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Connect The Dots Pediatric Therapy - Eugene Clinic

Speech Therapy, Occupational Therapy, Physical Therapy
  • Location Address: 84 Centennial Loop | Eugene, OR 97401
  • reviews Rating: 4.10 (16 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
Children
Care SettingsCare Settings:

About Connect The Dots Pediatric Therapy - Eugene Clinic

Connect the Dots Pediatric Therapy is a therapist-owned clinic offering Occupational, Physical and Speech Therapy services. Our holistic approach focuses on developing treatment and skill building plans during therapy sessions that carry on at home with family direction. Our staff has decades of experience in pediatric therapy and will work closely with parents, caregivers and other medical or therapeutic service providers to tailor a play-based plan of care for your child.

Reviews

4.10
16 Reviews
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Care Settings

  • In-clinic
  • Virtual

Age Ranges Served

  • person icon Children

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Languages

  • English

84 Centennial Loop, OR, 97401

Get in Contact

  • orange phone icon (541) 255-2681
  • orange mail icon info@ctdpediatrictherapy.com

Reviews

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4.10
(16 Reviews)
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All Reviews
google review

Have had a great experience with Iris ST and Leslie OT working with my daughter theyre both very patient and great at engaging her in play. Working with Leslie has helped us overcome a lot of her sensory needs as well as basics like sharing and working on food soon. Iris is the 3rd ST weve had in this center and the one Ive seen the most progress as well. Very happy with my team and my daughter loves going every week

E. Lee Argh
17 March 2024
google review

Our son goes to speech and OT here and he loves it. When he first started he only spoke one word and couldnt make eye contact or interactive play. One year later he is a completely different child and his vocabulary has expanded immensely. We are so grateful for connect the dots. Jordan and Riley has given our child the tools to help him thrive.

Abby Compton
17 March 2024
google review

We have been very pleased with the support weve gained from Connect the Dots Therapy. Our son has had a speech delay that was leaving him frustrated and unable to communicate and after working with Julie Campbell Kaswell for about 5 months our son has made great leaps with both his confidence and communication skills.Thank you so much for your help and your support

Catherine Buskirk
17 March 2024
google review

I wanted to forget about this place after we stopped going but 15 months later theyve brought this upon themselvesThe good OT Leslie was great. One of the front desk employees was very kind when I had difficulty wrangling my toddler and infant. Easy parking.Speech was useless edited to add since I was just sent very late discharge documentation last therapist Mackenzie was very nice but wasnt familiar with AAC and set-up for speech was very difficult being in their personal office with lots of distracting computers lots of distractions getting a toddler to the space etc. Zero parental involvement during toddler sessions. Knew nothing about AAC. Ableist providers who told us things like hold a desired object near our faces when we spoke so my daughter would make eye contact or to speak in non-grammatically correct two word sentences my daughter might understand which certainly doesnt presume competence. Screwed up our entire treatment plan when they suddenly stopped doing co-treats as soon as we started. Switched staff on us several times without notification.The ultimate reason we stopped going was I have never experienced such billing incompetence. We spent hours upon hours over months going between them and our insurance having CTD constantly fix errors after they repeatedly re-billed the same not accepted diagnostic codes creating the biggest mess ever.Eventually we got everything settled and moved on to a small practice that magically had zero issues with our claims. I never thought about CTD againUntil 13 MONTHS later when I got a phone call out of the blue asking when I was going to pay the rest of my bill. The level of incompetence and gall was off the charts. I asked why I have not heard from them in over a year if I owed money and they responded a lot of kiddos had outstanding balances so it just took a while and they didnt have an authorization to send me bills through the mail She definitely had my email. I requested the alleged bill in writing and hours later received the most insane seven page PDF ledger of charges and acknowledgment that they made an error and I didnt owe as much as they thought. After a strongly worded email back they said there was a mistake and I owe nothing.Anyway something is off about this place and it seems predatory to try and collect money this way. After reaching out to a few parents I knew whose children used to go here I found others with the same experience. Many pediatricians refer here as the default large practice option. But parents of autistic children should be cautious since their website has links to several ABA resources which isnt neurodiversity affirming. And its very odd there are only seven reviews for a place that has been around so long.so here is mine .

Kaitlyn Zimmerman
17 March 2024
google review

The therapists here have been absolutely amazing. My son has been using services here for almost 4 years. He has improved so much The therapists are very hands on and the truly enjoy what they do. It shows. Highly recommend. We utilize speech therapy occupational therapy and physical therapy services. We started with Mackenzie for speech. My son absolutely adored her. She was very knowledgeable and made more progress with my son in 6 months than ec cares did in three years. Makenzie has moved away and we recently started to see Maria. I am appreciative of her creativity and my son is making progress with her. Weve seen Julie for speech as well. She responds very well to children who experience behavioral difficulties.We see Irissa for his Occupational therapy. She has been amazing with J. She has fun high energy levels and is great with creative play and problem solving. It is hard to get consistent appointments with her because she is highly requested by other clients.My other son recently started services there as well. He has seen a few different therapists and he enjoys working with them all.We have had absolutely no problems with billing or insurance. The front desk staff are nice and professional. The only downfall is the waiting areas they are small and often crowded as people come and go from appointments.

Gina Merritt
17 December 2023
google review

From the front desk to the therapists all of those weve worked with at Connect the Dots have been extremely supportive caring people whove patiently helped my family so much in supporting my child. Having my child in Speech and OT here and all the work my kiddo has done with the dedicated staff here just completely changed our trajectory and outlook in a tremendously positive way. I couldnt be more grateful for Connect The Dots. Special thanks to Jordan and Irissa.

Brittany Campbell
17 August 2023
google review

My son was refered months ago half the time when I call it routes me to a sorry the extension you have selected is invalid goodbye and hangs up other half of the time I leave a voicemail requesting a return call to set him up to receive services there and get no response. Very frustrating and unprofessionalUpdate I called again and finally got a call back saying that they put him on the wait-list in December but they are working on August referrals now and to check back every 3-5 months to maintain contact until they can set him up with an appointment.Im sure this should be taken as a good thing that they are so in demand just wish It wouldnt take foreseeably somewhere around a year to get him in..Looking forward to getting him in and hopefully updating the currently 3 star rating.

Caitlin
17 June 2023
google review

Alex is the OT my 4 year old sees. She is absolutely amazing. Seriously. She not only helps out my kid but me as well with recommendations for how to help channel some of his behavior. She takes the time to check in with me every time to see how she can best help and is always happy to answer any questions I have. She is always so calm and does an excellent job of retaining my kids attention and redirecting him.

bambu allgaier
17 March 2022
google review

My daughters been seeing Irissa for a while now and it has been amazing Being a teen with ADHD and ASD my daughter has been extremely anxious about school and becoming an adult. Irissa is so patient and really listens to everything she has to say. She has helped her with time management sensory issues socialization self care and so much more. I see her slowly gaining confidence in herself and her abilities as a young adult. My daughter and I feel so blessed to have Irissa in her life and now feel more confident about her future. I cannot thank Connect the Dots and Irissa enough I would recommend any parent to see Irissa

Kay Jon
17 March 2022
google review

Erin is amazing But shes gone on maternity leave. Her replacement Irissa is very harsh and even says Im a Marine to show how tough and intimidating she is. She used her body to push my daughter out the front door instead of letting me get her to leave the appointment. My daughter now refuses to go back.

Jem Magika
17 March 2022

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