was requested. I rate Digestive Health Consultants highly. My experience with the doctors and nursing staff has been excellent. The only difficulty I encounter is access. Its challenging to make appointments unless you do them in the office and get follow-up phone calls. Thats said a little patience pays off when one gets such great care.