- Children
Connect The Dots Pediatric Therapy - Eugene Clinic
- Address: 84 Centennial Loop | Eugene, OR 97401
- Rating: 4.10 (16 reviews)
Insurances: | No info provided |
Ages Served: |
Children
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Care Settings: |
In-clinic,
Virtual,
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About Connect The Dots Pediatric Therapy - Eugene Clinic
Reviews
Reviews
Care Settings
- In-clinic
- Virtual
Age Ranges Served
Languages
- English
84 Centennial Loop, OR, 97401
Get in Contact
- (541) 255-2681
- info@ctdpediatrictherapy.com
Reviews
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Have had a great experience with Iris ST and Leslie OT working with my daughter theyre both very patient and great at engaging her in play. Working with Leslie has helped us overcome a lot of her sensory needs as well as basics like sharing and working on food soon. Iris is the 3rd ST weve had in this center and the one Ive seen the most progress as well. Very happy with my team and my daughter loves going every week
Our son goes to speech and OT here and he loves it. When he first started he only spoke one word and couldnt make eye contact or interactive play. One year later he is a completely different child and his vocabulary has expanded immensely. We are so grateful for connect the dots. Jordan and Riley has given our child the tools to help him thrive.
We have been very pleased with the support weve gained from Connect the Dots Therapy. Our son has had a speech delay that was leaving him frustrated and unable to communicate and after working with Julie Campbell Kaswell for about 5 months our son has made great leaps with both his confidence and communication skills.Thank you so much for your help and your support
I wanted to forget about this place after we stopped going but 15 months later theyve brought this upon themselvesThe good OT Leslie was great. One of the front desk employees was very kind when I had difficulty wrangling my toddler and infant. Easy parking.Speech was useless edited to add since I was just sent very late discharge documentation last therapist Mackenzie was very nice but wasnt familiar with AAC and set-up for speech was very difficult being in their personal office with lots of distracting computers lots of distractions getting a toddler to the space etc. Zero parental involvement during toddler sessions. Knew nothing about AAC. Ableist providers who told us things like hold a desired object near our faces when we spoke so my daughter would make eye contact or to speak in non-grammatically correct two word sentences my daughter might understand which certainly doesnt presume competence. Screwed up our entire treatment plan when they suddenly stopped doing co-treats as soon as we started. Switched staff on us several times without notification.The ultimate reason we stopped going was I have never experienced such billing incompetence. We spent hours upon hours over months going between them and our insurance having CTD constantly fix errors after they repeatedly re-billed the same not accepted diagnostic codes creating the biggest mess ever.Eventually we got everything settled and moved on to a small practice that magically had zero issues with our claims. I never thought about CTD againUntil 13 MONTHS later when I got a phone call out of the blue asking when I was going to pay the rest of my bill. The level of incompetence and gall was off the charts. I asked why I have not heard from them in over a year if I owed money and they responded a lot of kiddos had outstanding balances so it just took a while and they didnt have an authorization to send me bills through the mail She definitely had my email. I requested the alleged bill in writing and hours later received the most insane seven page PDF ledger of charges and acknowledgment that they made an error and I didnt owe as much as they thought. After a strongly worded email back they said there was a mistake and I owe nothing.Anyway something is off about this place and it seems predatory to try and collect money this way. After reaching out to a few parents I knew whose children used to go here I found others with the same experience. Many pediatricians refer here as the default large practice option. But parents of autistic children should be cautious since their website has links to several ABA resources which isnt neurodiversity affirming. And its very odd there are only seven reviews for a place that has been around so long.so here is mine .
The therapists here have been absolutely amazing. My son has been using services here for almost 4 years. He has improved so much The therapists are very hands on and the truly enjoy what they do. It shows. Highly recommend. We utilize speech therapy occupational therapy and physical therapy services. We started with Mackenzie for speech. My son absolutely adored her. She was very knowledgeable and made more progress with my son in 6 months than ec cares did in three years. Makenzie has moved away and we recently started to see Maria. I am appreciative of her creativity and my son is making progress with her. Weve seen Julie for speech as well. She responds very well to children who experience behavioral difficulties.We see Irissa for his Occupational therapy. She has been amazing with J. She has fun high energy levels and is great with creative play and problem solving. It is hard to get consistent appointments with her because she is highly requested by other clients.My other son recently started services there as well. He has seen a few different therapists and he enjoys working with them all.We have had absolutely no problems with billing or insurance. The front desk staff are nice and professional. The only downfall is the waiting areas they are small and often crowded as people come and go from appointments.
From the front desk to the therapists all of those weve worked with at Connect the Dots have been extremely supportive caring people whove patiently helped my family so much in supporting my child. Having my child in Speech and OT here and all the work my kiddo has done with the dedicated staff here just completely changed our trajectory and outlook in a tremendously positive way. I couldnt be more grateful for Connect The Dots. Special thanks to Jordan and Irissa.
My son was refered months ago half the time when I call it routes me to a sorry the extension you have selected is invalid goodbye and hangs up other half of the time I leave a voicemail requesting a return call to set him up to receive services there and get no response. Very frustrating and unprofessionalUpdate I called again and finally got a call back saying that they put him on the wait-list in December but they are working on August referrals now and to check back every 3-5 months to maintain contact until they can set him up with an appointment.Im sure this should be taken as a good thing that they are so in demand just wish It wouldnt take foreseeably somewhere around a year to get him in..Looking forward to getting him in and hopefully updating the currently 3 star rating.
