DeKalb Community Service Board - DeKalb Regional Crisis Center

First time I came here and somebody need to call the health department. The big security lady was extremely rude I literally was about to walk back out the door and pursue my plans to end my life but thank God I didnt. Other than the people being mad that they work there the place is disgusting no matter how many times they clean it. The people really have no supervision until they are rude to staff or loud. They basically sit you in the room with other people that are extremely unsanitary and dont covid test until you leave. The place is truly horrific and the food was always never hot. Thankfully I had insurance so I only stayed 3 and a half days before they referred me out due to the weekend. I feel awful for the people that are here and actually need help. Ive been to many facilities in my lifetime but this one doesnt even remotely comes close to clean.

Voluntarily checked in for alcohol detox. Although I checked myself in the Doctor still determined when I discharge and can place you on a 1013 if they find it necessary. The counselor doctors nurses and techs were so kind. They hold group meetings and the people holding them have been in the same position as the patients they provided a lot of information that was helpful for my needs. There was a rude receptionist when my family member called but nonetheless the overall experience was eye opening I felt cared for and looked after. This was just the beginning now the real work starts. If your family memberfriend or you need to detox please consider them.Oh bring some books and or a journal with you. Will help during the day. clothes too go to their website to see whats allowed.Thank you to everyone who helped me out

Whole staff rude Been standing outside for over 10 minutes for a TB test. But on the phone they said no appointment is needed and to just come Nobody wants to stand and wait outside in the sun Also they just came out and said I cant be seen After waiting outside over 15 min

I owe my life to the kindness and grace of the staff at Crisis. I had to check myself in there multiple times over several years but that compassion never changed. The staff there are truly Saints ... if ya act right.

For a free detox center this place was pretty great. All the staff is friendly food was decent and they make sure you have an exit plan once leaving.Remember rehab is what youre willing to put into it. The staff here I felt truly wanted to help but you have to wanna help yourself most.

Like so many other people say they only work with certain people. If the front securityOvernight guards are asinine rude not qualified to assist people with mental problemsare tired they will turn you away and have you come back when the shift changes.Front end secretary doesnt feel like dealing with you right then...they will send you to the local hospital for a medical evaluation...If they feel in any way like you arent worthy of treatment you will be asked to come back at next shift beacause they claim to be full.Its a great place as long as you dont piss off the intake people.

Can not comment on the status of the care here but the administration and front desk are about the sorriest excuse for trained professionals Ive ever seen. Entered with a patient who was of not sound mind and was engaged in a crisis and was told to leave and receive evaluation at local hospital. A shame Do not look here for help.

Dont care about certain people. Last Last night There was only one doctor here and many patience. I arrived at 900 p.m. and at 700 a.m. I still havent been saying so I decided to leave and go to work and come back later. They said it was fine I pay 50 for uber to come up here and they tell me I cant be seen because I have to go to the hospital 1st for fluids and Im not even intoxicated And whats really messed up most places need you to be and toxicated before you get treated. Like I said they help with a wanna help. Not that it matters which Im pretty sure to a lot of people it will yes I was the only white person here and its 445 in the morning and they told me to leave

There are no Genies in Bottles. It is an effective means for those who present themselves with a sincere goal of stabilization for psychological crisis....or recovery from their particular addiction. Enter with an open mind Exit with a tangible Plan of Action. It works.....if the Client is willing to cooperatively do the work. I am appreciative that this service exists and would recommend it to anyone who seriously wishes for a change for the better.

Its a free detox so you get what you get. I have to say though they do have some people who work there because they really want to help you. I have been there and I dont regret it. If you go there and you really want help then you will benefit tremendously from their program. If you dont want help then you wont get help. They just have people go there for a free ride. So you have to want to get better if you go there. Remember its free. So ask for help they will help.