Alex is the OT my 4 year old sees. She is absolutely amazing. Seriously. She not only helps out my kid but me as well with recommendations for how to help channel some of his behavior. She takes the time to check in with me every time to see how she can best help and is always happy to answer any questions I have. She is always so calm and does an excellent job of retaining my kids attention and redirecting him.
My daughters been seeing Irissa for a while now and it has been amazing Being a teen with ADHD and ASD my daughter has been extremely anxious about school and becoming an adult. Irissa is so patient and really listens to everything she has to say. She has helped her with time management sensory issues socialization self care and so much more. I see her slowly gaining confidence in herself and her abilities as a young adult. My daughter and I feel so blessed to have Irissa in her life and now feel more confident about her future. I cannot thank Connect the Dots and Irissa enough I would recommend any parent to see Irissa
Erin is amazing But shes gone on maternity leave. Her replacement Irissa is very harsh and even says Im a Marine to show how tough and intimidating she is. She used her body to push my daughter out the front door instead of letting me get her to leave the appointment. My daughter now refuses to go back.
Frequently Asked Questions
Speech therapy is almost always recommended for autistic children since many people with autism have difficulty with social communication. Even if a child is very verbal and says a lot of words, they might need to work on communication skills like:
- responding to questions
- starting or ending conversation
- changing conversation topics
- using gestures like pointing
- understanding other people's body language
Speech therapy is a big focus in early intervention for autistic children and is usually the starting place for recently diagnosed kids. There is a critical period in the brain for language development and so, it's really important to teach language and communication skills as early as possible, especially if there are any delays in that area. Your child will learn effective ways to communicate which will help them grow into more independent and confident individuals.
It might be obvious when a child struggles with speaking —they are very quiet, say only a few words, or don't speak at all.
Spot speech and language delays like a doctor here.
The goal of speech therapy is to help your child communicate effectively with other people across all environments. This may take the form of using gestures, simple signs, verbal speech, and Augmentative and Alternative Communication (AAC).
Some other common things speech therapists can help with:
- Nonverbal skills, such as signs or gestures
- Forming speech in a clearer way
- Communicating thoughts and feelings clearly
- Understanding and responding to questions
- Discerning facial expressions and their corresponding emotions
- Noticing and understanding body language
- Feeding and swallowing
- Stuttering
The occupational therapy process includes an OT evaluation before care starts. Here are the four steps your family can expect when starting occupational therapy:
- Complete OT evaluation. An occupational therapist first identifies your child’s strengths and needs through a thorough OT evaluation, also known as an OT assessment or screening. You’ll answer questions about your child’s skills, and your child will most likely demonstrate their skills via hands-on activities with the therapist. Evaluations can last 30 minutes to a few hours.
- Approve OT plan. The therapist develops a care plan with individualized goals and customized interventions based on your child’s needs. You can also share any specific goals or concerns before approving the OT plan.
- Start therapy sessions. The therapist works directly with your child and your family, using various strategies and exercises to systematically improve areas of limitations and to build upon a child’s strengths. Some exercises your child might participate in are animal walks, obstacle courses, and therapy swing activities. Your family may learn strategies for supporting your child’s individualized needs at home, such as ways of supporting emotional regulation and sensory processing. The therapist may also recommend tools and techniques to use at home, in the community, or in the classroom to help your child succeed.
- Monitor your child’s progress. Parents and caregivers can expect ongoing progress monitoring and communication to ensure the child is achieving their short and long-term goals.
Occupational therapy can also be provided virtually via telemedicine. Virtual therapy is a great option for families in rural areas who may not have access to in-person services, or for families who prefer to have therapy in their child’s home.
Virtual OT allows the opportunity for increased caregiver participation and understanding of a child’s strengths, areas of improvement, and generalization of skills in the child’s home environment. Virtual therapy also provides increased opportunities for caregiver and family education to support the child and the family based on each family’s needs.
Once you find a quality physical therapist you want to work with, here are a few things you need to know:
- There will be an evaluation. First, you can expect an assessment to identify your child’s areas of strength and needs. A physical therapy evaluation usually lasts 30 minutes.
- You’ll review and approve the care plan. The physical therapist will create a care plan, also known as a plan of care (POC), outlining the goals and strategies. They will review this with you and your care team before moving forward with therapy sessions.
- Physical therapy sessions will be fun. PT with children is designed to be enjoyable. The therapist will use strategies and exercises based on your child’s needs. Exercises might involve playing on large stability balls, obstacle courses, movement equipment, stretches, and other hands-on activities.
- Expect home exercises. Physical therapists commonly assign exercises to work on at home. Doing these exercises with your child outside therapy sessions can improve your child’s overall progress.
Yes! Most providers offer physical therapy in their offices or a clinical setting, but many are offering at-home options. Virtual options have become more popular in recent years. You might facilitate care with the guidance of the physical therapist.
Pediatric physical therapy is considered safe and should not hurt. Autistic children spend their time in PT moving and exploring their environment. If you are concerned about your child experiencing pain during certain exercises, especially if they may struggle to communicate and advocate for modifications, speak with their physical therapist about your concerns.